Josephine Mayer-Flores

Current

• Managing Partner at Praebeo Resources
• Founder & President at ProFora Media Inc.

Past

• Author / Writer at Know More Media
• Regional Performance Director at Sitel Philippines
• Country Learning Director at SITEL Philippines

9 more...

Education

• De La Salle University

Recommended

8 people have recommended Josephine

Connections

178 connections

Industry

Online Media

Josephine Mayer-Flores’s Summary

Versatile entrepreneur committed to pursuing a career in areas related to quality, business improvement, training, customer service, content development, and research. Passionate for innovation, pioneering projects and programs based on call quality and training in the call center environment. Ability to quickly learn new technologies and has high regard for education.

A dynamic mentor who is able to foster team work and inspire individuals to strive toward a higher level of achievement. In-depth understanding of Internet tools, technologies, and trends.

Extensive background in core business functions such as administration, finance, operations, production and marketing. Has great interest in creative endeavors such as communications, web design and theatre among others.

Has affiliations with different organizations as a member or contributor. Currently writing at a business blog at Know More Media and Founder of ProFora Media Inc.

Josephine Mayer-Flores’s Specialties:

Webinar production, Quality Assurance, Training and Development, Content Development, Graphic and Web Design, Purchasing, Data Analysis, Project Management, Quality Monitoring and Analysis, Customer Satisfaction, Precision Monitoring

Additional Information

Josephine Mayer-Flores’s Groups:

ASQ (American Society for Quality), ICMI (International Customer Management Institute), PSQ (Philippine Society for Quality), KnowMoreMedia (www.knowmoremedia.com), Call Center Script (www.callcenterscript.com), ASTD (American Society for Training and Development), PSTD (Philippine Society for Training & Development), Entreplink, Digital Filipino

•    DigitalFilipino.com Club
•    American Society for Quality
•    Filipino Professionals
•    Learning, Education and Training Professionals Group
•    Know More Media, Inc.
•    Consultants Network
•    ASTD National
•    De La Salle Philippines
•    De La Salle - College of Saint Benilde
•    Call Center Pros
•    World Webinar Network
•    Need A Speaker / Be A Speaker
•    Best Practices in Service Desks and ITIL Worldwide
•    Best Practices in Call Centers Worldwide
•    Benprise ( Offshore Outsourcing, BPO, Call Center & Contact Center )
•    Best Practices in Customer Satisfaction Worldwide
•    Philippines Call Center Professionals
•    W! Webinar!
•    De La Salle-College of Saint Benilde Alumni Association