Jenna Papakalos

Current

Fragrance Consultant at LMS Fragrances
Co-Founder at Socialnetnet
President at JRMP Enterprises, Inc.

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Past

VP of Marketing at Central Florida Chapter ASTD
Product Manager at Learn.com
Instructional Technologist at First Data

Project Manager / Technical Writer at PBS&J
Manager of Instructional Design at Concentric Enterprises, Inc.
Instructional Designer at American Express

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3 more...

Education

University of Phoenix
University of Phoenix

Recommended

22 people have recommended Jenna

Connections

500+ connections

Industry

Computer Software

Jenna Papakalos’s Summary

I'm a geek with a mission, to help businesses and individuals learn how to use technology!

Web 2.0, LMS, LCMS, social networking, SDLC, PRD, MRD, BRD, development, programming, UAT...what does all this mean? More importantly, what does it mean to you or your business?

In a nutshell, that's what my company does. We help you figure out the technology you need and how to make it work for your business.

It's great to do what you love the most! "Get under the hood" of business needs, "play" with technology and then train others how to use it to their benefit.

Jenna Papakalos’s Specialties:

Product Management, Product Marketing, Project Management, Social Networking, Social Learning, Recruiting using Social Networking, Job Seeking using Social Networking, Business Development using Social Networking, Learning and Performance Strategies, Learning Technologies, Talent Management, Performance Management, Adult Learning, E-Learning, Instructional Systems Design, Facilitation, Business Management, Software Development Life Cycle Process and Improvements, Beta and UAT Testing.

Jenna Papakalos’s Experience

Fragrance Consultant

LMS Fragrances

(Privately Held; Luxury Goods & Jewelry industry)

December 2009 — Present (1 month)

As an LMS Consultant, my commitment is to represent a brand that is based on the highest ethical values and impeccable integrity. My goal is to create a business and team that is known for its standards of conduct and is treasured by all its Customers, Independent Consultants and anyone else who comes in contact with LMS Fragrances.
Co-Founder

Socialnetnet

(Privately Held; Internet industry)

May 2009 — Present (8 months)

Socialnetnet.com is the ultimate resource for you to learn how to use the various online social networks. The site is completely driven by its members. While groups, discussions and events have been created, you are invited to create your own and participate to your heart's content in the ones that currently exist.

Socialnetnet.com provides a forum for learning how to navigate the Web 2.0 world. We encourage you to interact and engage members to seek out the information you need to be successful.

The best part is membership to this site is absolutely FREE! With resources, groups, discussions and the other items available to you, Socialnetnet.com is a great way to learn how to use online social networking for your purposes. In addition to the free resources, you will find events and other helpful items like online classes that will be available for purchase in the near future.
President

JRMP Enterprises, Inc.

(Privately Held; E-Learning industry)

November 2007 — Present (2 years 2 months)

JRMP Enterprises, Inc. provides companies with strategic solutions that fit their business to optimize performance across the board. Our mission is simply this; to solve the puzzle together. We work with your organization to establish a true partnership from the needs analysis to evaluating the results of the customized solution designed specifically for you. In conjunction with our team and partners, we provide world class service for your learning organization. We specialize in learning, performance management and social media (Web 2.0) strategies.
VP of Marketing

Central Florida Chapter ASTD

(Education Management industry)

April 2007 — December 2008 (1 year 9 months)

The VP of Marketing for the Central Florida Chapter of ASTD is responsible for marketing initiatives for the chapter.

- Establishing partnerships with local professional, educational or business entities
- Overall marketing plan for the chapter
- Directing marketing committee members in achieving goals set for chapter marketing, also soliciting for volunteer committee members
- Increase chapter membership and attendance to local events via marketing initiatives
- Business development for the chapter as a whole
Product Manager

Learn.com

(Privately Held; 51-200 employees; Computer Software industry)

June 2005 — November 2007 (2 years 6 months)

• Established guidelines for product improvement initiatives such as win / loss analysis, distinctive competence and market / product gap definition
• Proactively researched industry standards, competition, compliance, market, technology, client requirements, identifying key areas and ideas to be developed into future product and roadmaps
• Workied with executive management, develop and execute positioning, product planning and strategies
• Worked closely with Product Development, marketing, professional services, and technical support to resolve issues that will affect success of the assigned product offerings and schedules
• Served as a Subject Matter Expert (SME) for and assisting in the execution of website, training, collateral, sales tools, white papers, pre-release documents and news releases
• Responsible for program and project management of all tasks related to program or product life cycle, and release management, ensuring timely completion
Instructional Technologist

