Jeff Chan

A seasoned management consultant and corporate executive, Jeff Chan brings a unique balance of human resources management and strategy consulting experience gained in diverse industries around the globe.

Having recently joined SECOR Group, an international management consultancy based in Canada, Jeff brings a strategic mindset honed over 10 years at McKinsey & Company, in its organization performance practice and then as co-founder of its global Growth Practice. He has served clients in industries including financial services, retail, industrial and high-tech, in the Americas, Europe, Africa, Australia and Asia on issues encompassing human resources and organization performance, growth strategy and business building, and cost-cutting and restructuring.

Prior to McKinsey, Jeff held senior HR positions in Canada and the US, with Amphenol Corporation, formerly a division of AlliedSignal (now Honeywell), American Express, and SHL Systemhouse (now HP). More recently he headed up HR, volunteers, language services, and accreditation as SVP for the Vancouver 2010 Olympics, and was Sr. VP, Human Resources at CMA Holdings (also known as MD Financial) in Ottawa.

Jeff holds an MBA from Western and a BA from Queen’s where his focus was on organizational behaviour.

Jeff has served six years as a Trustee of Queen’s University and Director of the Queen's Alumni Association, and was alumni representative on the Queen's Council on Athletics. He is currently a member of the Executive Committee for the $200M Queen’s Centre project, and the Board's Advancement Committee. He was a Council member of the Toronto Board of Trade, chairman of its Race Relations committee, and a member of its Labour Relations committee. He is also a past President of the Toronto Junior Board of Trade, Governor of Variety Village in Toronto, and Chairman of the Vanier Cup – Canada’s University Football Championship. For fun, he is the photographer for the Queen’s Golden Gaels football team.

Jeff Chan’s Specialties:

Human Resources leadership;
Corporate & growth strategy;
Innovation & growth idea generation;
Performance improvement;
Organization design & change management;
Business planning and new business building; Cost reduction and restructuring;
Executive search;
Executive coaching, Comp strategy, planning, program development;
Benefits/pension design & cost control;
Succession planning & leadership development;
Employee & labour relations;
Startups, M&A, & JVs

Jeff Chan’s Experience

Consulting Partner

SECOR Consulting

(Management Consulting industry)

2009 — Present (less than a year)

SECOR is an international strategic management consulting firm, with major offices in Montreal, New York, Paris and Toronto

For over 30 years SECOR has been helping businesses to succeed– including leading global corporations, subsidiaries of leading multi-nationals, large domestic companies and government agencies. Over this period of time the firm has developed methodologies and insights based on experiences with the most innovative and successful corporations.

SECOR delivers smart, practical business strategies and promotes management practices that create tangible value.

We work to help senior managers with key decisions and implementation challenges that ultimately have a direct impact on their firms’ success. In particular, SECOR helps to identify and evaluate opportunities beyond the scope of current operations, and provides implementation and organizational support during periods of change. Success is achieved through a highly collaborative interaction between senior professionals and client executives.
Photographer

Queen's Golden Gaels Football

(Sports industry)

2001 — Present (8 years )

Over 30,000 sports photos hosted at www.pbase.com/goldengaelsphotos and over 4 million visits.
Principal & Owner

Growth Alchemy Group

(Management Consulting industry)

January 2005 — 2009 (4 years )

Consulting to medium-size and large companies on issues related to growth, innovation, business building, organizational performance, human resources, and cost-restructuring

www.growthalchemy.com
Sr. Vice President, Human Resources

CMA Holdings & MD Financial

(Financial Services industry)

2006 — 2008 (2 years )

CMA Holdings Incorporated (CMAH) is the holding company for the Canadian Medical Association (CMA) that oversees two main groups of companies: MD Financial and the Physician Services Group. The companies in the groups were established in order to add value to the personal and professional lives of Canadian physicians, their families and their employees.
Trustee

Queen's University

(Educational Institution; Non-Profit Organization Management industry)

2002 — 2008 (6 years )
Sr. Vice President, Human Resources

VANOC

(Non-Profit; 501-1000 employees; Sports industry)

2004 — 2004 (less than a year)

Founding head of human resources for the Vancouver 2010 Olympic & Paralympic Winter Games Organizing Committee (VANOC). Also responsible for volunteers, official languages, language services, accreditation, and inclusivity/sustainability.
Sr. Engagement Manager / Associate - CN/TO & FI

McKinsey & Company

(Privately Held; 5001-10,000 employees; Management Consulting industry)

1994 — 2004 (10 years )

Consulting to Fortune 500 companies on issues related to growth, innovation, business building, organizational performance, human resources, and cost-restructuring.

