Jefferson Kim

Hotel Asset Manager | Executive Vice President

Location: Orange County, California Area
Industry: Hospitality

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Jefferson Kim's Overview

Current

Executive Vice President at Howard Johnson Hotel and Conference Center
Executive Vice President at Days Inn, Buena Park
Owner at ATM Management

Past

General Manager at Comfort Inn Maingate
Assistant Manager at Red Roof Inn, Buena Park
First Lieutenant | Communications Officer at United States Air Force

Education

University of Washington
Shorewood

Connections

500+ connections

Websites

Personal Website

Hotel Portfolio: $8.6 Million/Year | 420 Rooms | 100 Employees

Proven success in profitably owning, operating, and purchasing hotels including all aspects of operations, legal, finance, management, marketing, housekeeping, human resources, engineering, and information technology.

Specialties: Leveraging technology and metrics to increase productivity and efficiency.

Executive Vice President

Howard Johnson Hotel and Conference Center

Privately Held; 51-200 employees; Hospitality industry

March 2010 – Present (3 years 3 months) 222 West Houston Avenue, Fullerton, California 92832

HoJoMaingate.com | 289 Rooms | 80 Employees

MAJOR ACCOMPLISHMENTS
- Increased hotel room revenue by 24% in year-over-year 2012 versus 2010
- Streamlined the Housekeeping scheduling and room assignments using metrics resulting in 14% manpower reduction per room (Est. $62,000/Year Savings)
- Purchased hotel note from bank, foreclosed on property, and led transition of hotel
- Negotiated cell tower lease buyout resulting in over a $600,000 lump sum payout
- Oversaw the transition from Anaheim Park Hotel to Howard Johnson Hotel and Conference Center
- Developed from scratch, created procedures, and trained regional Accounting, Human Resources, and Information Technology departments
- Obtained a Conditional Use Permit for a hotel Nightclub from the City of Fullerton
- Founded and devleoped all aspects of the hotel Nightclub (created hdwylounge.com, installed sound system, lighting, alcohol menus, etc.). Currently closed pending permits allowing for expansion.

MINOR ACCOMPLISHMENTS
- Processed payroll in-house for 80-100 employees saving outsourcing costs
- Saved $83,112.09 in property taxes through auditing the Orange County Sanitation District
- Reduced phone bill from $2,500/month to $700/month
- Created and maintained the hotel website, HoJoMaingate.com, via WordPress
- Implemented streamlined ticket system utilizing Google Apps, and IT infrastructure, for Housekeeping complaints and Maintenance Work Orders
- Produced and uploaded hi-definition video and photo hotel tours
- Installed Wi-Fi to the entire hotel
- Developed 4-hour Sexual Harassment Training Curriculum
- Designed business cards and rack cards
- Designed an interactive photo booth that uploads photos to the hotel's Facebook page
- Managed Google Adwords Campaign for Conference Center

Executive Vice President

Days Inn, Buena Park

October 2008 – Present (4 years 8 months) 7121 Beach Boulevard, Buena Park, California 90620

DaysInnKnotts.com | 131 Rooms | 20 Employees

MAJOR ACCOMPLISHMENTS
- Implemented hotel franchise change from "Red Roof Inn" to "Days Inn"

MINOR ACCOMPLISHMENTS
- Reduced phone bill from $700/month to $250/month
- Integrated Google technology to increase productivity at the front desk (email, collaborative wiki, and electronic Guest Service Log)
- Coordinated a $45,000 renovation project for existing elevators
- Developed an in-house, professional IP-Phone PBX using open source software for under $500
- Tripled the bandwidth of the hotel's complimentary wireless Internet
- Implemented an open source, computer based payroll system via TimeTrex
- Coordinated and designed a discount card for guests with 9 local restaurants
- Graphically designed business cards and rack cards

Owner

ATM Management

September 2010 – Present (2 years 9 months)

Manage and operate ATMs in and around Orange County.

