Jean-Francois Arseneault

Current

Technology Director at Chef Claudine
WebSphere Sales Specialist at IBM
Owner at Arseneault Consultation

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Past

Certified Software IT Specialist at IBM
Sales Manager at Momentum Business Systems
Helpdesk Technician at Standard Life

Owner at InfoGestion JFM

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1 more...

Education

Université du Québec à Montréal

Recommended

8 people have recommended Jean-Francois

Connections

159 connections

Industry

Information Technology and Services

Websites

Jean-Francois Arseneault’s Summary

Top performer (1/2+) for the last 5 years in IBM Technical Sales Support. Professionally certified as an IT Software Specialist in 2008 and awarded the Most Valuable Ambassador title for Social Software enablement throughout the company.

At work, when I'm not providing technical support on the various WebSphere Software offerings, I lead and manage various internal projects to improve our service level and offerings.

I have also been speaker on several occasions at various internal IBM conferences on the topic of web 2.0 technologies. I currently lead an internal project for my business unit to leverage Social Software so we can improve our service delivery and improve worker productivity.

I routinely do web programing (xml, html, php, css), Lotus Domino application development and install/configure linux servers within VMware images for testing purposes.

Jean-Francois Arseneault’s Specialties:

Open Source, Enterprise 2.0, Social Software Adoption, Web 2.0, Blogs, Wikis, Speaker experience,WebSphere Technical Sales, Bilingual (Francais/English)

Jean-Francois Arseneault’s Experience

Technology Director

Chef Claudine

(Food & Beverages industry)

April 2009 — Present (8 months)

I manage everything technology-related for my wife's business :)
WebSphere Sales Specialist

IBM

(Public Company; IBM; Information Technology and Services industry)

February 2009 — Present (10 months)

I sell the complete WebSphere portfolio of products to customers in the province of Quebec.
Owner

Arseneault Consultation

(Information Technology and Services industry)

January 2006 — Present (3 years 11 months)

I provide small businesses with a turnkey approach to leveraging computer technologies and the web for their business needs. This includes building WiFi networks, deploying CMS-powered websites and general IT Consulting services.
Certified Software IT Specialist

IBM

(Public Company; IBM; Information Technology and Services industry)

July 1996 — January 2009 (12 years 7 months)

I provide technical pre-sales support on the WebSphere Software portfolio to IBMers, Business Partners and Clients. I lead internal projects that leverage emerging technologies to improve our division's service delivery and speak at events and conferences on the topic of social software.
Sales Manager

Momentum Business Systems

(Privately Held; 11-50 employees; Information Technology and Services industry)

January 1998 — June 1998 (6 months)

Kickstart sales for Boomerang, an expense reporting Lotus Notes -based application.
Helpdesk Technician

Standard Life

(Public Company; 10,001 or more employees; Financial Services industry)

July 1995 — July 1996 (1 year 1 month)

Support the national platform consisting of PCs, Banyan Vines & Novell networks, Mainframe applications.
Owner

InfoGestion JFM

(Information Technology and Services industry)

June 1994 — June 1995 (1 year 1 month)

Owner/consultant for small businesses, in the sale and support of computer equipment and networking.