Janine Chartrand

Current

HR Administrator at TELUS

Past

Recruitment Coordinator at TELUS
Assistant Manager (Contract Position) at Cherry Hill Photos
Store Manager at Starbucks Coffee Company

Assistant Store Manager at McDonald's

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1 more...

Education

Capilano University
Ecole supérieure de Commerce d'Amiens Picardie

Connections

500+ connections

Industry

Telecommunications

Janine Chartrand’s Summary

My early beginnings in Operations and People Management in the service industry have been supplemented by my education in Business, Leadership and Human Resources Management at Capilano University in Vancouver, BC (BBA degree, June 2008). I have experience in Labour Relations and a keen interest to learn more about negotiations of this respect.

Currently, I am a HR Administrator at TELUS working in Pensions and Benefits administration seeking to develop my skills and build my network towards becoming a Human Resources Professional. I ultimately want to have career experiences in which I can grow my skills in Negotiations and Organizational Development.

My passion for excellence in Customer Service has transferred to creating an outstanding Candidate Experience at my organization. I am honest, reliable, organized and empathetic.

I am still relatively new to my career, and will jump onto every opportunity presented to me. I believe in life-long learning and being progressive.

Janine Chartrand’s Experience

HR Administrator

TELUS

(Public Company; TU; Telecommunications industry)

October 2008 — Present (1 year 2 months)

Pensions Administration (4+ person team) administrates Pension Plans and RRSP plans for all TELUS Management employees and Company-match RRSP plan for Bargaining Unit team members in Ontario and Quebec in addition to managing Retirement files for TELUS/BC TEL and subsidiaries.

Primary Responsibilities: Payroll reconciliation for Company-match and voluntary RRSP contributions; Generating New Hire reports for Pension and RRSP plans using SAP; Process DC Plan, Company-match RRSP and Voluntary RRSP Employee terminations; Primary contact for Retiree Extended Health and Dental Benefit Plan; Responding to customer queries via telephone and email; processing TELUS Retiree deaths; Monthly Billing to TELUS Pension and Benefit plan vendors; Processing invoices for Pensions Department

Programs Used Frequently in role: MS Excel, MS Outlook, SAP, MS Word, Internet, Online database programs (Sun Life, Standard Life, CIBC Mellon)
Recruitment Coordinator

TELUS

(Public Company; TU; Telecommunications industry)

December 2007 — October 2008 (11 months)

Supporting the business unit called Business Transformation ( internal IT) Recruitment team for TELUS Communications in Burnaby, BC:
-Sourcing candidates for regular/full-time Management/Professional opportunities at our organization.

-Creating a positive candidate experience throughout the recruitment process of assessment, interviews and background checks.

http://www.telus.com/careers
Assistant Manager (Contract Position)

Cherry Hill Photos

(Privately Held; 51-200 employees; Photography industry)

November 2006 — December 2006 (2 months)

This role allowed me to exercise my management, customer service, team building, and technical savvy in a unique fast-paced environment. My responsibilities included:creating efficient processes for smooth transaction flow; motivating team to work fast and accurately, maintaining high customer satisfaction, and equipment maintenance (digital camera, computer, and printing equipment).
Store Manager

Starbucks Coffee Company

(Public Company; 10,001 or more employees; SBUX; Retail industry)

September 2000 — March 2003 (2 years 7 months)

Accountable for all operations of a Retail location in Vancouver, BC. Managed people, customer, and business functions in a unionized and corporate store. Focus on recruitment and development; labour relations, and retention strategies.
Assistant Store Manager

McDonald's

(Public Company; 10,001 or more employees; MCD; Restaurants industry)

June 1995 — August 2000 (5 years 3 months)

Responsible for overseeing all operations in a restaurant location run by an area manager. Participated in Recruitment, training and planning for opening a new location. Focussed on high volume labour scheduling, training, Managing controllable contribution on P&L, and morale building amongst diverse teams

Janine Chartrand’s Education

Capilano University

BBA , Strategic Human Resources Mgmt , 2003 — 2008

I am a recent graduate from Capilano University (former College, recently granted University status by our Provincial Government)

Capilano U has a terrific BBA program that is built on dedicated, skilled instructors providing application and project-based learning.

The benefit of this type of learning is that students with less experience in the workforce are able to apply the skills taught in a safe environment.

For me, paired with my past employment experiences, I was able to quickly relate to my knowledge and build a solid foundation which has made me adaptable and able to hit the ground running in every situation.

Advanced courses include: Leadership, Negotiations, Human Resources Management, Industrial Relations, Small Business Management, Finance, Strategic Management, Management Decision-Making...

Activities and Societies:

Freethink Media - Capilano School of Business - Creative/Radio Ad production
Eldercollege Planning Forum - Capilano College - Marketing Assistant/Facilitator
International Studies/Study Abroad Program - Capilano School of Business - International Students Coordinator/
Ecole supérieure de Commerce d'Amiens Picardie

Business Management, Cultural studies 2006 — 2006

Exchange program at a Private Business school in Amiens, France (1 hr north of Paris). This program has a rotational lecture format and enables students to learn from diverse faculty from cities all over Europe, Canada, and the USA. It also has a celebrated exchange program that allows students from all over the world to take courses in either French or English. During my stay, my peers were from: France, Sweden, Finland, Germany, Spain, Argentina, Mexico, Australia, and Canada. Courses I took include:

*Ressources Humaines
*Business in the European Union
*France and the French
*Cross-Cultural Business
*Doing Business in Japan
*South Africa: Past, Present, Future
*Russia: A Political and Social Review (en francais)
*Leadership
*Strategic Marketing