First Data

(Public Company; 10,001 or more employees; FDC; Computer Software industry)

2002 — 2005 (3 years )

• Responsible for establishing guidelines for measuring results (including ROI) and impact of training on business operations for sales
• Responsible for implementing online resources for the Merchant segment sales force
• Responsible for series of product certifications for the company’s largest bank partner; included blended learning using a combination of online courses, facilitator led courses, and self paced materials
• Established synchronous online training guidelines for using the online collaboration tool, WebEx; established procedures and taught internal personnel how to use the tool
•• Member of the project team for the initial redesign of the Learning Website, currently responsible for the maintenance of the Merchant business segment’s content
Project Manager / Technical Writer

PBS&J

(Privately Held; 1001-5000 employees; Civil Engineering industry)

August 2001 — August 2002 (1 year 1 month)

• Responsible for gathering information from internal clients and developing requirements documentation for technical project and web-based applications
• Assign design teams and manage the development of applications to ensure that project deadlines are adhered to
• Responsible for prioritizing and managing several technical projects simultaneously
• Fully document the requirements, database structure, design modeling and flow charting of all application development
• Analyze business processes and translate into technical requirements for application development projects
Manager of Instructional Design

Concentric Enterprises, Inc.

(Public Company; 1-10 employees; Computer Software industry)

June 2000 — August 2001 (1 year 3 months)

• Developed online help and documentation using RoboHelp for several clients
• Developed user documentation for call center software specific to installation, application setup, and application maintenance
• Developed technical training curriculum and responsible for training delivery for several clients such as Bank of America
• Developed quality assurance process for system testing and technical documentation review for several clients
• Overseeing technical installation projects for clients such as Air Jamaica Vacations and TeeBone Golf
Instructional Designer

American Express

(Public Company; 10,001 or more employees; AMEX; Financial Services industry)

April 1997 — June 2000 (3 years 3 months)

• Responsible for design, development, and maintenance of Customer Service online reference intranet using Knowledge Builder and light HTML coding
• Employing excellent analytical and problem-solving skills to find gaps in existing technical training trends and resolve the issues
• Responsible for curriculum design, user documentation, service manuals and operational manuals for three departments
• Recipient of several recognition awards for consistently excelling above job expectations at American Express

Jenna Papakalos’s Education

University of Phoenix

MAOM , Organizational Management , 2001 — 2003
University of Phoenix

Bachelor of Science , Business Information Systems , 1999 — 2001

Additional Information

Jenna Papakalos’s Interests:

New and emerging technologies, social networking, social media marketing, Web 2.0, talent management, performance management, ROI, product management and marketing principles

Jenna Papakalos’s Groups:

Tampa Bay Product Development & Management Association (PMA)
Pragmatic Marketing Alumni
Project Management Institute
American Society for Training & Development (ASTD), Executive Board Member as VP of Marketing and Communications
Manchester’s Who’s Who Executive and Professional Registry
Masie Center’s eLearning Consortium
Corporate Exchange Board, Learning Roundtable, Well Dressed Professionals, Share several LinkedIn Groups, HR Net Group, PMI Info Systems SIG, FastTrack 100

Blue: The DallasBlue Business Network (25,000+ members)
Executive Suite
Women 2.0
Pragmatic Marketing Alumni
Linked:HR (#1 Human Resources Group)
Link to New York
Virtual Networker Society
Friends Of Florida
The-Green-Group.com
Success Through Balance
Friends of Greece
HR Net Group
International Entrepreneur Club
ASTD National
(E-)learning network
First Data Networking
IT MOBILE WORKING, working anytime anyplace
American Express Network
Networking Orlando
ASTD Chapter Leaders Group
Innovative Learning
Greater Orlando Organization Development (GOOD) Network
The eLearning Guild
Learning 2.0
Central FL ASTD
Focus International
Focus on Business
Chief Learning Officer magazine
Florida Conference for Women
Focus on Inspiration - Premier Women's Organization - Charter/Founding Members for Longwood Chapter
Orlando Small Business Network
JobAngels
Disney Entrepreneur Center
LinkUp: The National Networking Group
Twitter Twittegy
CorpU - Corporate University Xchange
Socialnetnet - Gather here!
White House
LinkedUp Orlando
LMS Fragrances Consultant