Web Developer
Greater New York City Area
- Past
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- Graphic Design/Web Development/IT at Student Management Group
- Web Developer at Klick Kitchen LLC
- Customer Support Services at Information Builders
- Product Support Specialist at Nortel
- Auditor at RGIS
- Technical Support at MSEDP
- Student Services Work Study at Briarcliffe College
- Student Tutor at Briarcliffe College
- Database Administrator at Energy Efficiency Systems
- Administrative Assistant at Arrow Security
- System Test Technician at Nortel Networks
- Group Sales Representative at Splish Splash Water Park
- Technical Support Overflow Operator at Computer Associates
- Sales Associate at Robert Scott David Brooks
- Cashier at Gantos
- Line Attendant at Whitman Packaging
- Education
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- Briarcliffe College
- Suffolk County Community College
- Longwood High School
- Recommended
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4 people have recommended Jessica - Connections
-
74
connections
- Industry
- Internet
Jessica Sullivan’s Summary
Web developer and past technical support representative with a Bachelor's degree in Programming. Always looking to progress and grow in the web development industry involving front end work with HTML, CSS, and other UI design work.
Jessica Sullivan’s Specialties:
HTML, CSS, JavaScript, Microsoft Office, Unix, Windows, JavaScript, PhotoShop, Paint Shop Pro, Corel, Dreamweaver, Illustrator
Jessica Sullivan’s Experience
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Graphic Design/Web Development/IT
Student Management Group
(Education Management industry)
November 2008 — March 2009 (5 months)
Took over graphic design and web development position for Student Management Group and child companies. Design and create flyers, pamphlets, newsletters, and graphics for publication as both hard copy for distribution and for publication on the web. Provide programming support for online database, as well as internal technical support for various issues with email, applications, and networking.
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Web Developer
Klick Kitchen LLC
(Food & Beverages industry)
April 2008 — July 2008 (4 months)
Took over support and design of company website at http://www.klickkitchen.com/, created graphic logos for future release of brand marketing for clients, implemented new features for streamlining website funtionality, created reports of new clients for bookkeeping, maintained website database, created online vendor catalogs for clients, provided customer support for account profile changes.
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Customer Support Services
Information Builders
(Privately Held; 1001-5000 employees; Computer Software industry)
August 2007 — March 2008 (8 months)
Provided application and product support for business intelligence software and related products, knowledge sharing among peers, triaging bug reports before passing to sustaining engineering.
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Product Support Specialist
Nortel
(Public Company; 10,001 or more employees; NT; Telecommunications industry)
July 2005 — March 2007 (1 year 9 months)
Provided application and product suport for interactive voice response systems and related products, knowledge sharing among peers, testing new product fixes before release. Also served on BEAT, Bohemia Employees Activities Team.
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Auditor
RGIS
(Privately Held; 10,001 or more employees; Retail industry)
January 2005 — January 2006 (1 year 1 month)
Used specialized equipment to maintain accurate counts of inventory for various client retail locations.
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Technical Support
MSEDP
(Information Technology and Services industry)
March 2005 — April 2005 (2 months)
Provided support and troubleshooting to various clients via phone.
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Student Services Work Study
Briarcliffe College
(Educational Institution; 51-200 employees; Education Management industry)
January 2004 — December 2004 (1 year )
Assisted students with any problems they had in contacting professors or receiving work they may have missed, phoned students who had missed class, assisted director of student services with planning/setting up/running of events.
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Student Tutor
Briarcliffe College
(Educational Institution; Education Management industry)
January 2003 — December 2003 (1 year )
Provided extra help and tutoring for individual students and groups up to five students in various subjects, including mathematics, computing, programming, and science.
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Database Administrator
Energy Efficiency Systems
(Environmental Services industry)
October 2001 — February 2003 (1 year 5 months)
Maintained customer database for sales department, as well as handled receptionist duties such as phone work, filing, greeting visitors, invoicing, typing, faxing, and mailing paperwork.
