James Wong

Current

• Global Community Manager at iContact Corporation

Past

• Part-Time Sales Associate at Brookstone
• Technical Support Analyst II at iContact Corporation
• CAD Design Engineer at Cooper Bussmann

• Technology Coordinator at Keller Williams Realty
• Office Associate at Helzberg Diamonds

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2 more...

Education

• North Carolina State University
• North Carolina Central University
• Cary High School

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Recommended

11 people have recommended James

Connections

136 connections

Industry

Marketing and Advertising

Websites

• iContact Corporation
• iContact Community
• Twitter Profile

James Wong’s Summary

Over 12 years of Internet, HTML Design, & eMarketing Experience, specializing in Social Media, Web 2.0, Enterprise 2.0, & Brand Reputation Management.

As the Global Community Manager for the iContact Community (http://community.icontact.com), this position requires the use of both short and long-term strategic and tactical planning and marketing concepts. Daily coordination with Project Managers and Development Teams to develop new and modify existing Community-based software applications and initiatives.

iContact.com's web-based applications enable businesses to manage Online Communications, as well as to Create, Send, and Track Emails, Newsletters, Blogs, RSS Feeds, Surveys, AutoResponders, and other Social Media Communication Tools.

James Wong’s Specialties:

Global Community Management, Strategic Community Planning, Tactical Community Strategies, SMB eMarketing, Online Communication, Social Media Relations, Social Media Marketing, Web 2.0 Concepts & Technologies, Enterprise 2.0 Concepts & Technologies, & Brand Reputation Management.

James Wong’s Experience

• Global Community Manager

  iContact Corporation

  (Privately Held; 51-200 employees; Marketing and Advertising industry)

  November 2007 — Present (9 months)

  As the Global Community Manager for the iContact Community (http://community.icontact.com), this position requires the use of both short and long-term strategic and tactical planning and marketing concepts. Daily coordination with Project Managers and Development Teams to develop new and modify existing Community-based software applications and initiatives.

• Part-Time Sales Associate

  Brookstone

  (Public Company; 1001-5000 employees; BKST; Retail industry)

  October 2007 — December 2007 (3 months)

  Seasonal Part-Time Sales Associate for Brookstone, a major competitor to Sharper Image, both of which specialize in unique gadgets, fine travel accessories, and gifts.
  
  Assisted the Southpoint (Durham, NC) location as not only a sales associate, but provided management with new ideas on how to efficiently market and successfully sell merchandise to the public.

• Technical Support Analyst II

  iContact Corporation

  (Privately Held; 51-200 employees; Information Technology and Services industry)

  March 2007 — November 2007 (9 months)

  Provided Level II Technical Support for the iContact Online Communications Platform. Support provided via Email, Phone, and Chat Support Channels.

• CAD Design Engineer

  Cooper Bussmann

  (Public Company; 10,001 or more employees; CBE; Electrical/Electronic Manufacturing industry)

  January 2006 — January 2007 (1 year 1 month)

  Computer Aided Design Engineer, utilizing AutoCAD, SolidWorks, and Pro/E Wildfire 2.0.

• Technology Coordinator

  Keller Williams Realty

  (Privately Held; 10,001 or more employees; Real Estate industry)

  February 2004 — January 2006 (2 years)

  Systems and Network Admin for the Cary branch of Keller Williams. Tasked with all Technical and Systems aspects of operating and maintaining daily operations.

• Office Associate

  Helzberg Diamonds

  (Public Company; 1001-5000 employees; Retail industry)

  2004 — 2005 (1 year)

James Wong’s Education

• North Carolina State University

  Computer Science 2001 — 2003

• North Carolina Central University

  Computer Science 2000 — 2001

  North Carolina Incentive Scholar
  NCCU Honors Student

• Cary High School

  Diploma, Network Engineering, Web Design, & Naval Science, 1996 — 2000

  CHS Honors Graduate

  Activities and Societies:

  Completed 4 Years in the Naval Junior Reserve Officers Training Corps (NJROTC) Program with Honors.

Additional Information

James Wong’s Websites:

• iContact Corporation
• iContact Community
• Twitter Profile

James Wong’s Interests:

Management, Strategic Marketing, Tactical Marketing, Public Relations, Social Media, Social Media Relations, Internal Communications, Emerging Technologies, Fishing, Carolina Hurricanes Hockey, & Group Events/Activities.

James Wong’s Groups:

National Social Media Club, Triangle Interactive Marketing Association, Email Marketers Club, Society of Plastic Engineers, Association of Well Dressed Professionals, & a Proud Member of the iContact Family!

•    eOffice member
•    OpenNetworkers.info member
•    Networking pros member
•    LI Socials member
•    Well-dressed Professionals member
•    Triangle Tweetup member
•    Plurk-in member

James Wong’s Honors:

- Performance Service Award (iContact Corporation, Jan 2008)

- Pro/Engineer Wildfire Certification (2003)

- SolidWorks Certification (2002)

- Achievement in Military Leadership (American Legion, 2000)

- US Marine Corps League Commendation (USMC, 1999)

- US Navy Mini-Boot Camp Commendation (NJROTC, 1999)

- US Navy Area 5 Leadership Academy Commendation (1998)

- Outstanding Academic Achievement (CHS, 1998)

- US Coast Guard AUX Seamanship Commendation (1997)

James Wong’s Contact Settings

Interested In:

• new ventures
• job inquiries
• expertise requests
• business deals
• reference requests
• getting back in touch