
Manager, Client Services at Autonomy
Greater New York City Area

Manager, Client Services at Autonomy
Greater New York City Area
Entrepreneur and internet visionary with over 11 years of technology, internet, and on-line marketing expertise. Own and operate WeekendOasis.net, LLC which is a vacation rental company in the Shenandoah Valley in Virginia.
Skilled in on-line media with a speciality in analytics and website optimization (Optimost).
My goal is to continue my career and help companies reach on-line goals.
Interwoven, Autonomy, Optimost, Google WSO, Google Analytics, Analytics, Comptia A+ Certification, Comptia Net+ Certification, Kaseya Certification, Sonicwall Expert Certified in Sales, Over 10 years experience in management, advertising, web design, graphic design, and sales.
(Real Estate industry)
February 2009 — Present (6 months)
Owner of WeekendOasis.net, LLC (formerly Jamz Management, LLC) which is a vacation rental company in the Shenandoah Mountains of Virginia. I own two vacation rentals and manage others. Responsible for all aspects of the rentals and successfully taking a large market share of the Shenandoah Valley.
(Public Company; AUTN; Computer Software industry)
January 2007 — Present (2 years 7 months)
Responsible for the direct management of the Southeast regional client services team which manages a portfolio of fortune 500 companies. Review all optimization campaigns for our region to ensure we are using optimization to increase ROI and solve client business questions. Responsible for building a growing team of experts in the industry.
(Real Estate industry)
July 1997 — February 2009 (11 years 8 months)
Web management company for several on-line web properties including GM Performance Tuning.
(Public Company; 501-1000 employees; IWOV; Computer Software industry)
January 2007 — December 2007 (1 year)
As a senior client relationship manager I was directly responsible for a portfolio of fortune 500 companies. Owned the relationship with the client and successfully managed the entire optimization project understanding business goals and developing solutions to meet them to directly integrate into the business model. Provided daily consultation with clients and assisted clients to expand usage of the tool and provided resources when required to meet customer expectations. I personally obtained 98% client retention on a quarterly basis with an average satisfaction score of 8.2%.
(Privately Held; 11-50 employees; Information Technology and Services industry)
April 2005 — January 2007 (1 year 10 months)
Serve on the President’s Advisory Group and manage a variety of project management activities. Identify, negotiate and manage strategic relationships with technological partners.
Plan, develop, analyze, design, implement, train, and maintain all facets of information services needed by the company and its clients.
Developed and deployed the first total electronic medical office from start
to finish including website integration, electronic work flow, and electronic patient record for one of the largest Ear Nose and Throat and Facial Plastic Surgery offices, allowing them to serve one patient every 5 minutes.
(Privately Held; 1001-5000 employees; Information Technology and Services industry)
April 2001 — April 2005 (4 years 1 month)
Managed several on-line web properties for Jim Koons Automotive companies, the largest privately help automotive dealership, including key landing pages (The Vette Man, Commercial Trucks, and on-line test drives), broadcast e-mail campaigns, site analytics, and general promotion campaigns with retail stores. Worked with the company and helped it become the #1 on-line dealership in the world, selling over 4,000 cars a month on-line.
(Privately Held; 1-10 employees; Information Technology and Services industry)
May 1999 — August 2001 (2 years 4 months)
Responsible for execution of all internet campaigns for Accugraphics customer based. Supported design and deployment of websites and overall website optimization and SEO programs. Directly responsible for delivery of over 50 on-line properties for businesses located in the Washington DC Metro area and sold over $500,000 per month of on-line goods.
(Privately Held; 1-10 employees; Information Technology and Services industry)
January 1999 — May 1999 (5 months)
Deployed e-commerce websites for several businesses Tri-Tech owned. Designed, deployed, and marketed each on-line store including Rockinghorse Classics, the largest private distributor of Boyd’s Bears on the east coast. Managed on-line marketing programs as well as all e-commerce analytics.
Computer Science , 2001 — 2004
Information Technology 2000 — 2002
Real estate investing, web design, technology, on-line marketing (seo/sem), playing handyman and fixing up real estate, and motorcycles.
Virginia Tourism Summit
Published in the book Blue Mountain Memories by Dick Long for support in research of the history of Blue Mountain.
Blue Mountain Property Owners Association Award for Community Support.
Published in August 2001 Sport Compact Car Magazine
Excellence in web design and cutting edge web development
Published in January 2002 Inside Pool Magazine
Web production published for leading the way in interactive web communities
Published in May 2006 Domestic Tuners Magazine
On-line community recognized as fastest growing General Motors community on the internet