
President of Step 1 Management Services, LLC
Greater Pittsburgh Area

President of Step 1 Management Services, LLC
Greater Pittsburgh Area
Jeff Canter is Founder and President of Step 1 Management Services, LLC. A management professional with thirty years of experience, Jeff has worked with management executives in the manufacturing, technology, financial services, hospitality and telecommunications industries. As a result of his experiences working across a wide spectrum of industries and firms of varying sizes, Jeff has developed universal best-practices in the critical management areas of leadership development, talent development, performance management and strategic planning. Jeff applies pragmatic, real-world experience to help clients understand the importance of leadership development and to successfully implement essential training and leadership development programs.
Policy/Procedure Decisions, Market Development, Mentor Professional/Personal Growth, Strategic Leadership/Forecasting, Applied Technology, Service/Customer-Focused, Product Marketing/Development, P&L/Cost Controls, Information Systems
(Privately Held; 1-10 employees; Management Consulting industry)
September 2005 — Present (3 years 11 months)
President and Principal Consultant. Step 1 Management helps companies to grow by reconnecting them with their core competencies and by training and mentoring their new managers for success. If you’re worried because you're spending too much time working IN your business and not enough time working ON your business, call us right now. Step 1 can help you reconnect with your core competencies, improve your critical processes and train your new managers so they can succeed.
(Privately Held; 51-200 employees; Computer Software industry)
2000 — September 2005 (5 years)
Provide leadership for Research & Development, Product Management, ASP Hosted Services, Implementation Services, Subscription Services, Customer Support and Information Systems Management. Serve on Executive Management Team, 401K Investment Committee (Chair) and Information Security Committee (Chair).
(Privately Held; 51-200 employees; Computer Software industry)
1999 — 2000 (1 year)
Led Research & Development, Implementation Services, Customer Support and Information Systems Management. Served on Executive Management Team.
(Privately Held; 51-200 employees; Computer Software industry)
1998 — 1999 (1 year)
Directed Research & Development and Customer Support.
(Privately Held; 1-10 employees; Management Consulting industry)
1993 — 1998 (5 years)
Consulted with financial services clients in areas of customer database design and customer data management processes. Maintained library of customer database models.
(Government Agency; 10,001 or more employees; Military industry)
November 1988 — November 1994 (6 years 1 month)
Petty Officer 2nd Class, assigned to NMCB23, Fort Belvoir, Virginia
(Privately Held; 51-200 employees; Computer Software industry)
1990 — 1993 (3 years)
Supervised corporate customer data systems. Created custom reports. Supported users hardware and software requirements. Monitored network systems and desktop applications.
(Privately Held; 11-50 employees; Restaurants industry)
1984 — 1990 (6 years)
Managed daily restaurant operations.
(Privately Held; 11-50 employees; Food & Beverages industry)
1982 — 1984 (2 years)
Supervised daily food production operations for restaurant and banquet events.
BSBA , Management , 1995 — 1998
1974 — 1977
BNI (Chapter President)