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Administrative Assistant
Arrow Security
(Security and Investigations industry)
February 2002 — March 2002 (2 months)
Provided administrative support to the owner doing various tasks, including organization, appointment keeping, sales management, and basic web design.
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System Test Technician
Nortel Networks
(Public Company; 10,001 or more employees; NT; Telecommunications industry)
October 2000 — May 2001 (8 months)
Designed and wrote test applications and procedures for interactive voice response systems.
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Group Sales Representative
Splish Splash Water Park
(Recreational Facilities and Services industry)
April 2000 — September 2000 (6 months)
Took incoming calls for large group ticket sales of 25 or more guests. Rang sales and distributed tickets at time of purchase. Handled cash flow from various registers throughout the park. Relieved ticket cashiers for lunch breaks.
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Technical Support Overflow Operator
Computer Associates
(Public Company; 10,001 or more employees; CA; Computer Software industry)
August 1998 — January 1999 (6 months)
Provided assistance to customers seeking product support for Cheyenne and CA products. Handled incoming pager calls, as well as gathering information for technicians to research customer issues.
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Sales Associate
Robert Scott David Brooks
(Retail industry)
August 1996 — July 1998 (2 years )
Provided service to customers during their shopping experience, maintained stock room inventory, restocked floor merchandise, cataloged incoming and outgoing shipments, performed cashier duties including wrapping merchandise and ringing sale
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Cashier
Gantos
(Retail industry)
April 1996 — July 1996 (4 months)
Served customers during purchase of their items, organized counter inventory for display, kept account of transactions and cash drawer to maintain balanced and accurate cash deposits
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Line Attendant
Whitman Packaging
(Cosmetics industry)
June 1994 — January 1996 (1 year 8 months)
Supplied Assemblers with needed product for assembly on the line, kept watch of expiration dates for batching and storage purposes, transported finished product from the line to warehouse
Jessica Sullivan’s Education
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Briarcliffe College
Associates, Bachelors , Computer Information Systems, Information Technology , 2002 — 2005
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Suffolk County Community College
Physical Therapy, Computer Science 1995 — 2000
Performed in the school productions of Hamlet and A Fvnny Thing Happened on the Way to the Forvm.
- Activities and Societies:
- Theatre
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Longwood High School
Regents Diploma , 1992 — 1995
Additional Information
Jessica Sullivan’s Interests:
reading, crocheting, web design, programming, web programming, cooking, writing, blogging, roleplaying, drawing
Jessica Sullivan’s Groups:
IEEE, International Order of the Rainbow for Girls, ACM, Alpha Beta Kappa Honors Society, SIFE, FBLA
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Creative COW (Communities of the World) -
The Official Association for Computing Machinery (ACM) Group -
LinkedPHPers - The Largest PHP Group -
PHP language -
Open Source Universe -
Nortel Alumni Group -
Nortel Connection -
IEEE Computer Society Members -
CA Alumni and User Group -
Ex Nortel Employees -
Women For Hire -
Nortel Networkers -
SIFE Worldwide- Students in Free Enterprise (Official Group) -
New York PHP Community -
Briarcliffe College Alumni -
DeMolay/Rainbow/Job's Daughters -
JODERA -
Information Builders Alumni -
Alpha Beta Kappa National Honor Society -
Masonic Family -
Dream.In.Code -
IORG Alumni -
Job Openings for U.S IT Professionals
Jessica Sullivan’s Honors:
Academic Achievement Award, Regional Champion for Students in Free Enterprise, Outstanding Peer Service Award, 500 Club Service Award, Grand Cross of Color Degree, Second Place in Suffolk County for Future Business Leaders of America, Who's Who Among American High School Students, Who's Who Among American Junior College Students, Who's Who Among American Colleges and Universities, School Spirit Award
Jessica Sullivan’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- new ventures
- job inquiries
- expertise requests
- reference requests
- getting back in touch
