Sales Coordinator @ Amazon Services Europe
Luxembourg
- Current
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- Sales Coordinator at Amazon Services Europe
- Past
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- Manager at Grange Luxembourg
- New Media / CRM at Mercedes-Benz Luxembourg S.A.
- Key Accountant at Siemens S.A.
- Assistant at Mercedes-Benz Luxembourg
- Education
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- Université Robert Schuman (Strasbourg III)
- Ecole de Commerce et de Gestion (ECG), Luxembourg
- Université de Luxembourg
- Recommended
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2 people have recommended Jerry - Connections
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58
connections
- Industry
- Consumer Goods
Jerry KLEIN’s Summary
International sales coordinator in the International business development department @ Amazon Services Europe
Responsibilities:
- Supporting recruitment activities
- International salesforce qualification, coordination and monitoring
- Customer relationship management
- SalesForce.com specialist
- Business reporting
- Prospect and lead management
Jerry KLEIN’s Specialties:
HR
Qualification and training of employees
CRM System development
CRM Systems User training
Campaign Management
Customer profiling
New Media/Business management
Jerry KLEIN’s Experience
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Sales Coordinator
Amazon Services Europe
(Public Company; 10,001 or more employees; Consumer Goods industry)
April 2007 — Present (2 years 8 months)
HR support for the french market.
Coordinate Sales Teams in the Business Development Dpt.
Salesforce training and qualification. -
Manager
Grange Luxembourg
(Privately Held; 1-10 employees; Furniture industry)
April 2006 — April 2007 (1 year 1 month)
- Human Resources
- Business/sales management
- Marketing and communication development -
New Media / CRM
Mercedes-Benz Luxembourg S.A.
(Privately Held; 201-500 employees; Automotive industry)
October 1992 — April 2006 (13 years 7 months)
Customer Relation Management (CRM) at Mercedes-Benz Luxembourg
Key responsibilities:
- Sales force training and qualification management
- Customer brand loyalty strategies
- Client Relationship Manager
- In charge of the companies Intranet (HR related informations)
- Establish job descriptions for the employees of the different sales divisions
- Direct marketing
- Member of the DaimlerChrysler International CRM workgroup
- Competition monitoring and reporting -
Key Accountant
Siemens S.A.
(Public Company; 201-500 employees; Building Materials industry)
1996 — 1997 (1 year )
Administrator for a major electro-technical equipment project at Siemens S.A., within the department “equipment and automation for large building complexes”
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Assistant
Mercedes-Benz Luxembourg
(Privately Held; 201-500 employees; Automotive industry)
October 1992 — October 1996 (4 years 1 month)
Assistant to the administrator of the Mercedes-Benz industrial vehicles department
Jerry KLEIN’s Education
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Université Robert Schuman (Strasbourg III)
Master , CRM Excellence , 2005 — 2006
Graduated (Bac+5) by the “Institut d’Etudes Commerciales Supérieures“, University Robert Schumann in Strasbourg, France in “Customer Relation Management”
This cycle aims to form managers in "Customer Relationship Management", while optimizing customer relations through improving human dimensions and linking them with provisions of New Technologies of Information and Communication.
The cycle educates in knowledge and required competences to evolve within a company in different functions, and in companies that are concerned by the acquisition and brand loyalty of customers through best customer satisfaction results.
It is particularly about marketing, sales and call centers, but does not exclusively concentrate thereon. -
Ecole de Commerce et de Gestion (ECG), Luxembourg
BAC , Section Gestion , 1990 — 1992
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Université de Luxembourg
Additional Information
Jerry KLEIN’s Interests:
employee training and qualification, hr, internet, usability, customer satisfaction, literature, life long learning, squash, badminton
Jerry KLEIN’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- new ventures
- job inquiries
- expertise requests
- business deals
- reference requests
- getting back in touch
