Jennifer Smith

Marketing Services Manager

Location
San Diego, California (Greater San Diego Area)
Industry
Marketing and Advertising

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Jennifer Smith's Overview

Current
Past
  • Events Coordinator at Weisman Art Museum
  • Dream Coach and Organizational Development Assistant - Internship at Minnesota Immigrant Freedom Network
  • Senior Representative of Retail Operations at Weisman Art Museum
  • Outreach Organizer - Internship at Witness for Peace
Education
Connections

342 connections

Jennifer Smith's Summary

As the Marketing Services Manager of a print and marketing business solutions provider, I have built the marketing department from the ground-up. I am responsible for maintaining the firm’s own marketing efforts as well as offering marketing services to its clients. These services are provided by both in-house staff as well as outside vendors, both of which I supervise closely, and are in all forms of traditional and new media marketing as well as creative services such as graphic design, copy writing, email marketing, SEO, fundraising campaigns, and business strategy.

Before moving to San Diego to continue my career in social marketing, I volunteered as a Programs Coordinator with Senhoa, an anti-trafficking social enterprise in Siem Reap Cambodia, where I designed, coordinated, and implemented programs based on social justice and community development. I was highly trusted to build capacity and develop strong staff morale while also maintaining positive external relations with clients and partners to ensure efficient services and cooperation.

Prior to this time in Cambodia, I received my B.A. in International Human Rights, Social Justice, and Digital Media and worked with several organizations in an administrative role learning the ins and outs of both public and private sector marketing campaigns.

Special Skills: Project Management, Event Planning, Multimedia Communication, Branding, Messaging, Digital Media, Administrative Support, Creative Content Development, Community Development, Editing and Reporting, Database Management, Customer Service, Public Speaking, Partnership Cultivation

Jennifer Smith's Experience

Privately Held; 11-50 employees; Printing industry

February 2013Present (1 year 8 months) Greater San Diego Area

• Plan and create marketing campaigns for diverse client base such as large nonprofit organizations, restaurants, financial services, healthcare and real estate industries via market research and strategic planning;
• Direct and manage all clients' marketing-related projects from concept to completion with graphic designers, web developers, and production managers;
• Develop in-house marketing strategies by managing the company's website, social media presence, and media kits and implementing effective direct mail campaigns;
• Grew portfolio of accounts to generate nearly 25 percent of the agency’s revenues in 2013 and maintained ongoing communications with all accounts to foster loyal, lasting relationships;
• Leader in setting and achieving strategic and organizational goals;
• Established training programs for staff in regard to all aspects of workplace performance and professional development and oversee all aspects of staff performance evaluation

Programs Coordinator

Senhoa

Nonprofit; 1-10 employees; Nonprofit Organization Management industry

January 2012August 2012 (8 months) Siem Reap, Cambodia

• Built the capacity of local staff by leading training courses on monitoring and evaluation, English-language, basic software and budgeting;
• Coordinated internship placements in restaurants and small businesses for 25 young women with a goal of encouraging positive alternative economic opportunities;
• Developed a referral mapping & networking form to be shared amongst relevant businesses and NGOs to ensure effective services;
• Managed office space and staff, updated calendars, took meeting minutes, handled human resources paperwork, and coordinated meetings and networking events;
• Provided fiscal support by gathering data, preparing and monitoring budgets, and writing grant proposals

Marketing Assistant

AFS Intercultural Programs

Nonprofit; 501-1000 employees; Nonprofit Organization Management industry

May 2011August 2011 (4 months) St. Paul, MN

• Assisted the Director of Marketing and Communications by responding to media requests and pitching stories and marketing materials for social media outlets such as Facebook, Twitter, and VolunteerMatch;
• Coordinated recruitment events and informational gatherings alongside 10 AFS volunteers;
• Worked with more than 60 radio stations and 75 local newspapers to deliver press releases aimed at recruiting qualified host families for incoming program participants

Program Development Assistant

American Refugee Committee

Nonprofit; 1001-5000 employees; International Affairs industry

May 2010July 2011 (1 year 3 months) Minneapolis, MN

• Developed program indicators based on donor requirements and ensured appropriate mechanisms for Monitoring & Evaluation purposes;
• Prepared and edited concept papers, proposals and reports for UNHCR, USAID, and WHO and ensured that reports were in proper formats and compliant with donor regulations;
• Processed Expense Reimbursement Forms and credit card reconciliations;
• Drafted and formatted job descriptions for various field and headquarter-based positions

