Technical Architect at SITA
Greater Atlanta Area
Technical Architect at SITA
Greater Atlanta Area
Seasoned, accomplished Unix Engineer with 17+ years experience in high-volume, multi-platform environments. Exemplary Engineer, who can manage change, mitigate risk, infuse new ideas and deliver solid business results, taking enterprise system performance and productivity to the next level. Creative problem solving and troubleshooting skills complemented by the ability to communicate the problems and solutions to the business.
System Consolidation , System Architecture, Help Desk, Strategic Technology Planning, Project Management, Data Center Operations, Technical Support, Network Infrastructure, Lean Six Sigma, Customer Relationship, Vendor Management, SOX Compliance, Budge Accountability, Process Engineering
(Privately Held; 1001-5000 employees; Information Technology and Services industry)
August 2008 — Present (1 year 4 months)
(Public Company; 1001-5000 employees; EFX; Financial Services industry)
August 2007 — August 2008 (1 year 1 month)
Member of the Tactical Operations SWAT Team responsible for the operational interface for Equifax Data Center Operations to Equifax applications support and 3rd party outsourced operational personnel. Work with the Enterprise ITSM team to build ITIL based Change, Incident and Problem management documentation.
(Public Company; 5001-10,000 employees; fnm; Banking industry)
January 1998 — August 2007 (9 years 8 months)
Supply oversight to a team of 15 direct reports in identifying, recommending and implementing processes, tools, technologies and products to meet business needs. Manage a complex infrastructure consisting of multiple hardware platforms, 5000+ servers and 3 UNIX distributions (Solaris 10/8, AIX 5.3 and SuSE 9).
Supervised 24/7 Unix operations and Helpdesk support with 30 direct reports.
(Privately Held; 501-1000 employees; Printing industry)
July 1991 — December 1997 (6 years 6 months)
Supplied technical and leadership expertise to team supporting a 24/7 multi-platform production environment in a $60MM publishing corporation. Oversaw Mitel Digital PBX, voicemail and Galaxy Control security systems. Collaborated with RD&E Manager to research, evaluate and integrate new technologies.
AS , Electronic Engineering , 1996 — 2001
Computer Engineering 1984 — 1986