James Rizzo

Current

• Help Desk Manager at Providence College

Past

• Writing Center Tutor at Seymour High School
• Substitute Teacher at St. Mary School
• RCC at University of Connecticut

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Education

• The University of Connecticut

Recommended

1 person has recommended James

Connections

43 connections

Industry

Information Technology and Services

Websites

• My Blog
• My Company

James Rizzo’s Summary

Helpdesk Manager with experience in minor web development, including blogs and wikis, imaging of computer labs, and student employment. Interested in employment in a college or university setting.

James Rizzo’s Specialties:

Strong customer service, including adaptability to and use of different technologies and strong communication and troubleshooting skills. Developed documentation for the college community.

James Rizzo’s Experience

• Help Desk Manager

  Providence College

  (Educational Institution; 501-1000 employees; Higher Education industry)

  December 2003 — Present (5 years 8 months)

  Manage day-to-day Helpdesk operations.
  Manage 1 full time employee, 2 part time employees, 2 graduate assistants, and 65 student employees.
  Maintain the IT website.
  Administrator of the PC Self Help wiki.
  Many other various tasks as assigned.

• Writing Center Tutor

  Seymour High School

  (Information Technology and Services industry)

  September 2003 — November 2003 (3 months)

  Maintained the Writing Center computers.
  Assisted faculty and students with usage of computers.
  Assisted faculty and students with internet research.
  Assisted with classes held in the Writing Center.

• Substitute Teacher

  St. Mary School

  (Primary/Secondary Education industry)

  September 2002 — May 2003 (9 months)

  Short term and long term substitute teacher for private K-8 school.

• RCC

  University of Connecticut

  (Information Technology and Services industry)

  2000 — 2001 (1 year)

James Rizzo’s Education

• The University of Connecticut

  BS , Ecology and Evolutionary Biology , 1997 — 2001

  Activities and Societies:

  ResNet

Additional Information

James Rizzo’s Websites:

• My Blog
• My Company

James Rizzo’s Interests:

technology, web 2.0, skiing, craft beer

James Rizzo’s Groups:

ResNet Symposium

•    University of Connecticut Alumni Networking Group (4000+ alumni)
•    Providence College
•    ResNet
•    Fans of Digsby

James Rizzo’s Contact Settings

Interested In:

• career opportunities
• new ventures
• job inquiries
• expertise requests
• reference requests
• getting back in touch