
Technology Support Technician - ISR Dana Porter Library at University of Waterloo
Kitchener, Canada Area

Technology Support Technician - ISR Dana Porter Library at University of Waterloo
Kitchener, Canada Area
Thus far, all of my experience really relies on what I have done in school. At the moment, this is very limited, however, that is changing rapidly. As well, once co-op starts, my wealth of knowledge will expand rapidly.
As for goals, I have a lot. Far to many to go into detail with all of them here. However, one of the bigger ones is to own a large company some day, of course in the software industry. I would also like to learn how to cook like a pro, cause food is so awesome.
Organized, Consistent, Quick Learner, and Friendly.
(Public Company; THI; Food & Beverages industry)
October 2009 — Present (2 months)
(Educational Institution; Higher Education industry)
September 2009 — Present (3 months)
* Collaborated with managers and coworkers on several individual and group projects
* Designed and implemented programs based off of user specifications
(Computer Software industry)
November 2006 — Present (3 years 1 month)
* Strengthened interpersonal skills by meeting the needs of challenging clients in a high
volume environment
* Coordinated effort with other customer care specialists to provide fast and courteous
service to patrons
* Demonstrated flexibility in the workplace environment by constantly adapting to new
equipment and processes
(Educational Institution; 1001-5000 employees; Higher Education industry)
September 2009 — September 2009 (1 month)
* Managed successfully a large volume of new students in positive and energetic manner
* Coordinated effort with other Pink Tie Frosh Leaders and Head Leaders to ensure a
memorable
(Computer Software industry)
April 2009 — August 2009 (5 months)
* Worked individually and in team settings with minimal supervision to troubleshoot
network issues
* Secured environment on resident computers before placing them onto the school network
(Computer Software industry)
March 2008 — June 2008 (4 months)
* Restructured a personally created Java role playing game engine
* Managed a 4-6 person team by delegating tasks appropriately for individual skill levels
* Successfully implemented numerous enhancements, all with detailed documentation
(Food & Beverages industry)
May 2006 — November 2006 (7 months)
I took orders, and cleaned at this small, family owned restaurant.
Bachelor of Mathematics, Honours Computer Science , Software Engineering; Mathematics and Computer Science , 2008 — 2013 (expected)
friends, web design, gaming, programming, reading, cooking, shopping, random fun.