
Technical Specialist in Contact Centre Technologies
Glasgow, United Kingdom

Technical Specialist in Contact Centre Technologies
Glasgow, United Kingdom
I'm an all-round ICT expert with wide experience from Active Directory Domains to Red Hat Enterprise Linux servers. I currently specialise in Workforce Optimisation technologies for agent scheduling, quality management and compliance voice recording from the Verint Witness Actionable Solutions Impact 360 product range.
Verint Witness Actionable Solutions Impact 360