Jennifer Neeley

Jennifer Neeley

Global Social Media Management Consultant, Web Strategist, Television Media Veteran, Speaker and Professor

Location
San Francisco Bay Area
Industry
Online Media

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Jennifer Neeley's Overview

Current
  • Prinicipal at Jennifer Neeley Global Social Media Management Consulting Services Group
Past
  • Conference Leader at mediabistro.com
  • Director of Digital Media (Consultant) at Grayling Connecting Point
  • Board Member, Programming Director and Ethics Committee at Social Media Club
Education
  • Columbia University - Graduate School of Journalism
  • American Conservatory Theater
  • University of California, Berkeley
  • Lunds universitet
Recommendations

47 people have recommended Jennifer

Connections

500+ connections

Websites

Jennifer Neeley's Summary

Jennifer Neeley in an Emmy-nominated Social Media Management Consultant and Web Strategist, with extensive senior-level experience in interactive, digital and social media program development; strategic and tactical planning through to execution based on KPIs / ROI; editorial management; ad and affiliate management, budgeting and buying; event management; promotional campaign development; creative and traditional marketing; content management; media relations and journalism.

Her expertise includes connecting with key influencers. Her featured podcast on BlogTalkRadio and iTunes - The A-List With Jennifer Neeley - is an example of how she brings her techniques to life. The show currently attracts 500k listeners and climbing.

Her expertise in identifying, nurturing and growing communities online has enabled her clients effectively use Social Media to meet specific business objectives, such as enhancing brand awareness, customer loyalty and increasing leads. Jennifer has successfully led social media programs for a range of major B2B and B2C clients including the Iraqi Elections Commission (US AID), Hot Shot Media, Microsoft, Seagate, Kensington, PC Tools and ShoreTel.

Jennifer has a proven track record of successfully driving client expansion and profitability through integration of social media initiatives with traditional PR operations.

Jennifer serves on the Board, Ethics Committee and as Programming Director for Social Media Club.

Education
Jennifer holds a Masters Degree in Journalism from Columbia University’s Graduate School of Journalism, and a Bachelor of Arts Degree in English from the University of California at Berkeley.

Specialties

Web, web strategy, social media, social networking, social platforms, marketing, influence, branding, engagement, content strategy, program management, project management, web producer, Internet marketing, email, search engine optimization, usability, Web site builds, Web design, e-commerce, ad planning, analytics, campaigns, contests, viral, mobile, policy, user interface design, intranet, extranet, Internet, user experience, information architecture, interaction design, training, education

Jennifer Neeley's Experience

Social Media Management Consultant and Web Strategist

The International Foundation for Electoral Systems (IFES)

Nonprofit; 51-200 employees; International Affairs industry

April 2011Present (11 months) Baghdad, Iraq

Conceptualize, develop and deliver comprehensive training programs to IFES employees in all aspects of social media strategies and techniques, and Web analytics. Analyzed capacity and limitations of Iraq's Independent High Election Commission (IHEC) to extend online presence into social media, to address the needs of all stakeholders and increase organizational credibility. Assessed existing online infrastructure, supported development of Web site content. Developed and implemented in-house training and process education moving forward to decrease dependence on outside agencies and promote organizational independence. Focused on measurement analytics with practical examples of necessity of being agile based on data available, through tools such as Google Analytics, on stakeholder information consumption and reaction.
- Formed strong relationships with government and non-government agencies at all levels, in addition to cross-cultural employees.
- Succeeded in promoting implementation of Web Site and communications recommendations.
- Developed strategic social media and communications model to implement granular and high level training throughout organization.

Professor, Social Media Marketing Certificate Program

San Francisco State University

Educational Institution; 1001-5000 employees; Higher Education industry

2010Present (2 years) San Francisco Bay Area

Teach college-level class as part of ground-breaking social media marketing certification program, “Social Media in the Real World; Successful Applications of Social media Strategies.” Develop course structure, curriculum and lesson plans, in addition to providing expert feedback in supporting students’ achievement of certification and professional goals. Assist in overall program development and course selection.

