Jeff Gartner

Current

• Senior Technology Manager, CTO Office at Avaya

Past

• Vice President, Development & Technology Strategy at Baker & Taylor, Inc.
• Senior Director, Technology Services Strategy at Computer Associates
• Vice President, Emerging eBusiness Solutions Strategy at Computer Associates

• Senior Technology Manager at IBM corporation
• Advisory Software Engineer at IBM
• Staff Software Engineer at IBM

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Recommended

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240 connections

Industry

Computer Software

Jeff Gartner’s Summary

Jeff Gartner is a senior technology manager and visionary having spent more than 25 years in the industry. His experiences have included building the world's first smartphone, the first online mall as well as the first B2B eMarketplace. Jeff's experiences include semiconductor test methodologies, email system architectures and several eBusiness related areas. His vision and creativity in prototyping early practical uses of internet technology, was a driver to the formation of IBM's internet initiatives. He also was a ground-floor contributor to the overall emergence of eCommerce and developed the first product/service ever delivered by IBM's "turnaround" Internet Division.

Jeff is a seasoned manager of people and has built large, loyal and highly productive cross-disciplined teams. He has managed numerous full life cycle products and services and consistently delivers on-time and on-budget. He is currently in the CTO's office of Avaya developing their strategy for unified communications and emerging technologies.

Before joining Avaya, Jeff was Vice President of Development and Technology Strategy at Baker & Taylor, the nation's largest distributor of books and entertainment media where he was the acting CTO and developed their ecommerce and content management strategies.

At Computer Associates (now CA), Jeff had been Vice President of the newly formed, Emerging eBusiness Solutions Strategy division, that helped refocus CA's product direction to be solutions focused.

Before joining CA, Jeff held various management positions at IBM; most recently as Senior Development Manager of divisions that built scalable versions of the Websphere Commerce product. He was also responsible for developing a B2B eMarketplace service for wholesalers to trade with distributors. As an advisory engineer at IBM, Jeff was the lead architect for early mobile computing projects as well as for developing test methodologies and software for testing and debug of semiconductors.

Jeff Gartner’s Specialties:

Leading edge technology assessments, unified communications, eBusiness strategy, people management, project management, budgeting, vendor management, eCommerce, architecture, software development.

Jeff Gartner’s Experience

• Senior Technology Manager, CTO Office

  Avaya

  (Public Company; 10,001 or more employees; AV; Telecommunications industry)

  April 2006 — Present (3 years 4 months)

  Within the Office of the CTO, I am developing the technology strategy for Avaya with IBM and other large and innovative companies, with a lean towards Unified Communications. Evaluating emerging technologies for use within existing Avaya products as well as new ones. Developing a strategy of Avaya's Innovation program to help capture, nurture and evaluate new ideas for investment. Working with product teams in each business unit to build their program.

• Vice President, Development & Technology Strategy

  Baker & Taylor, Inc.

  (Privately Held; 1001-5000 employees; Internet industry)

  February 2005 — May 2005 (4 months)

  ☼ Developed architecture & strategy to replace 7 existing in-house eCommerce environments into a single high-performance platform with enhanced functionality. Initial cost savings identified exceeded $1m and te TCO will be reduced by 4x.
  ☼ Built internal core competencies in selected J2EE and UNIX architectures.
  ☼ Identified and integrated a new payment interface to integrate with internal ERP package to reduce transactional fees by 2% resulting in $600k annual savings
  ☼ Evaluated several off-shore strategies for the purpose of assisting with the implementation of the new eCommerce systems.
  ☼ Researched and identified an ISV Product Information Package to replace an in-house system for managing the product catalog. Costs savings identified using this approach will result in $1m in resource and $500k in development.

• Senior Director, Technology Services Strategy

  Computer Associates

  (Public Company; 10,001 or more employees; CA; Computer Software industry)

  April 2004 — October 2004 (7 months)

  ☼ Built technology solutions and education programs to grow revenue by 150% over FY04
  ☼ Developed channels for services and education leads using Direct Sales, Telesales, Customer Advocacy, Technology Services and Services Partners.
  ☼ Built a team to work with Direct Sales and directly with prospects to identify scope and bid on services opportunities.
  ☼ Achieved $5m of $17.6m quota in first 6 months and grew the pipeline in excess of $12m.

