Jeff Herman

Current

Principal at Jeff Herman Consulting

Past

Senior Director, User Experience Design at eBay
Designer at Yahoo!
Designer at JavaSoft

Designer / Researcher at MIT Media Lab
Designer at Apple, Inc.

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Education

Massachusetts Institute of Technology
The University of Texas at Austin

Recommended

7 people have recommended Jeff

Connections

500+ connections

Industry

Internet

Jeff Herman’s Summary

My design firm, Jeff Herman Consulting, includes a team of experts focusing on:
+ Interaction design.
+ Visual design.
+ Customer research.
+ Design management.

We currently have clients in Silicon Valley, Seattle, and London to whom we provide the following services:
+ Innovation and concept development for the design of web sites and mobile phone applications.
+ Product evaluations to inform strategic questions and direction.
+ Advising on how to start a new design group, build the group over time, and ensure it will contribute to the success of the company and its customers.

I have over 20 years of experience as a designer at Apple, Yahoo!, the MIT Media Lab, and eBay.

Jeff Herman’s Specialties:

+ Building, leading, and managing design teams.
+ User experience design for large-scale consumer websites.
+ User experience research.

Jeff Herman’s Experience

Principal

Jeff Herman Consulting

(Internet industry)

2008 — Present (less than a year)

Focusing on:
+ Leveraging design thinking and design solutions to improve the customer experience and business results.
+ Advising on building and leading design organizations over time.
Senior Director, User Experience Design

eBay

(Public Company; 10,001 or more employees; ebay; Internet industry)

2001 — 2008 (7 years)

I led a group of 70 designers and content strategists who were responsible for the design of eBay sites around the world.
Designer

Yahoo!

(Public Company; YHOO; Internet industry)

2000 — 2001 (1 year)
Designer

JavaSoft

(Computer Software industry)

1997 — 1999 (2 years)
Designer / Researcher

MIT Media Lab

(Educational Institution; 201-500 employees; Research industry)

1993 — 1995 (2 years)
Designer

Apple, Inc.

(Public Company; 10,001 or more employees; AAPL; Computer Software industry)

1986 — 1992 (6 years)

Jeff Herman’s Education

Massachusetts Institute of Technology

Master of Science, Media Arts and Sciences (The Media Lab), 1993 — 1995
The University of Texas at Austin

Bachelor Degree, Business Administration, 1983 — 1987