Director of Community Development @ Scribd
San Francisco Bay Area
- Current
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- Director of Community Development at Scribd
- Past
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- SharePoint Design and Strategy Consultant at Network Appliance
- Consultant:SharePoint Content Management at Spansion, LLC
- Consultant: Web Application Documentation at Cisco Systems, Inc.
- Consultant: Online Technical Content at Spansion, LLC
- Consultant: Intranet Content at eBay
- Consultant: Collaboration Software Documentation at Jive Software, Inc.
- Consultant: Content Developer at Silvaco
- Technical Writer at Silvaco International
- Consultant: Marketing Content at Helio Solutions, Inc.
- Consultant: Marketing Content and Strategy at Entopia
- Content Producer (Engineering) at Cisco Systems, Inc.
- Technical Content Developer at Netcom Online Communciations Services
- Education
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- Eastern Michigan University
- Connections
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119
connections
- Industry
- Internet
- Websites
Jason Bentley’s Summary
Industry experienced writer, graphic artist, web designer, and content developer. Diverse background and clientèle that in the Internet, high technology, semiconductor, software, and content industries. Highly technical, with superior writing and illustration ability and understanding of positioning, messaging, and marketing strategy. Extensive experience with cutting-edge social media and collaboration systems. Proficient with diverse content and knowledge management systems. Talented graphic artist and technical illustrator.
Jason Bentley’s Specialties:
Microsoft Windows (all versions), Microsoft SharePoint Products and Technologies, Microsoft Office applications and OfficeLive, Microsoft Project, Adobe Photoshop, Illustrator, Acrobat, InDesign, DreamWeaver, Flash, Fireworks, JavaScript, Document Object Model, CSS, HTML, RSS, AJAX, user interface, content management, typography, design, branding and identity, UNIX/Linux systems
Jason Bentley’s Experience
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Director of Community Development
Scribd
(Privately Held; 1-10 employees; Internet industry)
July 2006 — Present (3 years 1 month)
I'm helping to build Scribd into the world's largest open library of documents by building communities surrounding content.
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SharePoint Design and Strategy Consultant
Network Appliance
(Public Company; Internet industry)
2006 — 2007 (1 year)
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Consultant:SharePoint Content Management
Spansion, LLC
(Public Company; 51-200 employees; SPSN; Semiconductors industry)
December 2005 — March 2006 (4 months)
SharePoint support for technical documentation group during transition (see previous position at Spansion)
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Consultant: Web Application Documentation
Cisco Systems, Inc.
(Public Company; 5001-10,000 employees; CSCO; Computer Networking industry)
June 2005 — November 2005 (6 months)
Documented internal Siebel business reporting tool. Managed documentation elements; delivered technical copy and graphical content to project team. Developed graphical map of site and related processes for global publication. Brought in last-minute to salvage documentation effort, met and exceeded objectives in compressed timeframe.
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Consultant: Online Technical Content
Spansion, LLC
(Public Company; 11-50 employees; SPSN; Semiconductors industry)
February 2005 — June 2005 (5 months)
Designed and developed copy for Spansion (flash memory) marketing datasheets and technical specifications, structured FrameMaker templates and transposed technical content from legacy formats.
Designed and rendered technical illustrations and line drawings (pin-outs, product specifications, etc).
Streamlined legacy processes across business units with focus on long-term planning and change management.
Consolidated knowledge assets into knowledge portal; trained individual contributors on knowledge processes. -
Consultant: Intranet Content
eBay
(Public Company; 501-1000 employees; EBAY; Internet industry)
February 2004 — October 2004 (9 months)
Delivered written and graphical content targeted at global employees and public community; subject expert for intranet redevelopment task force. Developed global project plans with localized objectives, tracking, schedules, and resources. Delivered copy, graphics, and supporting documents for internal help desks and websites. Coordinated extension of Remedy solution and the setup of internal websites with Documentum. Worked with eBay Corporate Communications to facilitate and enforce standards and best practices in IT communications.
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Consultant: Collaboration Software Documentation
Jive Software, Inc.
(Privately Held; 11-50 employees; Internet industry)
October 2003 — February 2004 (5 months)
Worked directly with executive staff and senior engineers to bring technical, grammatical, and brand cohesion to print documents and the corporate web presence. Delivered web copy, proposals, graphics, marketing collateral, workflow documents, and online content for company's product launch including manuals for collaboration suite including knowledge base, forums, and messaging tools.
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Consultant: Content Developer
Silvaco
(Privately Held; Semiconductors industry)
January 2003 — August 2003 (8 months)
Developed document control and content management infrastructure, reference library, corporate style guide, and research dossiers on major competitors. Provided strategic expertise to executive staff and trained in-house team on content and process automation. Documents delivered include datasheets, white papers, trade articles, conference papers/proposals, a glossary, document matrixes/spreadsheets, press releases, newsletters, sales guides, backgrounders, and case studies. Scripted and provided voice over for flash/video product presentation; voice-over trade show display.
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Technical Writer
Silvaco International
(Internet industry)
2003 — 2003 (less than a year)
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Consultant: Marketing Content
Helio Solutions, Inc.
(Privately Held; 51-200 employees; Internet industry)
May 2002 — December 2002 (8 months)
Delivered sales catalogs, user manuals, RFPs, business case studies, administration guides, and template masters. Provided documentation strategy expertise for projected growth and phased plans for delivery. Created summary packages for major clients including Gap, Inc. and JDS Uniphase.
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Consultant: Marketing Content and Strategy
Entopia
(Privately Held; Computer Software industry)
March 2001 — November 2001 (9 months)
Developed user/administrator manuals, help files, white papers, APIs, web content, sales information, licensing documentation, and trade articles. Advised on user-experience, and product development. Consulted on corporate identity, branding, and position in transition from former identity. Traveled between US-based marketing group and Israeli development team; anaged junior writer in Israel.
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Content Producer (Engineering)
Cisco Systems, Inc.
(Public Company; 1001-5000 employees; CSCO; Computer Networking industry)
August 1997 — February 2000 (2 years 7 months)
Delivered support content for engineering support organization; spearheaded effort to modernize on-line support for engineers, key documenter of transitioning support operations and Y2K preparations. Senior document author for partnered projects, including joint documents with Sun Microsystems and Clarify.
Co-manager of support solutions organization; managed three direct reports; project-managed 7-10 contractors
Developed Frontline administration/support content and help desk website. -
Technical Content Developer
Netcom Online Communciations Services
(Public Company; 201-500 employees; Internet industry)
May 1994 — December 1996 (2 years 8 months)
Developed technical support content during for UNIX and later NetCruiser/Windows customers; developed supprot content for the Netcom Homeport website. Documented processes, workflows, network/telecom architecture diagrams, revised global UNIX guide, FAQ database and support content. Technical liaison on Netcom's Cybersummer 95 Internet marketing junkets, to 15 cities across the US. Filed narrative reports for Netcom website.
