Jesse Jones

Past

• QA Engineer at Flagship Studios
• Lead Compatibility Technician at LucasArts
• Submissions Specialist at Visual Concepts

• Support Tech, QA Department at Visual Concepts
• Network QA engineer at Visual Concepts
• Student Assistant, Web Design at State of California, DGS
• Student Assistant, IT at State of California, EDD

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Education

• Jesuit High School

Recommended

3 people have recommended Jesse

Connections

83 connections

Industry

Information Technology and Services

Jesse Jones’s Summary

Have served either officially or unofficially as desktop technical support and/or assistant systems administrator in every job held since 1999, and have an broad range of knowledge covering almost every common software package and hardware configuration, and am also familiar with some less common areas as well. Can build, troubleshoot, and repair almost any PC or Mac based computer, and troubleshoot and solve most problems in any given program. Even with software or systems I am not very familiar with, I know how to find resources to supplement my expertise so I can perform necessary tasks, and enjoy adding new knowledge to my repertoire

Have also spent two years professionally assisting with web site engineering, and have many more years of personal training and expertise in web technologies such as Apache, PHP, MySQL, ASP, XHTML, RSS, Javascript, and CSS. While I have had experience with the graphical/aesthetic side of web design, I am a technical person at heart, and prefer working on the coding end of things.

My goal is to simply find a career in either tech support, systems administration, or web development with a stable company. I'm looking for a long-term job, so work environment is also a deciding factor for me; I like to keep things relaxed and friendly on the personal level, but can handle any workload thrown at me.

Jesse Jones’s Specialties:

desktop hardware configuration, troubleshooting, repair, and optimization; software troubleshooting and general assistance;

Jesse Jones’s Experience

• QA Engineer

  Flagship Studios

  (Privately Held; 11-50 employees; Computer Games industry)

  June 2008 — July 2008 (2 months)

  Executed, updated, and improved test plans on Mythos and Hellgate: London. Deployed new builds to game servers, and helped troubleshoot when servers crashed. Smoke-tested and verified changelists on new builds.

• Lead Compatibility Technician

  LucasArts

  (Privately Held; 501-1000 employees; Computer Software industry)

  October 2007 — June 2008 (9 months)

  Coordinate and oversee the testing and troubleshooting of all video games in development on a variety of devices, peripherals, operating systems, and platforms to ensure hardware compatibility. Coordinate and oversee the testing and troubleshooting of multiplayer titles on a variety of platforms and connection types. Report findings to necessary departments and individuals to maintain the integrity of the final software product.

• Submissions Specialist

  Visual Concepts

  (Privately Held; 201-500 employees; Information Technology and Services industry)

  December 2005 — October 2007 (1 year 11 months)

  Collect required information and submit completed game titles and paperwork to Microsoft, Sony, and Nintendo for certification and release. Maintain contact with account managers at aforementioned first-party companies (MS, SCEA, NOA) to ensure proper workflow and address any questions or problems that may arise from either our developers (regarding the certification process) or the certifying company (regarding nuances in the game's behavior or paperwork).

• Support Tech, QA Department

  Visual Concepts

  (Privately Held; 201-500 employees; Computer Games industry)

  August 2005 — October 2007 (2 years 3 months)

  Provide support for Xbox 360, PlayStation3, Xbox, and PS2 consoles. Setup and repair of PC workstations for bug databases and senior QA staff. Help master builds and deploy emulation builds to consoles across the network. Dub and encode digital video clips of bug reproductions from VHS tapes for development team. Administer the bug databases in TestTrack Pro or FileMaker as needed (adding new tester names, new projects, etc).

• Network QA engineer

  Visual Concepts

  (Privately Held; 201-500 employees; Computer Games industry)

  March 2004 — August 2005 (1 year 6 months)

• Student Assistant, Web Design

  State of California, DGS

  (Government Agency; 51-200 employees; Internet industry)

  July 2001 — May 2002 (11 months)

  Helped post new information to the intranet and internet sites of the Department of General Services, and assisted with the site redesign mandated by incoming governor Gray Davis. Also provided daily maintenance such as fixing broken links caused by other internal users' edits to the site and database.

• Student Assistant, IT

  State of California, EDD

  (Government Agency; 51-200 employees; Information Technology and Services industry)

  June 1999 — September 2000 (1 year 4 months)

  Provided day-to-day technical support for about 150 branch users including field offices. Assisted IT administrator in rollout of new systems to all users, including determining initial software specifications and creating the master image, as well as image duplication and user data migration.

Jesse Jones’s Contact Settings

Interested In:

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