Strategic Alignment & Planning, Specialized in Core Ideology/Company Cultures & Leadership Development, Interim COO
Barcelona Area, Spain
- Current
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- Advisor at Bearing Group Ltd.
- Interim COO & Human Resources at Starfish Community Group S.L.
- Lecturer at IESE Business School
- Founder at Strategy in a Day
- Past
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- Founder & CEO at XRoads Interim Executive Management
- Interim Executive Manager - Educational Services at Sun Microsystems
- Interim Executive Manager - Educational Services at Hewlett-Packard
- Director - Enterprise Services at Sun Microsystems
- Interim CEO at Luma S.A.
- Director - Customer Services at Reuters Portugal
- Customer Services Manager at Computerware Inc. – USA
- Customer Services Manager at BusinessLand Inc. – USA
- Enterprise/Customer Services Manager at MBI Inc. – USA
- Education
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- Computer Hardware Instuitute
- Abraham Lincoln High School
- Recommended
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9 people have recommended JC - Connections
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346
connections
- Industry
- Management Consulting
- Websites
JC Duarte’s Summary
With a strong track record of Strategic Alignment & Planning management practices across corporations and entrepreneurial ventures, I've been internationally recognized as the most influential resource in helping organizations foster a strong / vibrant company culture and create scalable sustainable growth.
My practices are based on the belief that the successful execution of an idea is always more important than the brilliance of the thought, and that people will do something, including changing their behavior, if only it can be demonstrated that doing so is in their own best interests as defined by their own values.
JC Duarte’s Specialties:
Strategic Alignment & Planning, Customer Advocacy, Core Ideology based Leadership & Development, Interim Executive & Project Management
JC Duarte’s Experience
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Advisor
Bearing Group Ltd.
(Privately Held; Financial Services industry)
August 2008 — Present (1 year)
• Strategic Alignment & Planning
• Interim Executive Management
• Human Capitol Management
• Leadership Development & Coaching based Mentoring -
Interim COO & Human Resources
Starfish Community Group S.L.
(Internet industry)
March 2008 — Present (1 year 5 months)
• One-Page Strategic Plan
• Core Values, Mission & Vision alignment
• Strategic alignment & planning
• Leadership development
• Operational excellence
• Performance effectiveness solutions
• Daily Huddles, Weekly Strategic Meetings ("Rockefeller Habits").
• Transparency & accountability tool FlockGPS -
Lecturer
IESE Business School
(Management Consulting industry)
2008 — Present (1 year)
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Founder
Strategy in a Day
(Management Consulting industry)
November 2006 — Present (2 years 9 months)
• One-Page Strategic Business Plan
• Core Values, Mission & Vision alignment
• Strategic Alignment & Planning
• Best practices
• Operational Excellence
• Strong & vibrant company cultures
• Alignment, motivation & enthusiasm
• Accountability & transparency
Core beliefs:
• "The successful execution of an idea is always more important than the brilliance of the thought"
• "People will do something, including changing their behavior, if only it can be demonstrated that doing so is in their own best interests as defined by their own values”. -
Founder & CEO
XRoads Interim Executive Management
(Management Consulting industry)
November 2003 — December 2006 (3 years 2 months)
Interim Executive Management based
• Strategic alignment & planning
• Operational excellence
• Performance effectiveness solutions
• Quick & immediate RESULTS -
Interim Executive Manager - Educational Services
Sun Microsystems
(Public Company; 10,001 or more employees; JAVA; Computer Hardware industry)
February 2003 — November 2006 (3 years 10 months)
• Transformed "cost center" business unit to + 40% GM w/ in 4mo
• Created double digit revenue growth year-on-year
• Responsible for industry leading recognition w/ in one year
• Guaranteed Partner Certification Program -
Interim Executive Manager - Educational Services
Hewlett-Packard
(Public Company; 10,001 or more employees; HPQ; Information Technology and Services industry)
February 2004 — September 2006 (2 years 8 months)
• Transformed "cost center" business unit to + 40% GM w/ in 4mo
• Created double digit revenue growth year-on-year
• Responsible for industry leading recognition w/ in one year
• Guaranteed Partner Certification Program
• Transformed "cost center" business unit to + 40% GM w/ in 4mo
• Created double digit revenue growth year-on-year
• Responsible for industry leading recognition w/ in one year
• Guaranteed Partner Certification Program
• Transformed "cost center" business unit to + 40% GM w/ in 4mo
• Created double digit revenue growth year-on-year
• Responsible for industry leading recognition w/ in one year
• Guaranteed Partner Certification Program
• Driver behind customer loyalty -
Director - Enterprise Services
Sun Microsystems
(Public Company; 10,001 or more employees; JAVA; Computer Hardware industry)
March 2001 — November 2002 (1 year 9 months)
• Created Customer Services Department
• Developing Sun Systems Service brand to # 1 position with 1 yr.
