Strategic Alignmnet & Tactical Execution Expert
Barcelona Area, Spain
- Current
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- Senior Consultant at Bearing Mediacom
- On-line Community Manager (contracted) at Starfish Community Group
- On-line Community Manager at Amazing Dreamers
- Founder at Strategy in a Day
- Founder at Charminguy.com
- Past
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- Interim COO & Human Resources at Linqia
- Founder & CEO at Xroads
- Interim Executive Manager at Sun Microsystems
- Interim Executive Manager at Hewlett-Packard
- Director - Enterprise Services at Sun Microsystems
- Interim CEO at Luma S.A.
- Director - Customer Services at Reuters Portugal
- Customer Services Manager at Computerware Inc. – USA
- Customer Services Manager at BusinessLand Inc. – USA
- Enterprise/Customer Services Manager at MBI Inc. – USA
- Education
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- Computer Hardware Instuitute
- Abraham Lincoln High School
- Recommended
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8 people have recommended JC (João) - Connections
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148
connections
- Industry
- Management Consulting
- Websites
JC (João) Duarte’s Summary
My professional experience is vast, spanning across 3 continents over the past three decades. Starting in the customer service industry at 14 whilst I finalized my studies, in 1984 I received my degree in Computer Engineering and Robotics.
I designed my career in customer service within the IT sector, specializing in Project and Transformation Management as a senior executive in the North American computer retail industry.
In 1991 I relocated to Europe (Portugal) to expanded my knowledge and experience through product development and best practice sharing throughout Europe, Middle East and Africa in companies such as Reuters & Sun Microsystems as Director of Customer Services.
In 2003, I initiated my first entrepreneurial venture by founding an Interim Executive Management company based in Portugal specializing in increased strategic effectiveness. I transformed under performing cost centers in Sun Microsystems & Hewlett Packard into +40% gross margin market leading business units.
I have exercised my Strategic Management niche practices serving the Entrepreneurs Organization (www.eonetwork.org), as well as the Young Presidents Organization (www.ypo.org).
As a certified Strategic Facilitator I empower individuals, groups & teams by helping them identify (or clarify) their Core Values, align these with Mission & Vision to establish strategic planning and execution. Through these practices I exercise specific niche skills in the areas of Values Based Strategic Management, Leadership Development Solutions, Dream Coaching® and Emotional Intelligence. I am also an experienced practitioner of Kepner-Tregoe's (http://www.kepner-tregoe.com) Rational Process Methodology’s.
JC (João) Duarte’s Specialties:
Project Management, Change Management, Transformation Management, Interim Executive Management, Emotional Intelligence, Coaching & Mentoring, Strategic Alignment, Tactical Execution, Leadership Development Skills, On-line Community Management
JC (João) Duarte’s Experience
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Senior Consultant
Bearing Mediacom
(Management Consulting industry)
August 2008 — Present (3 months)
- Interim Executive Management
- Coaching & Mentoring of Senior Executives
- Strategical Alignment & Tactical Execution -
On-line Community Manager (contracted)
Starfish Community Group
(Online Media industry)
July 2008 — Present (4 months)
I'm currently building an on-line community for a customer who is looking to make his production more scalable whilst increasing customer satisfaction and lead generation.
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On-line Community Manager
Amazing Dreamers
(Professional Training & Coaching industry)
April 2007 — Present (1 year 7 months)
An on-line community of where members (now) +5.200 can find free coaching & mentoring toward manifesting their dreams. The activity on this community makes us consistently one of the top 4 most active on the Xing platform, and the leading community for a qualitative perspective.
The 10 Core Principles are;
1. Setting an Intention
2. Maintaining Integrity
3. Living on Purpose
4. Accessing Your Dreamer
5. Learning from Your Doubter
6. Believing in Your Dreams
7. Learning that Failure can Lead to Success
8. Taking Serious Steps Forward
9. Building Your Dream Team
10. Living as a Dreamer -
Founder
Strategy in a Day
(Management Consulting industry)
November 2006 — Present (2 years)
Strategy in a Day is a Strategic Alignment & Tactical Execution facilitator that encompasses facilitation of Strategic Workshops which guarantee alignment, motivation & accountability around Core Values and a One-Page Strategic Business Plan. It can also lead to Interim Executive Management or Coaching & Mentoring programs. practice
The following two quotes summarize the core beliefs of Strategy in a Day, as a practice. (1) "The successful execution of an idea is always more important than the brilliance of the thought". (2) "People will do something, including changing their behavior, if only it can be demonstrated that doing so is in their own best interests as defined by their own values”. -
Founder
Charminguy.com
(Internet industry)
August 2006 — Present (2 years 3 months)
For FUN; Charminguy.com is about empowering greater love, empathy and open emotional dialog between two people.
My intention is to inspire men to be more romantic and charming toward their partners by helping them to speak their partners emotional Love Language. My passions are to create and or facilitate once-in-a-lifetime experiences, as well as bring people closer together, as only can be done through the power of authentic love, romance & charm. -
Interim COO & Human Resources
Linqia
(Privately Held; 1-10 employees; Internet industry)
March 2008 — July 2008 (5 months)
Putting into place alignment & performance effectiveness tools and practices. One-Page Strategic Plan, Daily Huddles, Weekly Meetings and other Rockefeller Habits from www.gazelles.com. Strategic Management practices from Executing Your Strategy http://tinyurl.com/6rvmrn and my own Strategy in a Day www.strategyinaday.com concepts. the latest killer alignment & metrics/accountability measurement tool being FlockGPS www.flockgps.com/.
