Director of Client Services for the myStaffingPro Product Line
Lima, Ohio Area
Director of Client Services for the myStaffingPro Product Line
Lima, Ohio Area
Over 5 years experience in the staffing industry provided Jenni with a strong knowledge of the hiring process and a solid background in project management.
Jenni has spent an additional 7 years gaining experience in the HR SaaS industry. A consultative approach to implementation and training as well as a strong knowledge of the technology has allowed Jenni to become the primary project manager over major accounts. The ability to think critically and outside of the box has made her a strong contributor in the new product development and strategic planning teams.
Hiring Process Design, ATS Technology/Software, Implementation and Training.
(Privately Held; Human Resources industry)
September 2001 — Present (8 years 4 months)
Jenni serves as the Director of Client and Customer Service. She was hired in 2001 to manage new accounts and oversee the customer support staff. Over 5 years experience in the staffing industry provided Jenni with a strong knowledge of the hiring process and a solid background in project management. With her wealth of knowledge, and ability to think critically, Jenni quickly emerged as the preferred Client Services Manger to oversee all major accounts. Her role has since evolved to include management of the client and customer service teams, as well as involvement in the product development and executive planning committees.
(Computer Software industry)
July 1996 — September 2001 (5 years 3 months)
Service Supervisor: Interview, screen and place clerical and industrial candidates on temporary assignments. Submit, audit and process payroll.
Branch Manager (Napoleon): Oversee day to day operations of the Napoleon office. Supervise staff. Submit, audit and process payroll. Manage sourcing costs. Work with clients to determine their needs. Interview, screen and place clerical and industrial candidates on temporary assignments.
BA , Psychology , 1991 — 1995
Graduated magna cum laude