
Project manager with passion for social media and personal connections
Indianapolis, Indiana Area

Project manager with passion for social media and personal connections
Indianapolis, Indiana Area
Project and account management experience in both the public and private sectors. A passion for new media and technology pushes me to look for ways to integrate those initiatives in my work and personal lives.
Social Media, Marketing, Production/Project Management
(Leisure, Travel & Tourism industry)
November 2006 — Present (2 years 9 months)
* Spearheaded and managed social media strategy including blogs, Facebook, Twitter, etc.
* Participated in development of strategic plan to lead the office into the next several years
* Produced monthly tech email column/blog to help industry with interactive-related questions
* Analyzed website tracking via Google Analytics to measure success of web strategy
* Transitioned industry to digital document management system (Indiana Tourism Ad Portal)
* Led production schedule for two half-million circulation publications
* Collected and managed advertising materials for publications and co-op opportunities
* Directed Regional Account Executive program, managing regional sales representatives
* Managed Accounts Payable/Receivable for $1.8 million account
* Created AP/AR tracking database resulting in just .5% non-collection of payment for 2008
(Privately Held; 11-50 employees; Publishing industry)
April 2006 — July 2008 (2 years 4 months)
* Responsible for inventory statements and artist payments
* Liaison between Paste and fulfillment warehouse/Artists on PasteStore.com
* Various duties as needed
(Privately Held; 11-50 employees; Publishing industry)
September 2004 — November 2006 (2 years 3 months)
* Managed e-commerce arm of Paste Magazine: PasteStore.com
* Supervised inventory and billing for consignment clients
* Responsible for copywriting of website and regular e-mail blasts to 70,000+ customers
* Found and secured new products to be sold on website
(Privately Held; 11-50 employees; Publishing industry)
September 2004 — April 2006 (1 year 8 months)
* Produced a retail program of listening stations in the top independent record stores returning 400% ROI
* Researched industry and orchestrated cross promotional relationships
* Secured key accounts, quadrupling the size and bringing to profitability in two months
* Created billing solutions and handled invoicing for each client in the program
(Privately Held; 11-50 employees; Entertainment industry)
September 2004 — April 2006 (1 year 8 months)
* Helped create overall marketing strategy from the ground up
* Delivered target market campaigns focused on web-based technology
* Conducted various marketing research efforts to determine readership demographics
(Privately Held; 11-50 employees; Publishing industry)
September 2004 — April 2006 (1 year 8 months)
* Led customer service for both Paste Magazine and PasteStore.com
* Developed timely and efficient responses to most common customer complaints
* Organized web-based customer service infrastructure to best meet customer needs
(Privately Held; 5001-10,000 employees; Accounting industry)
June 2003 — September 2003 (4 months)
* Assisted with local business meeting; Topic Business Environment in Cincinnati
* Updated corporate database of current and prospective clients as well as other contacts
* Supported Marketing Director in lead generation, resulting in new clients
BS , Marketing Systems , 2000 — 2004
1996 — 2000
interactive new media, marketing, branding, leadership, graphic design, music
Christian Employment Outreach (CEO)