Jens Moeller

Education

• Johann Wolfgang Goethe-Universität Frankfurt am Main

Recommended

9 people have recommended Jens

Connections

225 connections

Industry

Management Consulting

Websites

• My Website
• My Company

Jens Moeller’s Summary

Jens Moeller's focus is on "How to gain and how to retain customers via the internet, email and telephone."

He has over 12 years of senior level experience with Management Consulting, Project Management and Interim Management roles in the fields Marketing, Internet Marketing and Call Centres/CRM. He has a further 5 years of line experience in the Direct Marketing and Call Centre arena.

With a background of many years in Call Centre & CRM Consulting, Jens’ is working for 6 years in the Online Marketing and E-Commerce arena, dealing with the questions “How to increase website traffic” and “How to generate business leads from websites and online channels”.

Clients include large Blue Chip organisations as well as SMEs. His vertical focus is largely on the Telecoms, IT, Media and E-Commerce industries. The full range of verticals also includes Financial Services, Consumer Goods (non E-Commerce FMCG), Mail Order, Automotive and Electronics. Jens' assignments gave him deep insight into Web and Marketing technologies. He integrates Online Marketing, SEO and PPC with offline Marketing Consulting and Project Management.

Jens Moeller’s Specialties:

Broad experience in "How to gain and how to retain customers via the internet, email and telephone". Unique knowledge of how to market Call Centre, CRM and Customer Management technologies and services. Internet and Telemarketing campaigns; CRM and Customer Access strategies and operations; Website Promotion incl. SEO, PPC, ePR, Affiliate Marketing, Social Networking, Viral Marketing and Web Analytics; aligning Goals, Strategy & KPIs; Benchmarking; Business Process Reengineering; Outsourcing.

Jens Moeller’s Education

• Johann Wolfgang Goethe-Universität Frankfurt am Main

  Dipl.-Kfm., Business Economics, 1990 — 1996

  Editor of the first book about Call Center Outsourcing in German language.

  Activities and Societies:

  Member of the German American Chamber of Commerce (GABA) in California.

Additional Information

Jens Moeller’s Websites:

• My Website
• My Company

Jens Moeller’s Interests:

Travelling (especially the countries USA, UK, South Africa and Australia/New Zealand), New Technology, Working in California, playing the guitar.

Jens Moeller’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• new ventures
• expertise requests
• business deals
• reference requests
• getting back in touch