Technology is more than just a job, it’s a lifestyle…
San Francisco Bay Area
Technology is more than just a job, it’s a lifestyle…
San Francisco Bay Area
Accomplished IT Executive with over 16 years of experience delivering high transaction e-commerce and mission critical business systems. Comprehensive experience and leading people, project teams, and technology programs while administering multi-million dollar contracts, projects and budgets. Extensive understanding of emerging technologies as well as their real-world commercial application.
Executive Qualifications: Strategic planning, performance optimization, crisis management, organizational leadership, multi-site operations, profitability, consensus building, team building, best practices, compliance, technology management, empowering manager.
Technologies: Unix / Linux / Solaris, Windows, AS/400 iSeries, Networking, Storage, Open Source, Web Applications
(Privately Held; Information Technology and Services industry)
May 2009 — Present (7 months)
(Privately Held; Information Technology and Services industry)
October 2007 — April 2009 (1 year 7 months)
• Act as a principal liaison to clients, partners & vendors for 24/7/365 site operations, application support and maintenance.
• Direct the help desk, system, network & security, database admin, architecture, application support, code debugging & reverse engineering and support client engagement competencies.
• Direct all Corporate IT areas including Windows & Unix servers, legacy systems, storage, Mac & Windows desktops, data center and all telco services.
• Recruit, hire, motivate and retain top-tier staff in all practice areas.
• Contract negotiation and vendor management.
• Provide leadership and coaching to direct reports.
• Define organizational structure and processes toward SAS-70 Type II certification.
• Engage directly with the team in research, discussion and decision making to deliver systems solutions and support internally and for clients.
• Identify, where possible, opportunities to create DHAP intellectual property or products from services routinely delivered.
(Public Company; 1001-5000 employees; CPRT; Information Technology and Services industry)
July 2003 — October 2007 (4 years 4 months)
Direct and oversee all technical staff over multiple technical specialties and geographic regions.
• Architected and implemented high-availability solutions including clustering, replication, and backup and recovery.
• Manage corporate technical staff, including UNIX systems, Networking/WAN Management (Cisco), AS/400 systems (up to iSeries 890), Windows and Desktop support.
• Manage contractor and vendor and professional services staff across multiple technologies (IBM, Sun, Cisco, Veritas, StorageTek, Network Appliance.)
• Authored policies and procedures for business compliance and disaster preparedness.
• Negotiated and managed multi-million dollar technology contracts and plans to grow a $2B Market Cap company from a minimum presence “Live Auction” services to a $400M+/year high transaction online e-business.
• Managed staff and a fault tolerant network to provide business services to over 120 locations throughout the Continental U.S., Canada, Alaska and Hawaii.
(Privately Held; Information Technology and Services industry)
1999 — 2003 (4 years )
(Synergistic Computer Solutions became FusionStorm in 2000)
• Recruited, trained and managed a staff of over 20 technical personnel filling positions within the Systems Services group and Network Operations Center.
• Managed all named accounts and professional services engineering practices.
• Architected and implemented all reporting and monitoring solutions in support of multiple “brick and mortar” as well as E-Commerce companies.
• Negotiated service contracts and managed implementation projects as Vice President of Stormwatch Services, FusionStorm’s managed services division.
• Designed and built Network Operations Centers and datacenters for Stormwatch Services.
• Performed engagements to design and implement solutions across multiple technologies and industries; UNIX Systems, storage, networking, environmental, and applications.
• Produced engineering documents and drawings for installers and clients.
• Authored service level agreements, maintenance, diagnostics and operations manuals.
(Privately Held; 1-10 employees; Information Technology and Services industry)
June 1998 — April 1999 (11 months)
• Architected and developed Interactive web sites and e-commerce systems including database driven applications.
• Built systems and networks for small and mid-sized businesses, including e-commerce, resellers and financial support companies.
(Government Agency; 10,001 or more employees; Information Technology and Services industry)
October 1992 — April 1999 (6 years 7 months)
• Conceptualized, evaluated and deployed mobile and permanent/hardened tactical combat technology solutions, network, datacenter and system services for multiple secure facilities in the Pacific Rim region; utilizing Sun Microsystems and Cisco Systems hardware.
• Built the complete internet presence for one of the most critical military bases on the west coast; including network, email, web servers and all associated infrastructure.
(Privately Held; 1-10 employees; Internet industry)
1996 — 1998 (2 years )
• Managed all hardware, vendor and telecommunications contracts and services for an Internet Service Provider's primary backbone throughout California.
• Maintained UNIX systems, routers, software, Windows NT Servers, Microsoft SQL servers, remote access units, high speed data connections.
• Coordinated with Telco, Internet provider personnel and customers for installation and troubleshooting of new and existing circuits.
Technical , Certified RF Installer Level I , 2006 — 2006
Technical , System Operator Workshop for IBM eServer iSeries Systems , 2005 — 2005
Technical , Firewalls, VPN , 2003 — 2004
Checkpoint Firewall1/VPN1 Certification; Checkpoint Certified Security Administrator, Checkpoint Certified Security Expert
Technical , High availbility, storage, and systems engineering , 1999 — 2004
Sun Microsystems Enterprise Certified Engineer - Solaris Admin and Network Admin (Solaris 9), Workgroup, Enterprise, SunFire (Workgroup through 6800), SunCluster, Sun StorEdge Volume Manager Administration (Veritas Volume Manager), Sun Software RAID Storage Systems Maintenance, Highground (Storage Resource Manager), SE9900 (Hitachi OEM storage), Systems Administration I & II, TCP/IP Network Administration, Java Programming (Introduction, and Application Programming)
Technical , Clustering, Storage , 1999 — 2004
Authorized Cluster Installer, Netbackup, Foundation Suite (Filesystem, and Volume Manager)
Technical , Storage, Backup, E-commerce, Database , 1991 — 2004
HP Openview Professional: HP Openview Operations (Vantage Point Operations)
Spectra Logic Certification: Treefrog (2k), Bullfrog (10k), Gator (12k, 20k, 64k)
Miscellaneous: Cybercash/ICVerify (Credit card processing), Oracle & Sybase DBA (expired)
PME , Management , 1998 — 1998
USAF Total Quality Management, USAF Professional Military Education (includes management training)
Technical , Routing and switching , 1992 — 1998
Cisco router configuration (expired), Cisco ATM networking (expired)
Technical , Computer systems, PC/Mainframe (Unisys) , 1991 — 1992
systems and solutions engineering, technology R&D, reading/watching good Sci-Fi, and educating others... oh, and don't forget the cool gadgets.