Jay McClendon

Current

• Consultant at Editech

Past

• Consultant at AboutWeb
• Senior Technical Writer at QuadraMed Affinity

Education

• Auburn University
• University of Alabama at Birmingham
• Athens State College

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Connections

5 connections

Industry

Internet

Jay McClendon’s Summary

Jay McClendon’s Specialties:

Writing, editing, indexing, quality assurance, Web content, online help, accessibility and 508 compliance, single-sourcing, technical documentation, authoring for low-literacy readers, rapid aquisition of knowledge and skills, Access, Acrobat, Camtasia, Documentum, Dreamweaver, Excel, Flash, FrameMaker, Groupware, InDesigh, Livelink, MCMS, Paint Shop Pro, Photoshop, Power Point, Project, PVCS, RoboHelp, SnagIt, Mercury Test Director, Test Track Pro, Visio, Visual SourceSafe, WebWorks, Word

Jay McClendon’s Experience

• Consultant

  Editech

  (Writing and Editing industry)

  January 2007 — Present (1 year 11 months)

  As a QA consultant to Sallie Mae's e-commerce group, I review and approve content, functionality, and look and feel on several of the company's major Internet properties including SallieMae.com, Sallie Mae Ed Trust, Sallie Mae UK, and Nellie Mae.com. A significant portion of my review focuses on accessibility issues. I also create and edit content with Microsoft CMS and work on the user manual supporting the group's implementation of CMS.

• Consultant

  AboutWeb

  (Internet industry)

  May 2006 — November 2006 (7 months)

  As a consultant to Sprint, I wrote and edited short instructional articles for users of the company's Unified Billing Platform, on Internet-based application that blended customer care with billing. I also created two releases of HTML help to support sView, the customer care component of the system.

• Senior Technical Writer

  QuadraMed Affinity

  (Public Company; Computer Software industry)

  June 2005 — April 2006 (11 months)

  Responsible for 27 highly technical books totalling more than 1,000 pages covering a proprietary system management environment. Created PDFs and online help.

Jay McClendon’s Education

• Auburn University

  BA, journalism

• University of Alabama at Birmingham

  journalism

• Athens State College

  BS, psychology

Jay McClendon’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• new ventures
• job inquiries
• expertise requests
• business deals
• reference requests
• getting back in touch