Jan Mulder

Jan Mulder has an extensive and successful career in marketing, sales and information technology. He couples this with a broad, senior management level expertise, in both the B2B and B2C aspects of approaching the market.

Jan has been active as a creative entrepreneur with his companies Hug Your Customer, Travelogue and Alleman Ideas. He has adopted the roles of Director of Encounters, Creative Entrepreneur and Public Speaker within these organisations. Jan is also acknowledged as an internationally renowned expert in virtual networking.

He is an experienced and confident individual whose method of approach is solid, thorough and profound. He has a clear and well established approach to public speaking and is easily approached. Jan is dedicated to establishing and maintaining a network of social and business contacts and leads the way in Europe as one of the most networked people on the planet.

Jan Mulder’s Specialties:

What do I do:
Successfully achieving the objectives and commitments based on organization, analysis, efficiency, effectiveness, detail minded, energetic, perseverance and managerial skill. All this while maintaining dedication and happiness.

In the areas of: Online Networking, Personal Branding, Overall Management, Marketing, Communication, Global Account Management, Sales Management, Customer Loyalty, Webservices and Webcontent.
In the B2B and B2C market for SME and Enterprises.

Jan Mulder’s Experience

President Ecademy Europe

Ecademy

(Privately Held; Internet industry)

September 2009 — Present (3 months)
Chairman & BlackStar leader Ecademy Netherlands

Ecademy

(Privately Held; Internet industry)

December 2005 — Present (4 years )

Ecademy.com is the oldest social business network, founded in 1998 by Penny and Thomas Power.
In the Netherlands we now (2009) have approx. 7.000 members. The majority active as entrepreneur.
Besides the online communtiy we have regular monthly off-line meetings and events in various cities in the Netherlands.
If you want to join and participate check www.ecademy.com or let me know.
Founder, Owner and Managing Director

Hug Your Customer

(Privately Held; Management Consulting industry)

September 2002 — Present (7 years 3 months)

Social Media - Know Me - share your knowledge
Social Networks - Like Me - share your contacts
Social Transactions - Follow Me - share your opportunities

Jan is the expert in how to get you from Social Media to Social Networks to Social Transactions.

The only way to stay in business is with customers. Knowing how to attract them, and how to keep them. Hug Your Customer is a simple but winning approach to customer service, that a relationship is at the heart of every transaction. Hug Your Customer business philosophy is based on 'hugs', personal touches that impress and satisfy the customer
This is a proven theory, hugging works!

HYC shows how any business can adept this philosophy to attract great staff, lower marketing costs, maintain higher gross margins and long-term revenues. At a time when customer service has become the difference between success and failure, Hug Your Customer shows you how this philosophy brings the results you're looking for.

Customers:
SAS Institute - Versatel - InTouch - Port4Growth - S-Sent Essence - Circuit - Paerel Leven - Het Frankrijk Huis - Keur Company - Calanza - Micorsoft and others
Managing Director

Travelogue Company

(Leisure, Travel & Tourism industry)

August 2002 — Present (7 years 4 months)

Travelogue Company provide bookings via its subsidiaries MijnPerfecteWeekend.nl and MijnPerfecteLocatie.nl with url's like www.strandweekend.nl, www.kasteelweekend.nl, www.natuurweekend.nl and others via which consumers and companies can book there short holiday breaks and/or meetings in luxury hotels.
Director

Port4Growth

(Non-Profit; 1-10 employees; Information Services industry)

December 2004 — July 2005 (8 months)

Port4Growth is a foundation. Offering a platform to fast growing companies in the Netherlands. These companies have between 10 - 1000 employees or/ and exist at least 5 years.

Port4Growth offers: cooperation, knowledge exchange, optimalisation of hurther growth, b2b activities and taking social responsibility.
Director International Business

Vodafone

(Public Company; 10,001 or more employees; VOD; Telecommunications industry)

January 2001 — August 2002 (1 year 8 months)
Manager Corporate Sales

Vodafone Libertel

(Public Company; 10,001 or more employees; Telecommunications industry)

September 1998 — December 2000 (2 years 4 months)
Sales & Marketing Manager

Isolectra

(Public Company; 51-200 employees; Telecommunications industry)

May 1989 — August 1998 (9 years 4 months)
Sales & Marketing

Philips

(Public Company; 10,001 or more employees; Telecommunications industry)

September 1985 — April 1989 (3 years 8 months)