Jean-Paul (JP) Guilbault

Current

Vice President, Sales at Constant Contact

Past

Vice President, Small Business Division at Intuit Inc
Director Small Business Division Telesales at Intuit
Sr. Sales Manager at Intuit

Sales Manager-Enterprise Software at Divine InterVentures
US Sales & Information Services at Dun & Bradstreet

see less...

2 more...

Education

University of Michigan-Dearborn

Recommended

15 people have recommended Jean-Paul (JP)

Connections

311 connections

Industry

Computer Software

Websites

My Portfolio

Jean-Paul (JP) Guilbault’s Summary

Accomplished executive focused on leading, teaching, and helping organizations and people achieve significant and breakthrough results.

Results produced through focus on the following actions:

CLEAR VISION/STRATEGY-Generate clear, crisp, inspiring, and meaningful corporate direction that will identify and solve important problems and unmet needs within marketplace.

BEST PEOPLE-Create positive, highly committed, high-performance cultures with teams that collaborate to identify and achieve corporate objectives.

RIGHT PROCESSES-Implement adaptable, scalable processes that balance innovation in work flows, customer experience, and technology.

DRIVING RESULTS-Provide leadership that creates short- and long-term value for all stakeholders: employees, customers, and shareholders.

Jean-Paul (JP) Guilbault’s Specialties:

Business Reengineering
Performance Improvement / KPI / ROI
Shared Vision Development
Implementing Sales / Service Channels
Integrating Technology & Business Solutions
Global Cross-Functional Leadership
Team Recruitment & Development
Leveraging Client / Vendor Relationships
Strategic Planning / Implementation

Jean-Paul (JP) Guilbault’s Experience

Vice President, Sales

Constant Contact

(Public Company; CTCT; Computer Software industry)

October 2009 — Present (3 months)

Constant Contact, a leading provider of email marketing and survey products, helps small businesses, associations, and nonprofits easily connect with their customers, clients, and members through professional looking online communications. Today, more than 300,000 customers worldwide trust Constant Contact to help them connect with their audience.
Vice President, Small Business Division

Intuit Inc

(Public Company; INTU; Computer Software industry)

July 2007 — August 2009 (2 years 2 months)

Publicly traded company with more than 8,200 employees developing and delivering #1 branded business and financial management software for consumers and small businesses. Approximately $3 billion in revenue.
Improved product and service support strategies; led service channels and multisite contact center operations; and effectively managed $80 million P&L, 650 direct and 1,100 indirect reports.
Director Small Business Division Telesales

Intuit

(Public Company; INTU; Computer Software industry)

June 2005 — July 2007 (2 years 2 months)

Intuit’s Small Business Telesales organization supports the nation’s #1 financial management software for small businesses, QuickBooks®, serving over 4 million small businesses and 3 million contacts.

This position was responsible for driving growth, developing multi-pronged operating plans, and directing operations of telesales division, generating $200 million in annual sales while managing 600+ direct reports.
Sr. Sales Manager

Intuit

(Public Company; 5001-10,000 employees; INTU; Computer Software industry)

May 2002 — June 2005 (3 years 2 months)

Intuit’s Small Business Telesales organization supports the nation’s #1 financial management software for small businesses, QuickBooks®, serving over 4 million small businesses.

Started in May 2002 with responsibility for 30 employees; progressed and grew contact center sales and service teams to 120 associates and $110M in sales, successfully leading four new offering introductions, defining account management processes, and redefining talent and skill capabilities to enable growth.
Sales Manager-Enterprise Software

Divine InterVentures

(Computer Software industry)

May 2001 — May 2002 (1 year 1 month)

Internet incubator and enterprise software company comprised of 18 B2B enterprise software, e-commerce, and portal offerings to enable online customer interaction and knowledge management operations.
Oversaw business development, new customer acquisition, account management, and penetration. Built out sales capabilities upon regional performance and growth.
US Sales & Information Services

Dun & Bradstreet

(Public Company; DNB; Information Services industry)

October 1991 — May 2001 (9 years 8 months)

D&B (NYSE:DNB) is the world’s leading source of commercial information and insight on businesses, enabling companies to Decide with Confidence® for over 166 years. D&B provides solution sets that meet a diverse set of customer needs globally. Customers use D&B Risk Management SolutionsTM to mitigate credit and supplier risk, increase cash flow and drive increased profitability; D&B Sales & Marketing SolutionsTM to increase revenue from new and existing customers; and D&B Internet Solutions to convert prospects into clients faster by enabling business professionals to research companies, executives and industries.

In positions with progressing responsibility from 1991 to 2001 drove regional and branch sales growth by developing and executing new customer acquisition and retention strategies, and creating a winning culture by prioritizing talent and team development.

Jean-Paul (JP) Guilbault’s Education

University of Michigan-Dearborn

BA , 1988 — 1991

Additional Information

Jean-Paul (JP) Guilbault’s Websites:

My Portfolio

Jean-Paul (JP) Guilbault’s Groups:

Executive Suite
Technology Services Industry Association
University of Michigan-Dearborn Alumni Society
D&B
Contact Centre Executives
Worldwide Contact Center Professionals - Largest Network for Call Center Professionals
Customer Experience Management
Global Executive Exchange
Junior Achievement
Best Practices in Customer Satisfaction Worldwide
Corporate Executive Board Sales and Marketing
Sales Leadership Conference
Helping Salespeople Succeed