• Vice President, Emerging eBusiness Solutions Strategy

  Computer Associates

  (Public Company; 10,001 or more employees; CA; Computer Software industry)

  January 2001 — March 2004 (3 years 3 months)

  ☼ Built an organization consisting of consultants to provide CA with a solution strategy for emerging technologies, industry verticals, platforms and applications.
  ☼ Developed CA Wireless, Linux and Web Services positioning and initiatives.
  ☼ Presented CA emerging technology strategy to industry analysts. CA Wireless achieved top position in the Gartner Magic Quadrant within 6 months.
  ☼ Analyzed trends across 9 verticals and developed solution sales strategy resulting in a pipeline increase of 20% month-over-month.
  ☼ Created solution strategy of Oracle database, Oracle applications, Microsoft Exchange and Peoplesoft ERP. Grew average sale to support these applications by 10x.
  ☼ Developed regional partnerships with Oracle, Microsoft, Network Appliance and several other vendors, to co-operatively drive business.

• Senior Technology Manager

  IBM corporation

  (Public Company; 10,001 or more employees; IBM; Computer Software industry)

  February 1996 — December 2000 (4 years 11 months)

  ☼ Developed the IBM Websphere Commerce Suite ISV Program
  ☼ Developed an integration platform for linking ecommerce sites with ERP, procurement and other backend systems.
  ☼ Developed product strategy and managed the development for Websphere Commerce Suite Service Provider Edition
  ☼ Developed product strategy and managed the development for the Net.Commerce Transaction Server
  ☼ Chief Technology Officer for the World Distributor B2B Marketplace Service

• Advisory Software Engineer

  IBM

  (Public Company; 10,001 or more employees; IBM; Computer Software industry)

  April 1993 — January 1996 (2 years 10 months)

  ☼ Developed and ran a technology lab for the purpose of demonstrating and evangelizing the emerging internet technologies to other areas within IBM.
  ☼ Prototyped a variety of functions using Java applets, search technologies, crawlers and custom concepts to exhibit the power of the internet to the executive team.
  ☼ Designed and implemented an object oriented messaging system using C++ on a Unix platform.
  ☼ Created a single email inbox service based on MIME objects that interacted with interact and X.400 gateways as well as VIM, MAPI, AOL, Prodigy and Compuserve messaging services.
  ☼ Part of a development team that designed and implemented a distributed system to move C++ objects between processes across multiple UNIX systems.
  ☼ Aided in the design and implementation of the e-mail component of the Bell South cellular Simon SmartPhone using Lotus cc:Mail Import/Export.

• Staff Software Engineer

  IBM

  (Public Company; 10,001 or more employees; IBM; Computer Software industry)

  May 1982 — March 1993 (10 years 11 months)

  ☼ Designed and implemented an automated semiconductor chip test program generator in C.
  ☼ Developed state-of-the-art test methodologies such as Weighted Random Pattern Generation to achieve maximum test coverage of mainframe VLSI chips.
  ☼ Designed and implemented complex algorithms to automate the generation of test patterns for exercising Random Access Memories.
  ☼ Provided early feedback to chip designers on the integrity of their Random Access Memory designs.
  ☼ Subjected circuit prototypes to an array of design verification techniques.
  ☼ Analyzed defective chips from customer computers
  ☼ Developed new tests to identify these failure mechanisms.
  ☼ Published numerous whitepapers in the IBM Journal of Technical Research on various semiconductor testing techniques. Presented much of this reasearch at IEEE and international test conferences.

Additional Information

Jeff Gartner’s Honors:

Awards:
☼ IBM Blue Ribbon award for technical excellence
☼ Multiple-time recipient of IBM Equity Award

Publications:
☼ "An Intelligent SW System for a Next Generation Memory Tester,", IEEE VLSI Test Workshop, 4/88.
☼ "An Expert Test Program Gen. System for Per-Pin Testers,", 1988 Int'l Test Conf.
☼ "A Comprehensive Approach for AC Testing of VLSI Devices,", IEEE VLSI Test Workshop, 4/88.
☼ "Weighted Random Test Program Gen. for a Per-Pin Tester,", 1990 Int'l Test Conf.
☼ "A Comprehensive Meth. and System for AC Timing Measurements of Every Input/Output Pin Contained on a Logic Chip," IBM Tech. Disclosure Bulletin, 2/92
☼ "AC Testing of Memories Embedded in LSSD Logic Using Algorithmic Pattern Gen. (APG) at the Tester," IBM Tech. Disclosure Bulletin, 2/92.
☼ "Maximizing the Number of Zero Slack Paths that are Delay Tested," IBM Technical Disclosure Bulletin, 4/92.
☼ "Improved Method for Weighted Random Patterns Weight Gen.,” IBM Tech. Disclosure Bulletin, 5/92.