
Agile Project Management, Quality Assurance, Product Management
San Francisco Bay Area

Agile Project Management, Quality Assurance, Product Management
San Francisco Bay Area
I love hats. Maybe it’s because I’ve worn many hats throughout my career, from very technical roles to management and team lead positions. I’m passionate about bringing product vision into reality by tapping into the knowledge and experience I’ve had in all of my various roles in order to help teams succeed in whatever capacity is needed at the moment.
My experience spans project management, product planning and design, development, testing, release and ongoing customer service. I have repeated achievements in guiding geographically dispersed teams, as well as the ability to build synergy between business and technical teams in order to achieve strategic objectives.
I recently received my ScrumMaster certification and am eager to join an agile team and help deliver business value with high quality and productivity. I am flexible, hard-working, have a team oriented attitude and am excited about solving problems and creating great products for customers.
Project Management, Scrum, Agile Development Methodologies, Product Management, Product Development, Product Design, Quality Assurance, Functional Testing, Automated Testing, Customer Service, HTML, XML, JavaScript, CSS, SQL, ColdFusion, Linux, bash scripts
(Computer Software industry)
May 2008 — Present (1 year 3 months)
I am a certified ScrumMaster and experienced project manager. I'm looking for an opportunity to join an agile team and fill the "sheep dog" role, protecting the team from distractions and impediments, while doing whatever I can to help the team succeed.
(Public Company; 10,001 or more employees; Insurance industry)
April 2002 — May 2008 (6 years 2 months)
Simply Unum Test Lead (2006-2008)
Assisted in delivering Simply Unum, a web-based enterprise service-oriented platform to integrate all aspects of Unum products, from initial quoting through enrollment, billing and claims processing. The initiative is projected to produce $400 million in revenue by 2010. As Test Lead for Enrollment track, planned and managed testing for a web-based enrollment system and defined integrated testing strategies. Mentored and led geographically dispersed team of 8. Analyzed, documented and ensured resolution of defects.
Benefits Administration Services Team (2002-2006)
Responsible for overall product lifecycle management of enhancements to two web-based enrollment and benefits administration systems. Led cross-functional teams in the design, development, testing and implementation of new functionality to meet evolving business needs. Managed West Region client services team, QA team and a Technical Writer.
(Privately Held; 51-200 employees; Internet industry)
August 2001 — April 2002 (9 months)
Partnered with sales, product strategy and client services teams to define, prioritize and ensure alignment of new functionality for whereiwork.com with corporate goals. Managed team of 7, including an Application Architect, Business Analysts, User Interface Designers and a Technical Writer.
> Drove the capture of business, functional and user interface requirements for 2 major releases within 9 months.
> Managed the development of internal web site to communicate new release information to all team members, including status, functional specifications and user interface mock-ups.
(Public Company; 10,001 or more employees; MMC; Insurance industry)
March 1993 — July 2001 (8 years 5 months)
Marsh Risk Technologies - whereiwork.com (1999-2001)
Played a key role in the creation of whereiwork.com, an online employee benefits enrollment and communications system. Participated in the definition of requirements, user interface design and functionality. Built prototype system for use as a sales tool to demonstrate functionality to clients prior to product release. Managed a team of up to 10, including a Systems Architect, Business Analysts, Developers, QA Analysts, User Interface Designers and a Technical Writer.
Sedgwick Noble Lowndes (1993-1999)
(acquired by Marsh in 1998)
Led team of up to 7 operations staff in supporting 60 person employee benefits consulting department. Responsible for day to day client service and for two accounts. Concurrently, designed, developed and supported key applications and infrastructure for users within the department.
MBA , Finance , 1986 — 1988
BA , Economics , 1982 — 1986