General Manager

Comfort Inn Maingate

September 2007 – October 2008 (1 year 2 months) 2171 South Harbor Boulevard, Anaheim, California, 92802

$2.3 Million/Year | 108 Rooms | 30 Employees

MAJOR ACCOMPLISHMENTS
- Coordinated the $12.6 Million sale of hotel on October 10, 2008 including creation of a purchase agreement.
- Coordinated a $300,000 furniture room renovation project
- Brought the hotel from #46/100 on September 1, 2007 on the TripAdvisor Popularity Index to #17/101 in September 2008.
- Removed a $700/month charge by personally maintaining website hosting and SEO adding a General Manager's Blog, e-mail newsgroups, and YouTube video tours

MINOR ACCOMPLISHMENTS
- Implemented the latest Web 2.0 technologies to streamline operations, including in-house wikis & live collaborative documents for house keeping work orders
- Increased Franchise inspection scores for cleanliness of the hotel from 84.5% August 22, 2007 to 94.4% July 30, 2008
- Discovered and recovered over $20,000 in embezzled funds from previous staff
- Maintained www.ComfortInnMaingate.com
- Implemented a "Paperless Office" using a digital scanner

Assistant Manager

Red Roof Inn, Buena Park

Privately Held; 11-50 employees; Hospitality industry

July 2007 – September 2007 (3 months)

First Lieutenant | Communications Officer

United States Air Force

Government Agency; 10,001+ employees; Defense & Space industry

July 2005 – July 2007 (2 years 1 month) Ramstein Air Base, Germany

MAJOR ACCOMPLISHMENTS
- Engineered web-based virtual management tool for cellular service by integrating Microsoft Sharepoint, Access, & Excel for $1.5 million/year in wireless bills
- Analyzed 1.9 million call records for $132 million lawsuit against the Air Force saving over $80,000 in outsourcing fees
- Led 150 Airmen in an Air Evacuation during Hurricane Katrina from Biloxi, MS, to Sheppard AFB, TX.

Volunteer Experience
- Appointed Committee Member
  
  City of Placentia Veterans Advisory Committee
  - Politics
  September 2011 – present (1 year 9 months)
  
  - Serves in an advisory capacity to the City Council on veterans’ affairs matters within the community.
  - Considers veterans’ matters submitted by the City Council, staff or public and recommends courses of action where appropriate.
  - Matters considered by the committee’s scope include all activities within the purview of the City Council relating to the Veterans Day Program and activities.
- Appointed Committee Member
  
  City of Fullerton Downtown Core & Corridors Specific Plan Advisory Committee
  - Politics
  May 2013 – present (1 month)
  
  The “Advisory Committee” is responsible for reviewing information, providing feedback on topics, recommending priorities, soliciting the participation of the community at large and working to represent specific interests of the community.
Volunteer Interests
- Organizations I support:
  - Mars Hill Church

First Lieutenant | Communications Officer

United States Air Force
- Expeditionary Comm Officer Training (PDS Code O1G, 208 Hours)
- BDE-Air and Space Basic Course
General Manager

Comfort Inn Maingate
- Total Lodging by Choice
Independent Coursework
- Escrow (DRE Approval #1679-97)
- Legal Aspects of Real Estate (DRE Approval #3192-10)
- Property Management (DRE Approval #1690-97)
- Real Estate Appraisal (DRE Approval #2383-06)
- Real Estate Economics (DRE Approval #3228-10)
- Real Estate Finance (DRE Approval #2342-05)
- Real Estate Practice (DRE Approval #2213-05)
- Real Estate Principles (DRE Approval #2072-04)

Air Force Decorations, Medals, Badges, Citations and Campaign Ribbons Awarded or Authorized

United States Air Force
- July 2007
AF Outstanding Unit Award, National Defense Service Medal, Global War on Terrorism Service Medal, Humanitarian Service Medal, AF Training Ribbon

University of Washington

B.A., International Studies

2001 – 2005

3.6 GPA

Activities and Societies: United States Air Force Reserve Officer Training Corps, Pi Kappa Phi Fraternity, UW Jazz Choir, UW Choral Choir, UW Concert Band