Prism Pointe Technologies
Managed Print Services Engineer
Managed Print Services Engineer at Prism Pointe Technologies
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Managed Print Services Engineer
Independent IT Professional; Army National Guardsman; Certified EMT
Since 2005, I have been the preferred on-site Field Engineer for hundreds of clients with facilities in NE Oklahoma and the surrounding areas, managing service requests in the following fields:
Wireless router/repeater/access points
Laser, thermal & receipt printers & MFPs
Ethernet, fiber, voice & coaxial lines
Data Center & Server
Data backups, transfers and secure destruction.
Specialties: CCTV, POS and Digital Signage Installation. I am experienced with not just small-scale service requests, but also regional large-scale rollouts for customers to include AAFES, Barnes & Noble, FAA, JP Morgan Chase, and the Social Security Administration.
Manage and support all in-house laser & thermal print devices for Lexmark International, at Spirit Aerosystems' Oklahoma facilities.
Operation Enduring Freedom (Afghanistan)
Company Intelligence Analyst, Staff Sergeant, Fire Team Leader, C Co 1-279 IN, 45th IBCT
•Debriefed patrol leaders of intelligence gathered from post-mission interviews.
•Contrasted, related and analyzed intelligence from multiple other sources and briefed findings to Commander.
•Recommended courses-of-action based on pattern analysis of enemy situation.
•Oversaw interviews with prospective and existing local-national employees as part of a base-wide ongoing investigation to reduce insider threats.
Operation Iraqi Freedom
Fire Team Leader & Vehicle Gunner, C Co 1-279 IN, 45th IBCT
•Fulfilled role above that assigned, leading a fire team of 3 soldiers in addition to assigned role as squad-designated marksman and primary vehicle gunner.
Awarded the Purple Heart, Combat Infantryman Badge and multiple Army Commendation Medals
Possesses U.S. Secret Security Clearance
Independent IT Professional
Available for contract and/or retainer-based positions.
Performed on-site repairs, upgrades and installations of personal & corporate-level computer systems & networking.
Provided Quality Assurance measures for accounts receivables.
Provided Quality Assurance for reports generated by Account Payable.
Natural Disaster Relief Efforts w/ Army National Guard:
2005, August - New Orleans, LA - Hurricane Katrina Refugee Evacuation Effort
2013, May - Tulsa, OK - Tornado Damage - Vehicle Commander
2013, Dec - Broken Arrow, OK - Severe Winter Weather - Squad Leader; Vehicular Ops Sergeant
Installation of five 42" flat panel displays at each site, with zero spacing between panels, mounted into Class-5 tile. Media players mounted behind each display with data cabling fed through conduit to switch in back office.
The Armed Services Vocational Aptitude Battery. The score of 99 is my AFQT score, for which I placed in the 99th percentile (the top 1%).
In the recognized most-critical ASVAB category, General Technical, I received a score of 130, maxing the 2003 point scale.
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