
Senior User Experience Architect at MedAssurant
Washington D.C. Metro Area

Senior User Experience Architect at MedAssurant
Washington D.C. Metro Area
Inspirational and talented software design manager and team lead with expertise in user experience, usability, and interaction design; project management; requirements analysis and specification; object- and service-oriented development; agile design and development techniques; and industrial automation.
Customer-facing commercial skills, including ethnography, account management, and business development. Natural leader with strong facilitation and communication skills. Focused on delivering solutions that delight the customer and grow revenue while controlling costs and timelines and exceeding expectations.
User Experience Design, Human Computer Interaction, Contextual Inquiry, Interaction Design, Group Facilitation, Team Leadership, Software Design Management, Agile and Other Software Development Methods, Design for Six Sigma for Software
(Privately Held; Hospital & Health Care industry)
October 2009 — Present (2 months)
Founding and heading the user experience practice for this fast-growing electronic medical records and compliance company.
(Design industry)
1998 — Present (11 years )
Internet and product design services including user experience reviews and collaborative design workshops.
(Public Company; 10,001 or more employees; ROK; Industrial Automation industry)
January 2007 — October 2009 (2 years 10 months)
Leading interaction design and usability efforts for the software and architecture division of the company.
(Public Company; ROK; Industrial Automation industry)
January 2005 — December 2006 (2 years )
Sold customer-centered industrial automation solutions in the Washington DC metro and Maryland Eastern Shore regions.
(Public Company; 10,001 or more employees; ROK; Industrial Automation industry)
November 1999 — December 2004 (5 years 2 months)
Led strategically critical product development activities.
(Public Company; 10,001 or more employees; BAY; Medical Devices industry)
October 1998 — November 1999 (1 year 2 months)
Led world-wide user research effort to define a new automated blood testing instrument.
(Public Company; 10,001 or more employees; ROK; Industrial Automation industry)
March 1994 — October 1998 (4 years 8 months)
Founded and led user interface design practice on integrated development environment for industrial automation engineers.
(Logistics and Supply Chain industry)
April 1993 — January 1994 (10 months)
Led development of user interface framework for world-wide, real-time shipping logistics system.
(Computer Software industry)
August 1991 — March 1993 (1 year 8 months)
Developed multiple CD-ROM and touch-screen based multimedia systems.
BA , Liberal Arts & Studies - Computer Science, Economics, Sociology , 1990 — 1992
Cum Laude graduate.
National Merit Scholar.
Interaction Design, Software Design, Team Leadership, Home Theater, Gourmet Food and Drink, Biking, The Ocean
ACM SIGCHI, UPA, HFES
US Patent 6931288, User interface and system for creating function block diagrams
US Patent 7457671, Systems and methods that facilitate management of add-on instruction generation, selection, and/or monitoring during execution
Certified Black Belt, Design for Six Sigma for Software