The A-List With Jennifer Neeley

BlogTalkRadio Featured Podcaster

Privately Held; 11-50 employees; Broadcast Media industry

March 2009Present (3 years) Online

On The A-List, Jennifer interviews social media and journalism influencers and thought leaders about what they do, how they got there and the passions that fuel their journey. Jennifer is a social media strategist, speaker and new media pioneer, who spearheads a variety of social media functions and programs for her clients - committed to helping them achieve maximum benefit from their social media investment. An Emmy-nominated media veteran who has worked for the “Big Three” TV networks, she earned her Masters from Columbia School of Journalism and Bachelors from Cal Berkeley. Jennifer brings her passion for interviewing to the program. Please follow Jennifer and tweet in questions for the program's guests here @jennifered.
- Official podcaster at LeWeb conference 2009.
- Pioneer and advocate for new and emerging media technologies, such as Cinch Cast.
- Thousands of regular listeners and user-generated questions.

Prinicipal

Jennifer Neeley Global Social Media Management Consulting Services Group

January 2006Present (6 years 2 months) San Francisco Bay Area

As Principal, Social Media Strategist, Speaker, Broadcaster, Consultant and Digital Media Veteran, Jennifer provide high-level social, content, community and digital strategy and tactics for businesses of all kinds. She specializes in the online information and entertainment space. Has a broad understanding of emerging business models and how to monetize content; original, user-generated and aggregated. Experience working with employees at all levels to make short and long term recommendations. Strong connections in the media industry.

Conference Leader

mediabistro.com

Public Company; 11-50 employees; WEBM; Online Media industry

January 2011January 2012 (1 year 1 month) Online

Conference Leader for mediabistro's inaugural and summer Social Media Marketing Boot Camp, identifying keynote speakers, collaborating with Education and Events Director Carmen Scheidel on programming and designing student strategy development "homework" plan.

Director of Digital Media (Consultant)

Grayling Connecting Point

October 2009March 2011 (1 year 6 months)

Oversee all social/digital media aspects of PR firm offering full spectrum of public relations, digital and social media services to diverse PR and digital/technology clients, including NitroPDF, ON24, and Kensington. Coordinate closely with clients to translate organizational outreach and online presence goals, and develop/implement customized solutions on both strategic and tactical levels. Develop and deliver training sessions for clients, including public relations, effective use of Twitter, blogging, social media, online etiquette, forums, communities, online video and general media.
Provide full range of comprehensive services, including PR, online thumbprint audits, “Social Media In a Box” strategic start-up kit, Twitter/LinkedIn/Facebook best practices, set-up and management, online community building, rich media, digital newsrooms and optimized press releases, corporate blogging, Web site retooling, and tactical implementation of strategic recommendations. Coordinate with key influencers, academia and industry leaders. Continually maintain knowledge of cutting edge PR and digital/social media trends, technologies and methodologies.

Board Member, Programming Director and Ethics Committee

Social Media Club

May 2009February 2011 (1 year 10 months)

Interactive / Web Strategist (Consultant)

Crimson Consulting

Privately Held; 11-50 employees; Management Consulting industry

January 2010December 2010 (1 year)

Provide full spectrum of digital and social media services to diverse Fortune 50 clients, including Microsoft. Coordinate closely with clients to translate organizational outreach and online presence goals, and develop/implement customized solutions on both strategic and tactical levels. Develop and deliver training sessions for clients, including public relations, effective use of Twitter, blogging, social media, online etiquette, forums, communities, online video and general media.
Provide full range of comprehensive services, including PR, online thumbprint audits, “Social Media In a Box” strategic start-up kit, Twitter/LinkedIn/Facebook best practices, set-up and management, online community building, rich media, digital newsrooms and optimized press releases, corporate blogging, Web site retooling, and tactical implementation of strategic recommendations. Coordinate with key influencers, academia and industry leaders. Continually maintain knowledge of cutting edge PR and digital/social media trends, technologies and methodologies.