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Founder & CEO
Xroads
(Privately Held; 1-10 employees; Management Consulting industry)
November 2003 — December 2006 (3 years 2 months)
Interim Executive Management
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Interim Executive Manager
Sun Microsystems
(Public Company; 10,001 or more employees; JAVA; Computer Hardware industry)
February 2003 — November 2006 (3 years 10 months)
Charged with taking an under performing (cost center) Education Services business line into a highly profitable industry leader/referance within one year.
This wash achieved through my Xroads Interim Executive Management brand. -
Interim Executive Manager
Hewlett-Packard
(Public Company; 10,001 or more employees; HPQ; Information Technology and Services industry)
February 2004 — September 2006 (2 years 8 months)
Charged with taking an under performing (cost center) Education Services business line into a highly profitable industry leader/referance within one year.
This wash achieved through my Xroads Interim Executive Management brand. -
Director - Enterprise Services
Sun Microsystems
(Public Company; 10,001 or more employees; SUNW; Computer Hardware industry)
March 2001 — November 2002 (1 year 9 months)
Started the Customer Services Department in Portugal and developed the Sun Systems Services brand into the number 1 market position with 1 year whilst simultaneously doubling revenue.
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Interim CEO
Luma S.A.
(Privately Held; 51-200 employees; Information Services industry)
January 2000 — February 2001 (1 year 2 months)
Interim CEO to help grow the company and position it for effective growth or sale.
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Director - Customer Services
Reuters Portugal
(Public Company; 11-50 employees; RTR.L; Financial Services industry)
July 1991 — December 1999 (8 years 6 months)
Director of Customers Services as well as Technical Manager. Responsible for restructuring the business model as well as introducing outsourcing models. Lead the migration of telecommunications infrastructures as well as record cost savings with simultaneous efficiency growth. Shared best practices and some product development responsibilities.
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Customer Services Manager
Computerware Inc. – USA
(Computer & Network Security industry)
January 1989 — June 1991 (2 years 6 months)
Customer Services Manager for tri-state area composed of New York, New Jersey, Delaware & Pennsylvania.
- Lead and implement operational aspect of Regional Mergers & Acquisitions
- Implement Best Practices driving toward achievement of all performance metrics
- Guarantee Change Management process
- Build strong company culture -
Customer Services Manager
BusinessLand Inc. – USA
(Computer & Network Security industry)
January 1986 — December 1988 (3 years)
Customer Services Manager for tri-state area composed of New York, New Jersey, Delaware & Pennsylvania.
- Lead and implement operational aspect of National Mergers & Acquisitions
- Implement Best Practices driving toward achievement of all performance metrics
- Guarantee Change Management process
- Build strong company culture
- Lead the implementation of all Major Account efficiency projects, including;
o 3 month 7.000 key station standardization and migration project for DuPont Chemical company
o 3 month 10.000 key station standardization and migration project for Sun Oil
o 2 month 5.000 key station standardization and migration project for Boeing -
Enterprise/Customer Services Manager
MBI Inc. – USA
(Computer & Network Security industry)
September 1984 — December 1985 (1 year 4 months)
- Lead the project management and implementation of all Major Accounts clients
- Implemented the Regional transportation, warehousing and logistics programs
- Supported the Executive Team in a hyper-growth stage of a start-up organization
- Responsible for 75% of Service Sales contracts
- Lead and implement operational aspect of Regional Mergers & Acquisitions
- Implement Best Practices driving toward achievement of all performance metrics
- Guarantee Change Management process
- Build strong company culture
JC (João) Duarte’s Education
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Computer Hardware Instuitute
Bachlors, Computer Scince & Robotics, 1983 — 1984
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Abraham Lincoln High School
1978 — 1982
Additional Information
JC (João) Duarte’s Websites:
JC (João) Duarte’s Interests:
Sports, Synchronicity, Synchrodestiny, Serendipity, Love Languages, Personal Development, Strategic Alignment, Tactical Execution, Strategy, Strategic Management, Change Management, Transformation Management, Motivational Speaking, Consulting, Interim Executive Management, Motivational Engagements, Leadership Development Solutions, “Don’t Make Me Think” techniques, Rational Process Methodology, Problem Solving and Decision Making, Project Management, Time Management, Running a Starfish Organization, Affiliate Program, Common Core Values
JC (João) Duarte’s Groups:
Entrepreneurs Organization, Amazing Dreamers (www.joinamazingdreamers.com), MPI (Meeting Planners International)
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Entrepreneurs' Organization (EO) -
Charminguy.com -
Barcelona High-Tech & Clean-Tech Startups
JC (João) Duarte’s Honors:
A lifetime of experiences
Certified Dream Coach®
JC (João) Duarte’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- new ventures
- expertise requests
- business deals
- reference requests
- getting back in touch