• Doubled revenue year-on-year -
Interim CEO
Luma S.A.
(Information Services industry)
January 2000 — February 2001 (1 year 2 months)
• Interim CEO resulting in a trade sale
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Director - Customer Services
Reuters Portugal
(Public Company; 10,001 or more employees; RTR.L; Financial Services industry)
July 1991 — December 1999 (8 years 6 months)
• Key influencer restructuring business model
• Responsible for Product Development solutions of +50% GM
• Created strong and vibrant company culture
• Introduction of operational excellence
• Developed & Implemented cost effective outsourcing models
• Transformed telecommunications infrastructure
- Increased availability to 99.999%
- Halved costs
• Company wide "best practice"
- Record cost savings
- 50% increase in customer satisfaction -
Customer Services Manager
Computerware Inc. – USA
(Computer & Network Security industry)
January 1989 — June 1991 (2 years 6 months)
• Responsibility for New York, New Jersey, Delaware & Pennsylvania.
• Regional Mergers & Acquisitions - operational project management
• Created Best Practices in achieving all performance metrics
• Implemented Change Management process's
• Built strong company culture -
Customer Services Manager
BusinessLand Inc. – USA
(Computer & Network Security industry)
January 1986 — December 1988 (3 years)
• Responsibility for New York, New Jersey, Delaware & Pennsylvania.
• Regional Mergers & Acquisitions - operational project management
• Created Best Practices in achieving all performance metrics
• Implemented Change Management process's
• Built strong company culture
• Successful Major Account efficiency projects;
- DuPont Chemical company 7.000 W/S migration
- Sun Oil company 10.000 W/S migration
- Boeing 5.000 W/S migration -
Enterprise/Customer Services Manager
MBI Inc. – USA
(Computer & Network Security industry)
September 1984 — December 1985 (1 year 4 months)
- Responsibility for New York, New Jersey, Delaware & Pennsylvania.
• Implemented Change Management process's
• Built strong company culture
• Major Accounts Project management
• Regional transportation, warehousing and logistics implementations
• Executive Team support during hyper-growth stage of a start-up
• Secured 75% of Service Sales contracts
• Regional Mergers & Acquisitions - operational project management
JC Duarte’s Education
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Computer Hardware Instuitute
Bachlors , Computer Scince & Robotics , 1983 — 1984
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Abraham Lincoln High School
1978 — 1982
Additional Information
JC Duarte’s Websites:
JC Duarte’s Interests:
Common Core Values, Synchronicity, Serendipity, Love Languages, Personal Development, Strategic Alignment & Planning, Coaching & Mentoring, Motivational Speaking, Interim Management, Leadership Development Solutions, Time Management, Starfish Organizations, Motor & Team Sports
JC Duarte’s Honors:
- A lifetime of unmatchable experiences, best practices & solutions
JC Duarte’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- new ventures
- job inquiries
- expertise requests
- business deals
- reference requests
- getting back in touch
