Jeff Menendez

Jeff Menendez

Precision Real Estate Group at Keller Williams Realty

Location
Corona, California (Greater Los Angeles Area)
Industry
Real Estate

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Jeff Menendez's Overview

Current
Past
Education
Connections

500+ connections

Jeff Menendez's Experience

Corona Realtor®

Keller Williams Realty

Privately Held; 10,001+ employees; Real Estate industry

April 2010Present (4 years 6 months) Corona, Ca

Your Corona Realtor, helping with Homes for Sale in Corona. Assisting with listing or buying your Corona Home. Expert in foreclosures/REO, short sales and down payment assistance programs.

Public Company; 10,001+ employees; BRK.A; Real Estate industry

March 2009April 2010 (1 year 2 months)

Senior Customer Care Advocate

Indymac Bank

Public Company; 5001-10,000 employees; IMB; Banking industry

June 2006March 2009 (2 years 10 months)

BANK is the 7th largest savings and loan and the 2nd largest independent mortgage lender in the nation. Indymac Bank, operating as a hybrid thrift/mortgage banker, provides cost-efficient financing for the acquisition, development, and improvement of single-family homes.; Research and Investigate Consumer complaints
Analyze Loan Officer and Loan Processor customer service performance
Prepare Division Monthly Reports for Corporate Distribution
Knowledge of different Mortgage products
Assist and advise CSR’s with consumer inquiries

Technical Support/Marketing

Advanced Access

Privately Held; 51-200 employees; Internet industry

March 2005April 2006 (1 year 2 months)

ADVANCED ACCESS is widely known for its critical-edge Internet products, programs and services, and is an industry leader in Website development; Web hosting, e-mail and Internet marketing for real estate professionals. The firm currently works with more than 30,000 clients nationwide including real estate salespeople, brokerages, MLS associations, and mortgage brokers.; Consult Real Estate Agents.
Internet Marketing Consultant
Updating and altering Client websites.
Assist Client in their Internet Market Strategy.
Knowledge of Nationwide MLS Rules and Regulations.

Customer Service Manager

Advanced Access

Privately Held; 51-200 employees; Internet industry

September 2003March 2005 (1 year 7 months)

Due to client growth, the need to help and assist all of our customers, the Account Executive department transitioned into a Call Center oriented Customer Service Department. At which point was promoted to Customer Service Manager.

- Help Implement Policy and Procedures for the Customer Service Department
- Trained New Customer Representatives.
- Executed Sale of Additional Products to Existing Clientele.
- Maintained VIP Accounts.
- Dealt with Level 2 Escalated Calls.
- Worked to connect Real Estate agents with MLS Data Feed.

Account Executive/Senior Account Executive

Advanced Access

Privately Held; 51-200 employees; Internet industry

June 2001August 2003 (2 years 3 months)

Started as an Account Executive, then promoted within 10 months to Senior Account Executive.

- Responsible for not only setting up new accounts but also maintaining and advising clients on their Internet Market Strategy for Real Estate.
- Initiate Contact and set up new Website Accounts for the new client.
- Maintained over 700 Website Accounts.
- Responsible for updating and altering client websites.
- Trained and Supervised New Account Executives.
- Executed Sale of Additional Products to Existing Clientele.
- Received outstanding positive comments from team members on employee reviews, as well as exceptional feedback from senior management.

Insurance Service Specialist

State Farm Insurance

Privately Held; 10,001+ employees; Insurance industry

January 1999January 2001 (2 years 1 month)

Investigated and resolved customer concerns in collaboration with Insurance Agent and prepared written responses to Customer inquiries.
Assisted Insurance Agent in marketing and sales.
Dramatically enhanced customer-satisfaction ratings by expediting all claims and ensuring a high degree of accuracy.
Executed Sale of Insurance Policies.
Obtain Series 6 Life Insurance License (Expired).
Assisted policyholders with Questions or Concerns on their Policy.
Worked with Banks, Lien holders, and Escrow Companies in regards to policyholders and their transactions.

Jeff Menendez's Volunteer Experience & Causes

  • Volunteer Interests

    • Causes I care about:

      • Arts and Culture
      • Science and Technology
      • Social Services

Jeff Menendez's Honors and Awards

  • Top Producer - October 2012

    KW Corona
    • October 2012
  • Agent Leadership Council

    • July 2013

    Was asked and accepted to be part of the Agent Leadership Council at KW Corona.

Jeff Menendez's Languages

  • Spanish

Jeff Menendez's Certifications

  • Real Estate License

    • California Dept of Real Estate
    • License 01855193
    • February 2009

Jeff Menendez's Skills & Expertise

  1. Real Estate
  2. Short Sales
  3. Foreclosures
  4. Investors
  5. Customer Relations
  6. Negotiation
  7. REO
  8. Online Marketing
  9. Investment Properties
  10. Customer Service
  11. Social Media
  12. Single Family Homes
  13. Sellers
  14. Relocation
  15. Sales
  16. Real Estate Transactions
  17. Loans
  18. Real Property
  19. Mortgage Lending
  20. Residential Homes
  21. Brokerage
  22. First Time Home Buyers
  23. Property
  24. New Homes
  25. Finance
  26. Income Properties
  27. New Home Sales
  28. Leadership
  29. Move Up Buyers
  30. HUD
  31. Referrals
  32. Listings
  33. Condos
  34. Marketing Strategy
  35. Selling
  36. 1031 Exchanges
  37. FHA
  38. Buyers
  39. Luxury
  40. SFR
  41. Buyer Representation
  42. Townhomes
  43. Agents
  44. Home Staging
  45. Real Estate License
  46. Real Estate Financing
  47. Rentals
  48. Relocation Buyers
  49. Vacation Homes
  50. Seller Representation

View All (50) Skills View Fewer Skills

Jeff Menendez's Education

Fullerton College

Music Business

19961999

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