IT Professional experienced in technical leadership
Fayetteville, Arkansas Area
IT Professional experienced in technical leadership
Fayetteville, Arkansas Area
Solutions-driven, customer-focused IT Leader successful in leveraging technology assets to build corporate and market value. Combines strong business acumen with ability to lead technology teams through the complex processes of technology development, acquisition, deployment, integration, conversion, and operations management. Track record of success in process improvement, productivity, quality, methodology, and bottom-line growth. Top-flight performance in training and leading teams to peak performance and organizational success.
Software Development, Strategic Planning, Project Management, Customer Relationship Management, Cross-Functional Team Leading, Research & Analysis, Cost Analysis, Client & Staff Training, Issue Resolution, Regulatory Compliance
(Information Technology and Services industry)
July 2008 — Present (1 year 1 month)
(Information Technology and Services industry)
November 1995 — April 2008 (12 years 6 months)
AIS is the largest provider of contracted IT services to Arkansas county government, with 300+ contracts in 70 of the 75 counties and over 1000 users. Services include servers, networking equipment, cabling, and custom written software applications and databases, along with installation, training, and support of daily operations. We served as the CIO and IT Department for most of our counties, working with the elected officials to develop a strategic IT plan for each office, budget planning, RFP writing, justification papers for presentation to county Quorum Courts for client budget approval, and acted as county technical contact for interfacing with state departments.
(Computer Software industry)
April 1992 — October 1995 (3 years 7 months)
Worked closely with customer account managers to translate business needs identified by clients into software solutions to address those issues. Performed software and database design, application coding, and customer deployment. Applications included sales order processing, sales analysis, inventory, purchasing, payables, receivables, and field service tracking.
BS , Computer Science , 1989 — 1991
Computer Science 1987 — 1989
Piano, Mountain Biking, Travel, Coin Collecting