Director of Digital Services

Eastwick Communications

Privately Held; 11-50 employees; Public Relations and Communications industry

August 2008August 2009 (1 year 1 month)

Spearheads all aspects of social media functions and programs at Eastwick Communications, and is committed to helping Eastwick’s clients achieve maximum benefit from their social media investment. Provide agency-wide guidance in the strategic implementation of emerging media tools. In addition, you will provide support for Eastwick’s own social media efforts. Drive Eastwick’s execution of client social media programs (blogging, podcasting, wikis, online communities and viral marketing). Contribute to all account teams, communicating with management and staff to ensure best practices across the agency.

Privately Held; 51-200 employees; Online Media industry

October 2007August 2008 (11 months)

Play integral role in product management functions, while serving as key point of communication for teams company-wide. Coordinates and communicate product activities and status with team members, management and other operating departments, while enforcing standards, procedures, and product methodologies. Participate in full product development lifecycle, from market research and concept testing to beta testing, launch, and post launch evaluation. Form strong working relationship with Business Development, Channel Management and Engineering Departments, and customers, to ensure the accurate interpretation and implementation of operational and business needs.
Prioritize product features, enhancements and make opportunity cost decisions. Plan and coordinate new product launches from concept to market launch, while working closely with Project Management Department to manage project timelines, anticipate deviations from plan, and proactively identify recommend solutions.

Privately Held; 51-200 employees; Online Media industry

July 2007August 2008 (1 year 2 months)

Oversee all aspects of international channel Web content for leading global online broadcaster specializing in sports, entertainment, and international programming. Liaise between channel managers and editorial, technical, marketing and business development departments to create multi-lingual, customized content for customers in Brazil, India, China, Couth Africa and other markets. Communicate with multiple sources to resolve problems as required.
Formulate, document and implement processes company-wide to facilitate inter-departmental communication, and streamline Web site development/production lifecycle. Manage partner relationships, participate in content rights acquisition negotiations, and supervise all facets of Web content, including video, audio, images and news feeds.
• Played integral role in launching behind-schedule and technically flawed “Brazil Channel” on time and under budget; received commendations for exemplary performance.

Managing Editor

KQCA-TV

March 2005December 2005 (10 months)

Conceptualized, developed and implemented station Web site (www.wb58tv.com now www.my58.com). Attend promotion department meetings, contribute ideas for cross-promotional projects, and evaluate programming lineup to decide which shows to feature online and how promotional elements should be produced (video, text, forums, surveys, sidebars etc.). Coordinate closely with executive-level Hearst-Argyle management, and internal sales and marketing personnel, regarding formulation and implementation of convergence marketing and branding strategies. Ensure accuracy of content by double checking any necessary facts in assigned projects, in addition to providing added value to projects initially developed by broadcast staff.
+ Successfully brought Web site from planning stages to launch within 3 weeks of taking position; succeeded in launching on schedule with highest degrees of client satisfaction.
+ Succeeded in increasing page views by 1000 percent, and unique users by 300 percent.

Web Producer

KTVU TV

Privately Held; 51-200 employees; Broadcast Media industry

January 2005March 2005 (3 months)

Fulfilled multiple, simultaneous duties for leading Bay Area TV station, with primary responsibility for writing and producing entertainment and hard news stories for KTVU.com and station’s nationally honored 10 p.m. newscast, while maintaining highest levels of journalistic accuracy and attention to detail. Ensured Web site was updated and maintained in timely manner to ensure optimal coverage of breaking news stories. Formed strong working relationships with station personnel at all levels, encompassing senior management, newsroom personnel, news anchors and on-air reporters.

Executive Producer/Writer/Reporter

Columbia News Tonight

August 2003May 2004 (10 months)

Gained selection to work on Columbia University Graduate School of Journalism’s premier news broadcast, with responsibility for fulfilling executive production, writing and on-air reporting functions. Actively competed with major networks to cover assignments throughout tri-state area, while working closely with editors from nationally renowned shows including The Today Show, World News Tonight and 20/20.

Intern

NBC News Network

August 2003May 2004 (10 months)

Worked editorially with Today show, Nightly News and Dateline, with additional responsibility for researching and writing content for 221 NBC affiliates and MSNBC. Fulfilled numerous hands-on broadcast duties, including setup of live shots and participating in production of satellite interviews.