Events Coordinator

Weisman Art Museum

Educational Institution; 11-50 employees; Fine Art industry

January 2009June 2010 (1 year 6 months) Minneapolis, MN

• Designed event concepts and coordinated detailed event plans to support opening art exhibitions;
• Conducted meetings with clients about setup options, budgets, vendor information, and materials needed to achieve desired results for special event day;
• Resolved billing issues, coordinated media outreach, updated and revised museum expansion proposals and other miscellaneous office work

Dream Coach and Organizational Development Assistant - Internship

Minnesota Immigrant Freedom Network

January 2010May 2010 (5 months)

• Created and supervised youth-oriented programs based on equal access to higher education;
• Prepared and edited periodic reports describing lessons learned and best practices;
• Implemented and facilitated the Immigration Education (DREAM) Curriculum and revised the program according to the needs and interests of targeted high school students;
• Managed resource center materials including newspapers, legal documents, and bulletins to ensure that the immigrant community has access to legal resources and information

Senior Representative of Retail Operations

Weisman Art Museum

Educational Institution; 11-50 employees; Fine Art industry

September 2006May 2010 (3 years 9 months)

• Promoted positive social and economic values by assisting Store Buyer with selection of organic, local, and Fair Trade items to be sold in store
• Provided excellent customer service by researching, explaining, and handling all products and connecting with customers in a friendly and professional manner
• Supported museum’s Development department with administrative tasks by efficiently completing data entry and maintaining web and written materials to fulfill the store’s mission

Outreach Organizer - Internship

Witness for Peace

Nonprofit; 11-50 employees; International Affairs industry

September 2007January 2008 (5 months)

• Guided six community meetings and organized three film screenings and numerous marches and rallies to educate youth on forced migration and free trade policies in Latin America;
• Organized and compiled resources and informative review materials for students, teachers, and leaders of related organizations;
• Coordinated university students and volunteers to develop and distribute web materials for outreach and fundraising purposes to build and maintain relationships with donors

Jennifer Smith's Volunteer Experience & Causes

  • Volunteer Interests

    • Causes I care about:

      • Children
      • Civil Rights and Social Action
      • Disaster and Humanitarian Relief
      • Economic Empowerment
      • Education
      • Human Rights
      • Poverty Alleviation
    • Organizations I support:

      • American Refugee Committee
      • Acumen Fund

Jennifer Smith's Languages

  • Spanish

Jennifer Smith's Skills & Expertise

  1. Event Planning
  2. Community Outreach
  3. Fundraising
  4. Program Development
  5. Monitoring and Evaluation
  6. Photography and Graphic Design
  7. Staff Capacity Building
  8. Social Media
  9. Microsoft Office
  10. Grant Writing
  11. Organizational Development
  12. Research
  13. Humanitarian Logistics
  14. Editing
  15. Budgeting
  16. Report Writing
  17. Social Networking Strategy
  18. Team Building
  19. Marketing
  20. Marketing Strategy
  21. Public Speaking
  22. Customer Service
  23. Facebook
  24. Program Management
  25. Community Development
  26. Proposal Writing
  27. Budgets
  28. Online Social Networking
  29. Nonprofits
  30. International Relations
  31. Email Marketing
  32. Market Research
  33. Leadership
  34. Training
  35. Project Management

View All (35) Skills View Fewer Skills

Jennifer Smith's Education

University of Minnesota-Twin Cities

Bachelor of Individualized Study, Political Science, Social Justice, Digital Media

20062010

The broad theme of my ICP degree was the relationship between media arts and technology and how they can convey messages of human rights issues and standards that should be followed and monitored. More specifically, I focused on humanitarian intervention as a result of human rights violations in a global context and the ways which digital media can effectively promote and protect human rights by accurately depicting abuses. My ultimate objective was to understand how to create exposure for humanitarian aid via an educational, artistic, and visual narrative of human stories.

Neenah High School

20022006

Jennifer Smith's Additional Information

Interests:

Fundraising, social entrepreneurship, nonprofit marketing strategy, philanthropy, social change, start-ups, public and community engagement, international human rights, humanitarian aid, photography and graphic design, social media, organizing and event planning

Groups and Associations:
Honors and Awards:

National Society of Collegiate Scholars (NSCS) Member
Dean’s List – Fall 2007, 2008, Spring 2007, 2008, 2009
World Without Genocide – Education Certificate
Resolve Uganda - Spokesperson/Lobbyist
Womenwinning – Political Advocacy Volunteer
Nonviolent Peaceforce – Database Entry and Management
Project Homeless Connect – Legal Assistant and Supply Distribution Manager
International Education Center –Assistant ESL Teacher

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