
Salesforce.com Technology Architect & Certified Developer
Sarasota, Florida Area

Salesforce.com Technology Architect & Certified Developer
Sarasota, Florida Area
An award-winning technologist with an extensive background in business development, technology management, software development, global outsourcing and innovation management. I possess a strong business and technology background with 15+ years of experience with SAP R/3, Salesforce.com, application architecture, business process re-engineering, .NET, C#, Java, Apex, Visualforce, Flex, BlazeDS, ColdFusion, AJAX, SQL Server, JavaScript, J2EE, ASP.NET, BizTalk, Visual Basic .NET, Hibernate, Tomcat, Java Servlets, JSP, MySQL, SQL Server, Subversion, Velocity, JBoss.
Certified Salesforce.com Developer
See my blog at http://blog.jeffdouglas.com for more information.
(Public Company; Market Research industry)
November 2007 — Present (1 year 9 months)
Develop Salesforce.com applications and interfaces with Apex, Visualforce, Flex, ASP.NET/C#, Java, and Javascript. Perform data migrations and BizTalk integrations with other FUSION projects.
(International Trade and Development industry)
February 2005 — Present (4 years 6 months)
• Lead all strategic technology decisions for MediSend Interanational, specializing in supply chain management for the shipping of medical supplies and equipment to third-world countries.
• Architected, designed and headed the insourced and outsourced developed of 7+ internal and customer facing applications (http://www.jeffdouglas.com/custom-applications.html).
• Received 2008 CIO 100 Award for Creating Business Value With Technology Innovation
• Received 2007 CIO 100 Award for Exemplifying Operational and Strategic Excellence in Information Technology
• Received 2006 CIO 100 Award from CIO Magazine for Supply Chain Innovation.
(Privately Held; 1-10 employees; Computer Software industry)
March 2003 — Present (6 years 5 months)
• Co-founder of software development and services company specializing in SAP R/3, .NET, Java, CFMX and Flex data-driven applications.
• Conducted all aspects of the business including new business development; sales and marketing; project management; and design,
development and implementation of applications.
• Provide business and technology consulting for SMEs throughout the US including Florida, Texas and New York.
• Customers include NYU School of Law, Scientific American, Michelob Light Golf Tour, Intech Professionals, etc.
(Privately Held; 11-50 employees; Information Technology and Services industry)
September 2001 — November 2002 (1 year 3 months)
• Co-founder of Cyber Growth Solutions, a franchise development company providing web-based applications for SMEs.
• Responsible for all product development, project management and technical sales aspects of the company.
• Led diverse team of developers and business analysts to architect, develop, test, document, implement and support all company
products and custom applications including Website Mill™ (website content management system), E-Biz Mill™ (e-commerce
application) and Portico™ (intranet/extranet application).
• Assisted in the development of the franchise operation system, supporting resources and internal tools for franchisees.
(Privately Held; 51-200 employees; Information Technology and Services industry)
April 1998 — September 2001 (3 years 6 months)
• As the first employee, instrumental in Backsoft’s growth to over 60 employees in 3 years.
• Responsible for the recruiting and hiring of developers as well as managing a staff of 7+ programmers with various skill sets.
• Provided installation, support and end user training to customers and developers for bTalk and Generation. Taught bTalk and
Generation training classes to developers and partners.
• Served as a pre-sales Sales Engineer conducting software demonstrations during sales calls and at SAP’s Sapphire Conventions.
• Assigned to numerous projects, providing system design and architecture, implementation, testing, and post-production support.
Conducted user meetings, gathered requirements, developed new tools and processes, and trained end users.
• Backsoft customers include Boeing, Volkswagen, Anheuser-Busch, Moen, Aventis, NEC, Ericsson, Hyundai Electronics and more.
(Sole Proprietorship; Myself Only; Information Technology and Services industry)
August 1996 — March 1999 (2 years 8 months)
• Independent company focusing on development, design, maintenance and hosting of websites for small to medium size businesses.
• Produced brochure-ware websites for local banks and organizations, e-commerce sites for manufacturing and retail companies and intranets and extranets for multiple organizations.
• Conducted all aspects of the business including sales activities, billing operations, design and implementation of websites, customer support and ongoing customer relationship management. Acquired by Backsoft Corporation.
(Privately Held; 501-1000 employees; Information Technology and Services industry)
December 1996 — April 1998 (1 year 5 months)
• Created infrastructure and processes for a new department within the organization to develop, implement and maintain websites for individual companies within IIR (http://www.iir.org) enabling them to place conference information online and accept registrations.
• Managed a staff of four developers and graphic artists with control over departmental budget and infrastructure and staffing decisions.
• Performed detailed analyses of application requirements, architecture and functionality for websites for multiple IIR companies in the US, UK, Austria, South Africa, Singapore, Canada, France and Norway.
• Developed multiple web based tools to support the web services including a corporate intranet to support call center integration with the web, a content management system to allow individual companies to contribute conference content to their sites, and an internal project tracking and time reporting system.
(Military industry)
June 1986 — June 1989 (3 years 1 month)
Satellite communications operator stationed with 56th Field Artillery - Pershing (Schwaebish Gmuend, Germany) and THE 101st Airborne Division (Ft Campbell, KY).
Masters , Master of Science in Technology and Innovation Management , 2005 — 2007
BS , International Marketing , 1990 — 1994
University of Tampa MS-TIM Alumni Association, Sarasota County Foster Parent Association
2008 CIO 100 Award by CIO Magazine for Creating Business Value With Technology Innovation for establishishing a Global Education Center to provide technical training and education to students from developing countries on the maintenance and repair of biomedical equipment and healthcare management. See http://www.medisend.org/pr88.html for more information.
2007 CIO 100 Award by CIO Magazine for Exemplifying Operational and Strategic Excellence in Information Technology for processes and applications architected, designed and built for MediSend International. See http://www.jeffdouglas.com/cio-100-award-2007.html for more information.
2006 CIO 100 Award Winner for Innovation by CIO Magazine for the processes, technology and supply chain applications architected and built for MediSend International. See http://www.jeffdouglas.com/cio-100-award.html for more information.