Senior Producer/Online Journalist

ABC TV (KGO)

June 2000August 2003 (3 years 3 months)

Introduced new, innovative and interactive elements to station Web site (www.abc7news.com), in addition to working with ABC-NEWS on stories of national importance.
+ Received NATAS Emmy Award nomination, 2002.

Online Journalist

Zatso.com

August 1999June 2000 (11 months)

A pioneer in converting local news broadcasts into interactive, Web-based format.

ESL Volunteer Teacher, Group T-7, Turkmenistan (Served in the O.Kulieva village)

Peace Corps

Government Agency; 5001-10,000 employees; International Affairs industry

19981999 (1 year)

On-Air Reporter [talent], Executive Producer, Producer and Assignment Desk

KJEO-TV (CBS) (now KGPE)

January 1997September 1998 (1 year 9 months)

Fulfilled multiple, simultaneous roles, including Reporter, Assignment Desk Editor, Linear/Non-linear Editor, Newscast Producer/Writer and Executive Producer.
+ Received NATAS Emmy Award nomination, 1998.

Intern

CNN San Francisco Bureau

19961996 (less than a year)

AmeriCorps Volunteer

California CASA Association

November 1994July 1995 (9 months)

Board of Regents Student Representative

University of California

Educational Institution; 10,001+ employees; Higher Education industry

19941995 (1 year)

Volunteer Intern

John Garamendi for Governor

19941994 (less than a year)

Lyndon B. Johnson Congressional Intern

U.S. House of Representatives

Government Agency; 5001-10,000 employees; Legislative Office industry

19921992 (less than a year)

Volunteer

Dianne Feinstein for Governor

19901990 (less than a year)

Jennifer Neeley's Education

Columbia University - Graduate School of Journalism

MS, Journalism

20032004

Culling my skills from past jobs and taking them to the next level; Experience in TV, radio and print.

Activities and Societies: Society of Professional Journalists, NAB, RTNDA, National Association of Hispanic Journalists.

American Conservatory Theater

STC, Acting, Singing, Performance

19991999

Instructed by Christopher Herold and Bruce Williams. Former STC trainees include Teri Hatcher, Camryn Manheim, Don Johnson, Jennifer Grey, and Omar Metwally.

University of California, Berkeley

BA, English

19931997

Activities and Societies: Participant in the Education Abroad Program (EAP) in Lund, Sweden; LBJ Congressional Intern in the Summer of 1992: Wrote about experiences for the Fresno Bee newspaper; National Champion Debater; Undergraduate Research Assistant Program (URAP): The Beats of San Francisco; Contributing Editor, Berkeley Undergraduate Journal.

Lunds universitet

EAP, English

19951996

Part of University of California at Berkeley Education Abroad Program (EAP) [exchange student]. Traveled throughout the Nordic region and to St. Petersburg.

Activities and Societies: Nation, Radio

Jennifer Neeley's Additional Information

Websites:
Interests:

Hobbies include: Acting, singing, dancing, beading/wire work, surfing and generally being a ham. Lifetime goals include learning to fly.

Groups and Associations:

Columbia University Alumni Association, Cal Berkeley Alumni Association, American Association of University Women, Northern California Peace Corps Association, National Peace Corps Association, University of California Education Abroad Program alum (Lund, Sweden), The Undergraduate Research Apprentice Program (URAP) alum ("The Beat Generation," Prof. Ron Loewinsohn), Lyndon B. Johnson Congressional Internship Program alum (Rep. Richard Lehman; Summer 1993), Theatre Bay Area, PRX (Public Radio Exchange), AIR (Association Of Independents In Radio), American Women in Radio and Television (AWRT), American Society of Journalists and Authors (ASJA), Radio & Television News Directors Association (RTNDA), National Association of Broadcasters (NAB), California Chicano News Media Association, National Association of Hispanic Journalists, Hispanic Business, World Affairs Council of Northern California, Social Media Club

Honors and Awards:

Two Emmy nominations (1st for on-air, 2nd for online); Peace Corps volunteer ESL teacher in Turkmenistan (T7) 1998-99; AmeriCorps volunteer in it's inaugural year (1994) serving at California CASA (http://www.californiacasa.org/); LBJ Congressional Intern, 1992.

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