Legal Assistant at Macy's
Cincinnati Area
Legal Assistant at Macy's
Cincinnati Area
FDCPA, state collection laws, litigation, training, Reg Z
(Legal Services industry)
September 2008 — Present (1 year 4 months)
I edit shopper reports, sent directly to clients, for accuracy, grammar and content. Clients include restaurants, banks and retail companies throughout the United States.
(Public Company; 10,001 or more employees; M; Retail industry)
March 2004 — Present (5 years 10 months)
I am a legal assistant in the Credit area of Macy's, Inc. I assist with litigation, customer disputes that are escalated, legal research, marketing reviews, and contracts.
Prior to my position in the Legal department, I worked as a Training Supervisor in Credit Customer Service, where I created training memos, ran department meetings and trained new associates. I was also responsible for Customer Service Week.
(Privately Held; 10,001 or more employees; Insurance industry)
April 2000 — July 2001 (1 year 4 months)
I investigated auto claims including bodily injury claims, and settled with our insureds as well as those harmed by our insureds. While at State Farm, I was a member of Toastmasters.
(Public Company; 10,001 or more employees; Restaurants industry)
June 1997 — April 2000 (2 years 11 months)
I started as a server when a new store opened in Columbus. I was a trainer at two other store openings. I also assisted with morning paperwork.
(Entertainment industry)
July 1997 — May 1998 (11 months)
I was a member of a 4-man touring group which performed plays for children throughout the state of Ohio. We also performed in plays at the theatre itself.
BA , Political Science, Communications, Psychology, Theatre , 1993 — 1997
*I went to Nationals for the Forensics team my Junior year in two categories.
*I joined our choir in a tour to England, Scotland and Wales. I was also a member of the elite chorale group one year, as well as the lyrical theatre organization.
*I graduate Cum Laude with a g.p.a. of 3.5. I received a BA in Political Science and Communications, with a minor in Psychology and Theatre. I spent one semester at American University for political science, where I also interned at the Children's Rights Counsel.
Collection laws, quality customer service, fashion, reading good books, chick flicks, coaching cheerleading, music, community theatre, education, football (Go Browns!), researching my family tree
Lakota Stallions (Boardmember and Cheerleading co-coordinator)
Monthly VIP winner-Macy's