
Senior Project Manager
Raleigh-Durham, North Carolina Area

Senior Project Manager
Raleigh-Durham, North Carolina Area
23 Years IT Industry Experience
20 Years People Management Experience
15 Years Project Management Experience
PMP Certified Project Manager
IT Manager with experience in building and leading project teams to implement ERP and web-based applications in Fortune 10 companies and technology startups. Managed multiple projects and project teams with budgets up to $5 million, varying resource constraints, and level of technical difficulty. Used structured systems development life cycle as well as project management processes to successfully accomplish project goals and objectives.
Project Management Methodology and Processes, Structured Systems Life Cycle Development (SDLC), PMO Processes and Implementation, RFP Development and Vendor Selection, Team Leadership, Technology Staff Management, Client Relationship Management, Business Analysis, Technical Documentation, Troubleshooting and Problem Resolution, ERP and Web application implementation, Contract negotiation, Statements of Work (SOWs), Service Level Agreements (SLAs), IT Governance and HR process expertise
(Public Company; 10,001 or more employees; BBT; Banking industry)
August 2007 — January 2008 (6 months)
Managed the implementation of BB&T’s Mobile product, BB&T Mobile, and its companion project, BB&T Mobile Marketing Plan, which enabled the bank to offer a product suite comparable to that of it’s competitor, Bank of America.
Managed the redesign of the corporate website, which enabled employees to have a consistent user experience and to find information more quickly.
(Privately Held; 10,001 or more employees; Automotive industry)
October 2005 — July 2007 (1 year 10 months)
Implemented the HP Proposal and Performance Management System Version 7.1, which brought IT Governance best practices to IT. Conducted JAD sessions with IT Directors and Project Managers to gather data to perform gap analysis between ‘as is’ and 'best practice' processes. Re-engineered PMO processes to match closely with best practices. Worked closely with consultants to configure the system for process workflows.
Implemented a custom time and attendance system, in both the English and French languages, for CARQUEST’s Canadian stores. Led cross-functional team meetings for both American and French participants from Vice Presidents to payroll clerks to plan the design and rollout of the system.
Managed the implementation of the yearly HR Benefits Enrollment. Worked jointly with HR to implement 11 new plans.
Assisted with implementation of the IT PMO. Created RFP and software requirements templates. Created and improved project processes.
(Non-Profit; Professional Training & Coaching industry)
April 2006 — November 2006 (8 months)
Managed the registration of participants for the 2006 NCPMI Annual Event. Registered participants. Reconciled registrations with financials. Performed website development and maintenance.
(Privately Held; 201-500 employees; Internet industry)
August 2004 — July 2005 (1 year)
Partnered with the product development group to analyze and prioritize market requirements for future releases of Peopleclick’s Recruitment Management System. Translated market requirements into business requirements. Authored use cases for the IT development and QA groups. Performed system testing and tracked errors. Utilized HR expertise to re-engineer business processes that resulted in improved efficiency and data integrity.
(Public Company; 501-1000 employees; Telecommunications industry)
May 2001 — May 2002 (1 year 1 month)
Managed a team of six to implement JD Edwards OneWorld XE HR and Payroll modules. Developed detailed project schedule to track actuals versus baseline. Proactively identified and resolved issues using my HR and Payroll expertise. Automated the payroll test process. Documented system configuration to assist with the conversion effort and post-implementation support. Re-engineered processes to increase productivity and efficiency. Maintained issues list and performed ongoing follow up to ensure timely resolution.
(Privately Held; 201-500 employees; Internet industry)
October 1999 — July 2000 (10 months)
Serviced client accounts in implementation and support of web-based employee self-service systems. Implemented an Account Management team that resulted in increased client contact and satisfaction. Implemented a Quality Assurance team to ensure that software products met requirements which resulted in a better product that was delivered to market more quickly.
(Public Company; 10,001 or more employees; GE; Financial Services industry)
July 1997 — October 1999 (2 years 4 months)
Managed a group of 25 with a balanced annual budget of $4.5M. Worked with Senior Executives to plan yearly HRIT strategy and provided support to HR Executives and their respective staffs by maintaining, updating, and adding custom modules to the PeopleSoft HR system. This system contained the HR data for 30K+ employees over 16 operating companies worldwide. Reported to CIO.
Successfully managed the upgrade of PeopleSoft HRMS at a cost of $1.3M, to reduce maintenance cost and increase response time. Acquired the assistance of the Hunter Group to support the conversion.
Implemented budget controls that saved HR Systems over $300K. Standardized and outsourced processes which reduced contractor budget by $250K, and headcount by 50%. Upgraded hardware infrastructure to decrease the risk of system failure which resulted in a yearly savings of $80K.
(Public Company; 10,001 or more employees; MO; Tobacco industry)
March 1995 — May 1997 (2 years 3 months)
Supported Executive HR and yearly HR processes by implementing systems to facilitate reporting and data entry. Developed the HRIS strategy that led to the selection of SAP for worldwide employee transaction processing. Defined the collection of worldwide HR data that served as a source for Executive Reporting.
(Public Company; 10,001 or more employees; Consumer Goods industry)
February 1993 — March 1995 (2 years 2 months)
Worked with HR to identify areas where Information Systems could add value and provide competitive advantage.
(Partnership; 5001-10,000 employees; Management Consulting industry)
January 1990 — February 1993 (3 years 2 months)
Supported clients in the areas of Finance and HR systems and processes – developed requirements, authored RFPs, performed system testing and audits.
(Public Company; 10,001 or more employees; Consumer Goods industry)
July 1985 — January 1990 (4 years 7 months)
Supported clients in HR and Pharmaceutical Research and Development.
MBA, 1984 — 1985
MS, Chemistry, 1981 — 1984
BS, Chemistry, 1977 — 1981
IHRIM - International Association of HR Information Management Professionals
NCPMI - North Carolina Project Management Institute
etpNetwork - Empowering Today's Professionals, TNG, RTP-AITP