
Deputy Director, Marketing Communication and Loyalty at NTUC Fairprice
Singapore

Deputy Director, Marketing Communication and Loyalty at NTUC Fairprice
Singapore
Accomplished marketing professional with over a decade of experience in planning and developing integrated communications above & below-the-line, specializing in direct, database & closed-loop marketing, loyalty & customer relationship management. Experience includes managing regional projects and country teams in the Asia Pacific, evaluating, hiring & managing advertising/PR/interactive/direct marketing/research agencies, planning and developing PR activities and events and managing loyalty programs.
Leadership & Supervision
Strategic Planning
Communication & PR Strategy
Regional Project Management
B2B/B2C Marketing
Budget Management
Business Development
Client Management
Communication & Presentation
Training & Development
Word, PowerPoint, Excel, Project, Publisher, FrontPage, PageMaker, Acrobat, HTML.
(Philanthropy industry)
June 2008 — Present (1 year 7 months)
Appointed to set up and oversee the charity’s sponsorship processes, maximize sponsorship opportunities and evaluate outcomes. This includes identifying sponsorship opportunities that are in line with the company’s strategic objectives to help build its corporate social responsibility profile.
(Government Agency; Supermarkets industry)
September 2007 — Present (2 years 4 months)
Responsible for the development and execution of retail marketing strategies and programmes to increase FairPrice’s brand value/equity amongst consumers to convert them to life-long, loyal customers. These marketing communication strategies include brand management and stewardship, sponsorship, loyalty programmes, customer segmentation and customer insights.
(Self-Employed; Myself Only; Professional Training & Coaching industry)
July 2007 — Present (2 years 6 months)
Channeling passion to support people in today's ever changing work environment to good use.
Partner clients to discover their calling in life and challenge them to pursue their dreams.
Become a catalyst to stimulate individuals to their full potential.
(Public Company; AAPL; Computer Hardware industry)
April 2006 — September 2007 (1 year 6 months)
South Asia marcom team leader in-charge of public relations, branding, buzz marketing, channel programs, POS materials management, digital info management i.e. apple.com, Apple Customer Database, eDM, etc, product roadshows and events and product seeding.
(Public Company; 11-50 employees; Marketing and Advertising industry)
September 2004 — March 2006 (1 year 7 months)
In-charge of QB’s branding, advertising, public relations, marketing research, BTL promotions and marketing budgets. Responsible for QB’s loyalty business including developing business models, sourcing for loyalty solutions providers and merchant partners.
(Public Company; 10,001 or more employees; Oil & Energy industry)
July 2001 — March 2004 (2 years 9 months)
Responsible for Shell’s direct and loyalty-marketing including brand stewardship, customer relationship management and database marketing.
(Public Company; 5001-10,000 employees; Information Technology and Services industry)
February 1997 — June 2001 (4 years 5 months)
In-charge of Compaq’s Internet communications including banner advertising, affiliate marketing, e-mail marketing and web partnerships.
(Public Company; 1001-5000 employees; Marketing and Advertising industry)
January 1995 — January 1997 (2 years 1 month)
(Public Company; 1001-5000 employees; Marketing and Advertising industry)
July 1991 — December 1994 (3 years 6 months)
Coaching 2007 — 2007
BSc , Biochemistry and Microbiology , June 1988 — April 1991
Science 1984 — 1985
Science 1980 — 1983
Coaching, Science Fiction & Fantasy, working-out at the gym, PC gaming & travelling.