Assistant Store Manager at Apple Retail
Greater Milwaukee Area
- Current
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- Assistant Store Manager at Apple Retail
- Past
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- Store Manger at Starbucks Coffee Company
- Recruiter at P.J. Murphy & Associates
- Associate at Harris McCall & Associates (Sole Proprietorship)
- Education
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- Fairhaven College
- Recommended
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1 person has recommended Jeff - Connections
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52
connections
- Industry
- Retail
- Websites
Jeff Cleveland’s Summary
A highly experienced customer service professional with proven success in a retail environment who has been successful in training and leading a staff to attract new customers while retaining highly satisfied, existing customers and consistently met sales goals by increasing customer satisfaction metrics.
Jeff Cleveland’s Specialties:
New Store Opening, Training
Jeff Cleveland’s Experience
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Assistant Store Manager
Apple Retail
(Public Company; 10,001 or more employees; AAPL; Retail industry)
June 2008 — Present (1 year 2 months)
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Store Manger
Starbucks Coffee Company
(Public Company; 10,001 or more employees; SBUX; Retail industry)
May 2002 — May 2008 (6 years 1 month)
Opened three retail locations which included hiring 15-18 employees per store, training them in a four to five week period, setting up the store and opening on time. Trained two current Store Managers and two current Assistant Store Managers. Became a Classroom Facilitator for the Milwaukee market. Previous performance review mentioned a low 12-month turnover trend of 33% and high employee view survey results - 100% satisfaction, 85% engagement, and 83% manager/job satisfaction.
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Recruiter
P.J. Murphy & Associates
(Privately Held; 1-10 employees; Staffing and Recruiting industry)
October 2003 — September 2004 (1 year)
Assisted the Vice President of Health Care in recruiting candidates for Midwestern hospitals.
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Associate
Harris McCall & Associates (Sole Proprietorship)
(Sole Proprietorship; 1-10 employees; Staffing and Recruiting industry)
October 2001 — October 2003 (2 years 1 month)
Responsibilities split between business development and recruiting with a focus on the information security industry. Acted as a liaison between companies and candidates through the interview and acceptance process including salary and benefits negotiation.
Jeff Cleveland’s Education
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Fairhaven College
BS , Theology , 1985 — 1990
Additional Information
Jeff Cleveland’s Websites:
Jeff Cleveland’s Interests:
Photography, Computers, Cooking, Acoustic Guitar
Jeff Cleveland’s Contact Settings
Interested In:
- job inquiries
- expertise requests
- business deals
- reference requests
- getting back in touch
