Passionate Agent of Change
- Portland, Oregon Area
- Information Technology and Services
Jason Ray's Overview
- Managing Director of Technology Consulting at FTI Consulting, Inc.
- Entrepreneur in Residence at Oregon Technology Business Center
- VP / Senior Consultant at Synconix
- Vice President - Operations and Software Engineering at Fios, Inc.
- General Manager - Electronic Discovery at CopyPage
- CEO at explorati, Inc.
- Senior VP - Operations and CIO at Compex Legal Services
Jason Ray's Summary
Seasoned senior executive with a proven track record at improving profitability and customer service looking to join or lead a team that needs a champion of change. Ideal fit for service or technology companies that need leaders with both business and technical expertise. Repeated successes in (and personal love for) building passionate teams and re-engineering business processes to deliver superior service and quality.
> Over twenty two years in service and technology development, focused on rapid growth and turnaround environments.
> Two years as President and CEO of a start-up technology company, building a world-class team of engineers and advisors while personally raising $1.4M in equity funding after the dot-com crash.
> Thirteen years of designing, developing and implementing custom software applications including massive multi-user servers, AI reasoning, customer relationship management, electronic discovery, document management and workflow systems.
> Three years leading and directly managing a $20M business unit with 300 employees, operating in two states and 13 business locations for the largest on-site discovery service in the US.
Passionate Leader, Strategic Design and Planning Specialist, Articulate Visionary, Software Development Management, Polished Public Speaker, Customer Operations Management, Holistic Business and Systems Analyst, Information Services Management, Expert Troubleshooter and Problem Solver, Litigation Technology & Discovery Management
Jason Ray's Experience
Managing Director of Technology Consulting
January 2007 – Present (7 years 9 months)
Entrepreneur in Residence
Nonprofit; 1-10 employees; Professional Training & Coaching industry
June 2006 – May 2010 (4 years)
The OTBC is a business incubator for startups in the greater Portland area, with a primary focus on technology companies. As an Entrepreneur in Residence, I provided strategic consulting and mentoring for CEO’s and Founders of the startups in the Center, as well as participating in evaluating candidates for the incubator. Several of our companies went on to substantial growth and success, and the Center continues to operate as one of the leading incubators in Portland.
Vice President - Operations and Software Engineering
Privately Held; 51-200 employees; Legal Services industry
June 2004 – March 2006 (1 year 10 months)
Fios is a $25M+ Portland based technology services company that is one of four Tier 1 companies in the rapidly growing electronic discovery market. Combining enterprise unstructured data analysis and preservation with litigation support technology, Fios helps enterprises (Fortune 50) and large law firms (Amlaw 100) collect, preserve, process, review and produce enterprise data (e-mail, Office documents, and other forms of business information) that is relevant to specific legal matters or government compliance.
General Manager - Electronic Discovery
January 2003 – May 2004 (1 year 5 months)
Responsible for all electronic document management services (scanning, coding, printing) and for the creation and development of electronic discovery services.
** Grew the division from an annual $350K of revenue to a run-rate of $1.4M in 12 months.
** Evaluated and implemented e-discovery support technology and services, representing over $500K of the increased revenues.
** Designed and implemented processes for project analysis, tracking, customer communications, and training on e-discovery tools.
** Personally analyzed, presented, and landed all e-discovery and new imaging clients and projects since March 2003 including cases such as MGM vs Grokster, the peer-to-peer music piracy litigation.
August 2000 – December 2002 (2 years 5 months)
Explorati was an interactive entertainment technology startup, building massively multi-user community software and interactive storytelling AI. Our clients included Procter & Gamble Productions and Playboy Enterprises. Exploratis proprietary technology pioneered key features to expand the market for interactive entertainment into the mainstream consumer audience.
As Founder and CEO:
** Led company from day one, including the recruiting of all engineers, executives, and advisors.
** Personally handled all fund raising, successfully raising $1.4M from angel investors including top executives of bamboo/IPIX, Amgen, Sapient Health Networks/Web MD, and Chart One Medical.
** Personally handled all sales and business development in landing Procter & Gamble and Vivendi, and the signing of all major business partners for equity only.
** Architected and authored all business strategy, executive summaries, business plans, fund raising documents, and marketing materials.
Senior VP - Operations and CIO
Privately Held; 201-500 employees; Legal Services industry
March 1979 – July 2000 (21 years 5 months)
COMPEX is the nation's largest on-site legal discovery service. COMPEX became the industry leader by aggressive use of technology and delivering the highest quality customer care (as measured by its 60,000 attorney customers) at the lowest cost in the industry (paid for by its 150 nation-wide insurance customers).
** Improved customer services over 70% by implementing total client service teams supported by multimedia call center and customer relationship management systems
** Reduced error rates by 90% while cutting order throughput time by 50%
** Designed and implemented revenue enhancements and new product features, generating an additional $1.8M annually.
** Recruited key executives away from Compexs largest competitors.
** Cut annual operating expenses by $4.2M.
** Created the strategic systems plan to re-design business operations and move to tight Internet integration of customers, employees and suppliers.
Jason Ray's Skills & Expertise
- IT Service Management
- Public Speaking
- Software Development
- Operations Management
- Litigation Support
- Business Strategy
- Business Development
- Enterprise Software
- Change Management
- Project Management
- Professional Services
- Team Leadership
- Competitive Analysis
- Document Management
- Strategic Planning
- Business Planning
- Product Development
- Management Consulting
- Team Building
- Cloud Computing
- Business Intelligence