Information Technology Specialist at Wonderware Central
Indianapolis, Indiana Area
Information Technology Specialist at Wonderware Central
Indianapolis, Indiana Area
I am an Information Technology Specialist for Wonderware Central, a Midwestern supporter and provider of industrial automation and information software solutions. I serve as the company's system administrator and am responsible for installing and maintaining its enterprise systems and websites.
Server architecture, website development, network administration and security, software administration, backup strategies, writing, editing, content management systems, information architecture, CSS, XHTML, design, usability
(Privately Held; 11-50 employees; Computer Software industry)
August 2008 — Present (1 year)
Wonderware Central is a solutions service provider in the Midwest for Wonderware software, which is a suite of industrial automation and information software solutions that is used by one third of the world’s factories. I am the company's systems administrator and am responsible for its IT infrastructure.
(Non-Profit; Fund-Raising industry)
January 2008 — Present (1 year 7 months)
(Non-Profit; 11-50 employees; Civic & Social Organization industry)
April 2004 — March 2008 (4 years)
Managed the IT and Communications departments' employees, priorities, and resources by determining budgets, hiring personnel, and negotiating vendor contracts.
Determined and implemented all company software and hardware purchases as well as the installation, migration, and administration of those systems and services.
Replaced the customer relationship management software with a more flexible solution that improved services, reduced costs, and enabled a reduction in staff.
Developed a website, podcast, HTML-formatted email, and other electronic distribution channels to replace a 90-year-old quarterly magazine; saving $250,000 annually.
Rebuilt the IT infrastructure by implementing Citrix XenServer virtual machine software, installing a VOIP phone system, and developing a disaster recovery strategy.
(Non-Profit; Public Relations and Communications industry)
May 2004 — May 2007 (3 years 1 month)
(Privately Held; 1-10 employees; Internet industry)
April 2003 — April 2004 (1 year 1 month)
Managed the web development, information architecture, and maintenance of multiple client websites, email, and hosting services.
Provided web design, project management, development, and consulting services.
Supervised and reviewed all projects to ensure timeliness, quality, and consistency.
(Government Agency; 11-50 employees; Non-Profit Organization Management industry)
June 2002 — August 2002 (3 months)
Provided computer software and hardware training for teachers, administrators, and students.
Established information technology programs in schools, businesses, and communities.
(Privately Held; 11-50 employees; Printing industry)
June 2001 — May 2002 (1 year)
Established a satellite office in Indianapolis to expand services in the Midwest region.
Expanded the company's electronic publishing solutions by developing websites, HTML email services, and database solutions for existing and prospective clients.
Increased prepress, printing, and electronic publishing sales.
(Non-Profit; Public Relations and Communications industry)
May 1997 — May 2002 (5 years 1 month)
(Privately Held; 11-50 employees; Internet industry)
December 1999 — February 2001 (1 year 3 months)
Wrote, edited, and developed all of the site's content, including both marketing and technical documentation.
Served as the primary contact for the company's 25 clients.
Led the team responsible for client setup, site configuration, and training.
(Non-Profit; 11-50 employees; Civic & Social Organization industry)
November 1995 — December 1999 (4 years 2 months)
Directed the content, design, and architecture for an award-winning website.
Served as editor-in-chief of a 48-page magazine that was circulated quarterly to 125,000 subscribers and 200 universities.
Refined the company's public image as spokesperson and director of media relations.
Bachelor of Arts with Cum Laude Honors , Broadcast and Corporate Communications , 1990 — 1994
Majors: Broadcast Communications and Corporate Communications
Minors: Business and Music
Lambda Chi Alpha, Fraternity, CFEA, Peace Corps