Jessica Wilson

Past

• Communications & Marketing Coordinator at Pileum Corporation
• Reservations Agent at The Pfister Hotel
• Intern at The Cream City Review

see less...

Education

• University of Wisconsin-Milwaukee

Recommended

3 people have recommended Jessica

Connections

24 connections

Industry

Information Technology and Services

Websites

• Arts Community

Jessica Wilson’s Summary

PROFESSIONAL EXPERIENCE

Pileum Corporation - Jackson, Mississippi
Marketing Coordinator - May 2008 - August 2009
• Restructured department personnel and budget to increase lead generation and more efficiently use resources.
• Expanded advertising to new mediums including increased event sponsorship, trade shows and conferences. Radio and online advertisements are currently in production.
• Diversified sources of leads resulting in overall sales growth despite recession driven pullbacks from major clients.
• Met monthly with sales director to evaluate effectiveness of new advertising.
• Currently overseeing an overhaul of the Pileum website to reflect clearer content, brighter landing pages and the addition of features to measure the effectiveness of the site.

Communications Coordinator - December 2007 - August 2009
• Managed all documents sent between clients and engineers, including proposals, security audits, and network assessments, in order to provide consistent voice and appearance for outward-facing communication.
• Implemented use of web 2.0 applications and improved communication between departments.
• Created customer-specific manuals and training classes.
• Designed Microsoft Visio diagrams to provide high-level network documentation and visual representation for use in reports and proposals.
• By improving spatial organization and establishing a recycling and donation program for outdated equipment, improved office morale and workflow.

Associate Technical Analyst - December 2007 - August 2009
• Provided hardware and software quotes, relayed technical product information to facilitate educated purchasing decisions, and performed basic tech support.
• Optimized business processes and reduced mistakes by establishing clearer lines of communication and chain of responsibility between departments.
• Built upon and established new vendor relationships.

Jessica Wilson’s Specialties:

technical analysis, departmental liaison, purchasing, account management, marketing, advertising, customer relations, communication

Jessica Wilson’s Experience

• Communications & Marketing Coordinator

  Pileum Corporation

  (Privately Held; Information Technology and Services industry)

  December 2007 — August 2009 (1 year 9 months)

• Reservations Agent

  The Pfister Hotel

  (Public Company; Hospitality industry)

  June 2007 — October 2007 (5 months)

  Provided excellent customer service as the hotel guests' first point of contact. Excelled at conflict resolution and effective face-to-face communication.

• Intern

  The Cream City Review

  (Publishing industry)

  August 2006 — May 2007 (10 months)

  Managed incoming manuscripts, planned and volunteered at issue release events, and re-organized office for improved workflow.

Jessica Wilson’s Education

• University of Wisconsin-Milwaukee

  BA , Creative Writing , 2001 — 2007

  Activities and Societies:

  Writers Thick Meeting, "Pielit" publication

Additional Information

Jessica Wilson’s Websites:

• Arts Community

Jessica Wilson’s Interests:

New technology, Ultimate Frisbee, knitting, biking, economic research in the current climate, reading, sewing, writing, karaoke, watching anime, co-hosting radio, editing, managing.

Jessica Wilson’s Groups:

ISH Camp

•    Green

Jessica Wilson’s Honors:

Dean's List 2000, 2006

Jessica Wilson’s Contact Settings

Interested In:

• career opportunities
• job inquiries
• expertise requests
• business deals
• reference requests
• getting back in touch