Jennifer Wallace

Current

Information Architect at AOL LLC
MS IDIA Student at University of Baltimore

Past

Information Architect Consultant at American Psychological Association
Information Architect / Interaction Designer / Project Mgr at no|inc
Knowledge/Content Technician at SAIC

Lead Project Coordinator / Editor at KPMG
Editorial Assistant at Sheshunoff Information Services

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2 more...

Education

University of Baltimore
The College of William and Mary
Villanova University

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Recommended

2 people have recommended Jennifer

Connections

133 connections

Industry

Online Media

Websites

My Portfolio

Jennifer Wallace’s Summary

I am meta. I <3 patterns. I have a love/hate relationship with computers. They are tools. Humans first invented tools, and now tools reinvent humanity. I'd like to be in on that, and make it better for humans.
Why I am an IA: To be happy, while working, I form humanly navigable Juis-Louis Borgeian paths through the digital maze-garden world of today’s realm of hypermedia and hypertext in which we live today. To be happy, while resting, I am formed by the user-friendly and trustable paths I find in my memory and memories during my “present tense”, which I hope will lead me to further and more happiness.

Jennifer Wallace’s Specialties:

I love to reverse engineer any problem, statement, or thought, to get to the root of the problem/answer synchronously, in a tool agnostic manner and methodology.

Jennifer Wallace’s Experience

Information Architect

AOL LLC

(Online Media industry)

November 2007 — Present (1 year 9 months)

Responsible for determining how the interactive user interfaces the Experience Design Team builds should work. Analyze the data, data structures, and schemas of feeds-based data. Lead additional designers from the team on a daily basis by informing the User Interface/Interaction Designers on the IA structural elements that found their design work. Propose front-end architectural solutions and strategies that meet both users' and business needs. Organize site content and functionality by influencing site blueprints/wireframes. Create identifiable nomenclature for users and navigation systems that support users' needs. Analyze, develop and refine user tasks/processes, and collaborates with the design and development teams to build user interfaces. Collaborates with Experience Team Director to employ research methods including content and task analysis, usability testing, and stakeholder interviews to identify problems and opportunities. Designs organization, navigation, search, and controlled vocabulary systems. Draw upon user personas and scenarios, prototypes, sitemaps, and wireframes to communicate solutions to virtual team in Bangalore. Collaborate with SEO team to develop classification schemes, controlled vocabularies, thesauri, and indexing that incorporates user behavior and keyphrase learnings to maximize opportunities for search engine indexing and cross-linking. Collaborate with editorial team to provide guidance for the appropriate classification and organization of content.
MS IDIA Student

University of Baltimore

(Educational Institution; 201-500 employees; Higher Education industry)

September 2003 — Present (5 years 11 months)
Information Architect Consultant

American Psychological Association

(Non-Profit; 501-1000 employees; Non-Profit Organization Management industry)

July 2008 — December 2008 (6 months)

Working as IA consultant for website relaunch slated for Jan 2009.
Information Architect / Interaction Designer / Project Mgr

no|inc

(Internet industry)

March 2007 — August 2007 (6 months)

Oversaw entire project life cycle for interactive web applications and media design. Created high-level and low-level wireframes in Axure prototyping tool by using usability techniques and research to gather user and stakeholder requirements. Met client expectations through up-to-date meetings with high quality information architecture deliverables, and managed tasks of entire programming division for software development life cycle using Project Management Institute standards. Edited websites using HTML and basic CSS.
Knowledge/Content Technician

SAIC

(Public Company; 10,001 or more employees; SAI; Information Technology and Services industry)

March 2006 — February 2007 (1 year)

Promoted and oversaw growth and development of the PM ACWA Portal as the central repository for static and dynamic knowledge concerning the PM ACWA Program and associated Project sites. Created workflow guides for new content streams in the forms of document libraries, short-term team sites and workspaces, and applications hosted on the Microsoft Sharepoint Portal. Provided training and introduction of Portal features to new employees and employees tasked with maintaining content on the Portal. Conducted concept development and storyboarding using Illustrator, Photoshop and Visio to create iterative deliverables to present to client.
Lead Project Coordinator / Editor

KPMG

(Partnership; 10,001 or more employees; Accounting industry)

July 2004 — March 2006 (1 year 9 months)

Maintain hub and spoke workflow process for in-house publishing department with locations Maryland, Washington D.C., and Virginia by utilizing superb organizational, time management, interpersonal, stress management, and problem-solving skills. Oversee project management for 25 employees and coordinate tight deadlines with partners and senior managers of the accounting firm.Teamed with Federal Proposal Manager to edit winning DoD proposal for $60 million contract. Edited, proofread, and updated government proposals, financial statements, and graphical presentations according to GPO, Chicago Manual of Style, and KPMG standards.
Editorial Assistant

Sheshunoff Information Services

(Public Company; 51-200 employees; Publishing industry)

July 2003 — July 2004 (1 year 1 month)

Edited and maintained layout of weekly, biweekly, and monthly newsletters and book inserts. Managed products with multiple deadlines simultaneously. Composed articles for weekly print and electronic publication of Pratt’s Letter, and copy for American Banker Online. Created and updated additions to the Compliance Examiner’s Update Manual. Frequently used QuarkXPress, Adobe InDesign, Illustrator, Photoshop, and Microsoft Office applications.

Jennifer Wallace’s Education

University of Baltimore

MS , Interaction Design and Information Architecture , 2003 — 2008
The College of William and Mary

BA , LCST , 1999 — 2002
Villanova University

Masters Certificate , Project Management