Founding co-leader of the McKinsey global Growth (aka Growth & Innovation aka Business Building) practice.
Chairman & Organizing Committee member

Vanier Cup

(Non-Profit; Sports industry)

1978 — 2000 (22 years )

Chairman of the Vanier Cup Organizing Committee, 1998-2000, responsible for the direction of Canada's University Football Championship. Previously a member of the Canadian College Bowl Board and Vanier Cup Management Committee, 1978-1997
Human Resources

SHL Systemhouse

(Public Company; 1001-5000 employees; SHL; Information Technology and Services industry)

1992 — 1993 (1 year )

Consultant to prospective IT outsourcing clients on all issues related to human resources and labour relations. Contracts signed with oil & gas, telecommunications, consumer products, and notably Canada Post ($1 billion over 10 years).

SHL was subsequently acquired by WorldCom, and then EDS, and now by HP.
Human Resources

American Express

(Public Company; 1001-5000 employees; Financial Services industry)

1988 — 1992 (4 years )

HR direction for all Amex businesses in Canada, including consumer and corporate cards, travelers cheques, corporate & leisure travel, and Amex Bank of Canada. Member of Management Committee.
Human Resources

Amphenol Corporation

(Public Company; 5001-10,000 employees; Electrical/Electronic Manufacturing industry)

1980 — 1988 (8 years )

Director, Worldwide Compensation, Benefits & Employee Relations. Also Director, Worldwide Compensation, Manager - Human Resources for Amphenol Canada, and Director, Personnel & Industrial Relations for Bunker Ramo Canada.

Amphenol was formerly the Amphenol Products division of Bunker Ramo Corporation, then a subsidiary of Allied Corporation (AlliedSignal, Honeywell), then LPL Technologies, then KKR)
President

Toronto Junior Board of Trade

(Non-Profit Organization Management industry)

1981 — 1982 (1 year )
Employee Relations

Imperial Oil

(Public Company; 10,001 or more employees; Oil & Energy industry)

1975 — 1980 (5 years )

Employee Relations and Compensation advice for Western Canada in Edmonton and for Ontario Marketing in Toronto

Jeff Chan’s Education

Queen's University

B.A. , Organizational Behaviour , 1965 — 1996

Activities and Societies:

Arts' 74,
Queen's Bands - Manager,
Campus Activities Commission,
Donald Gordon House Residence,
Queen's Football Club / Photographer,
Board of Trustees,
Alumni Association Board,
University Council on Athletics,
Donald Gordon Centre - Frequent Guest Program,
The University of Western Ontario - Richard Ivey School of Business

MBA , 1973 — 1975

Activities and Societies:

MBA'75
Nepean High School, Ottawa

1966 — 1970
D. Roy Kennedy Public School - Ottawa

1959 — 1966
Hilson Public School - Ottawa

1956 — 1959

Additional Information

Jeff Chan’s Websites:

My Portfolio

Jeff Chan’s Interests:

Sports photography, especially Canadian University football, which I took up following my involvement on the Canadian College Bowl Board and Vanier Cup Organizing Committee (Chairman from 1998-2000) 30,000+ photos are hosted at http://www.pbase.com/goldengaelsphotos Favourite business book - The Alchemy of Growth: Kickstarting and Sustaining Growth in Your Company

Jeff Chan’s Groups:

Vanier Cup, ex-Chairman
Toronto Board of Trade, ex-Council member
Toronto Junior Board of Trade/Jaycees, ex-President
Edmonton Jaycees, ex-Director & VP
JCI Senator #58826

Queen's University, Board of Trustees, ex-member
Queen's, Board Nominating Committee, ex-member
Queen's, Board Advancement Committee, member
Queen's Centre Executive Committee, member
Queen's Council on Athletics, ex-member
Queen's Alumni Assoc, ex-Board Director
Queen's Football Club, photographer
Queen's Bands, Queen's Bands Booster Club, founding President

HRPS, Human Resources Planning Society, member
Strategic Capability Network (formerly CHRP), member
Edmonton Personnel Association, ex-member
HRPAO, Human Resources Professional Association of Ontario, ex-member
IACPR, International Association of Corporate & Professional Recruiters, ex-member
ACA, American Compensation Association, ex-member

Variety Village, past Governor

MVP, ex-member,