Multimedia Project Manager at Department of Veterans Affairs
Cleveland/Akron, Ohio Area
Multimedia Project Manager at Department of Veterans Affairs
Cleveland/Akron, Ohio Area
Jamie is an interaction designer adept at eLearning, visual communication, information architecture, and usability. He has over 12 years experience creating successful customer facing and internally-directed solutions in web use strategies, instructional design, visual design, and branding. In short, he uses functional creativity to address business goals. He is at home on a design team, using PM structure for both understanding the larger initiative as well as defining tactical requirememnts. Clients have ranged from regional companies to the federal government to global enterprises.
His academic focus is on multiculturalism in design across the usability and eLearning fields--learning experiences in which technology empowers the user.
Information architecture, eLearning, instructional design, usability, graphic design, interaction design.
(Government Agency; 10,001 or more employees; Government Administration industry)
November 2007 — Present (1 year 9 months)
Instructional Systems Design (ISD) operating at both the program and project levels. Advisor on analysis, design, development, implementation, and evaluation of e-learning.
• Establishes processes which integrate instructional design with product design and development in order to create eLearning for specialized learning environment.
• Effectively applies instructional design principles in order to remediate content from subject matter experts.
• Leads content strategy team initiatives to establish information architecture, increase usability and adaptable knowledge management.
(Government Agency; 10,001 or more employees; E-Learning industry)
May 2002 — Present (7 years 3 months)
'Visual Information Specialist' within National Training & Education Office: IA, ID, and usability lead for web-based instruction - learning audience of physicians and medical practitioners. Active in evolving development and process strategies for SCORM-compliant products within an LMS.
(Public Company; Internet industry)
2000 — 2002 (2 years)
Interactivity and graphic design for creative team which supported interactive marketing, heuristic site evaluations, usability testing services, IA, and digital brand strategies. Personally contributed to accounts that include Bank of America, Chrysler, Dana, Eaton, McDonald Investments, Penton Media, and Sherwin Williams.
(Educational Institution; 1001-5000 employees; Higher Education industry)
September 2002 — November 2002 (3 months)
Instructor - Education Dept.: "Web Design for Teachers," a course in the graduate-level teacher education program. Covered concepts of coding, content strategy, multimedia learning, layout, typography, and troubleshooting for a wide range of teachers' disciplines and abilities. Semester-long projects designed to be real-world tools students applied in their respective professional setting.
(Partnership; 10,001 or more employees; EY; Accounting industry)
1996 — 1998 (2 years)
Developed training products for multi-national consulting firm. Key participant in developing taxonomy structures for online just-in-time (JIT) course composition (similar to an LMS). Interface design and nonlinear audio/video production to CBT modules supporting medical processing, accounting systems, and business processes analysis clients.
PhD , Instructional technology, cognitive psychology, multiculturalism in design elements of eLearning , 2004 — 2010 (expected)
CUA , Usability Certification , 2008 — 2008
M.Ed. , Curriculum & Instruction w/ technology focus , 1998 — 2001
BA , Professional Writing & Editing; Graphic Design , 1986 — 1992
1983 — 1987
NEOUPA, IAI
• Innovations in American Government Award - John F. Kennedy School of Government at Harvard University
• Usability Analyst of the Month (May 2009) at Human Factors International: http://www.humanfactors.com/training/cuaofthemonth.asp