Field Sales & Account Manager at Trescal
London, United Kingdom
Field Sales & Account Manager at Trescal
London, United Kingdom
> Key Account management including development of major accounts with annual turnover of over £5m
> Good Knowledge of Telecom , Electronics, Test & Measurement and Defence & Aerospace industries.
> Major Customer and staff management of technical issues as well as finance and tender negotiations.
> Business minded and corporate profit driven in day to day practice
Sales -
Asset Management -
Service - Calibration & Repair -
Market Intelligence -
Direct Touch -
Account Management -
Major Accounts -
Test & Measurement Experience -
Marketing to maximize new business
(Privately Held; Mechanical or Industrial Engineering industry)
January 2010 — Present (3 months)
Trescal, European leader in calibration, provides a broad range of services for the test and measuring equipment
market.
Trescal is represented in 11 European countries: Belgium, Czech Republic, Denmark, France, Germany, Italy, Spain,
Sweden, the Netherlands, United Kingdom and Rumania.
Supplementing the standard technical services (verification, calibration and repair of T&M instruments), Trescal offers its
expertise for the implementation and acquisition of measurement systems, customised equipment pool management
software solutions, metrology and technical support, and training.
Trescal operates in over 45 calibration laboratories and employs over 1000 people across Europe. Trescal services
20,000 customers in various sectors such as Defence, Aerospace, Aeronautics, Automotive, Power Generation & Utilities,
Electronics Manufacturing, Communications and Medical & Chemistry
(Public Company; Telecommunications industry)
May 2007 — January 2010 (2 years 9 months)
To manage service contract customers and act as part of the project team developing asset management services.
• Act as the prime point of contact for contract customers.
• Run successful review meetings.
• Negotiate new contracts and amendments to existing contracts.
• Work with the relevant Customer Liaison Officers & Service labs to ensure service delivery.
• Resolve issues in a timely manner to ensure customer satisfaction.
• Work with the sales department to develop new business.
• Act as an interface with suppliers for the Equipment Management Service.
• Take ownership of contract profitability
• Management of the Customer Liaison & Commercial Department within the UK Service Business including assignment of duties to the Customer Liaison & Commercial Team
• Management of the Internal Sales Dept
.
(Privately Held; 51-200 employees; Electrical/Electronic Manufacturing industry)
April 2006 — April 2007 (1 year 1 month)
Meet or exceed sales objectives of assigned territory by promoting and selling a defined range of products through using professional sales techniques and developing long-term customer relationships.
• Meet or exceed sales targets, increase market share through achieving maximum sales through existing account sand discovering new customers
• Create and work to your sales plan and keep it up to date monthly
• Participate fully with pre- and post sales support
• Work with marketing to increase sales through targeting current customers and identifying and exploiting new markets
• Negotiating tender and contract terms, to meet both client and company needs
• Making technical presentations and demonstrating how a product will meet client needs
• Managing and interpreting customer requirements - listening to clients and using astute questioning to understand, anticipate and exceed their needs
• Participate in sales meetings, exhibitions and trade shows
(Public Company; 1001-5000 employees; Electrical/Electronic Manufacturing industry)
1998 — 2003 (5 years )
Repair, calibration and providing general after sales support for the Anritsu Range of RF & Microwave test and measurement equipment. To inspect, test and calibrate new equipment prior to delivery to customers.
• Inspect, test & calibrate new equipment prior to delivery.
• Repair/re-align customer equipment so that it meets original specification.
• Calibrate to traceable standards customer equipment.
• Travel to customers through out the UK to provide on-site repairs and calibrations.
• Complete repair reports to record all repair/re-alignment information, parts used and time spent to complete work.
• Self inspect all work to ensure ISO quality requirements are met.
• Provide technical support to: - Customers, Sales Force and Anritsu Companies.
• Obtain technical advice from manufacturing facilities as may be necessary.
• Document approved modifications to equipment.
(Public Company; WTB; Hospitality industry)
1997 — 1998 (1 year )
HNC Electronics & Engineering
Football, golf and Socialising
BAE Systems Chairmans Bronze Award for implementing an on-site calibration service for BAE Systems Salmesbury. This has resulted in significant savings in cost and turn around time.