James Owen Gallagher

Current

• Managing Director at Acture Ventures Inc.
• Advisor at FindTouch

Past

• Sales Strategy & Process Consultant (via Acture Ventures) at SystemaTech Inc
• Sales & Lead Generation Consultant (via Acture Ventures) at RadiantGrid Technologies, LLC
• Lead Generation & Prospecting Consultant (via Acture Ventures) at Intelius

• Sales Leadership Consultant (via Acture Ventures) at Sustainable Minds
• Sales & Lead Generation Consultant (via Acture Ventures) at Thinkspace
• Sales & Lead Generation Consultant (via Acture Ventures) at RescueTime
• Sales & Lead Generation Consultant (via Acture Ventures) at Delve Networks
• Sales Process Consultant (via Acture Ventures) at J&D's Bacon Salt
• Vice President, Sales at IMPREV
• Vice President, Sales & Customer Service at EARTH CLASS MAIL
• Vice President, Inside Sales at JOBSTER
• Senior Director, Inside Sales & Sales Operations at JOBSTER
• Director, Inside Sales & Sales Operations at APEX LEARNING
• Senior Account Executive at APEX LEARNING
• Senior Account Executive at ORRTAX SOFTWARE
• Account Executive at Pioneer Radio & Sports Marketing
• Area Sales Manager at Oshman's Supersports
• Area Sales Manager at JCPenney

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Education

• Bellarmine Preparatory
• Washington State University

Recommended

38 people have recommended James Owen

Connections

500+ connections

Industry

Information Technology and Services

Websites

• @jamesoweng on Twitter

James Owen Gallagher’s Summary

I specialize in leading and optimizing highly effective sales teams, account support teams, lead prospecting and lead generation programs, and all revenue and customer related processes for emerging Seattle area companies.

• 17 successful years of sales leadership.
• 13 years in software, SaaS, & web delivered services.
• 13 years targeting small business, mid-market, & enterprise.
• 12 years targeting consumers.
• 6 years SalesForce.com administrator experience.
• 6 years targeting government & education.

Email is the best way to contact me:
jamesg@actureventures.com

James Owen Gallagher’s Specialties:

sales team building • sales strategy • sales execution • sales operations • SAAS • telesales • lead generation • revenue development • cold calling • salesforce.com • funnel management • winning proposals • account retention & development • incentive plans • sales analytics • account management • board preparation • lead marketing • team motivation • business team leadership • bootstrapping • recurring revenue • SEM • SEO • inside sales • outside sales • field sales • business development

James Owen Gallagher’s Experience

• Managing Director

  Acture Ventures Inc.

  (Privately Held; Information Technology and Services industry)

  July 2008 — Present (1 year 5 months)

  Acture (www.ActureVentures.com) is a leading Seattle venture resources firm designed and proven to help early stage businesses deliver on their revenue, lead generation, and business goals. With high-impact programs and part-time personnel available on-demand in the areas of lead marketing, lead prospecting, sales generation, salesforce.com administration, web design, product management, and outsourced development, we are prepared to optimize and amplify your existing teams and processes, or to help you build them from scratch in a unique and much more affordable way.

• Advisor

  FindTouch

  (Staffing and Recruiting industry)

  July 2007 — Present (2 years 5 months)

  Advising Findtouch on the sales acquisition model, the revenue model, the employer experience model, the LMP experience model, and the go-to-market strategy.

• Sales Strategy & Process Consultant (via Acture Ventures)

  SystemaTech Inc

  (Privately Held; Hospital & Health Care industry)

  April 2009 — June 2009 (3 months)

  Consulted on Sales, Lead Generation Programs, Prospecting Processes, and Salesforce.com setup, launch and best practices.

• Sales & Lead Generation Consultant (via Acture Ventures)

  RadiantGrid Technologies, LLC

  (Privately Held; Computer Software industry)

  January 2009 — May 2009 (5 months)

  Consulted on Sales and Lead Generation programs and processes.

• Lead Generation & Prospecting Consultant (via Acture Ventures)

  Intelius

  (Privately Held; Internet industry)

  March 2009 — April 2009 (2 months)

  Consulted on Lead Generation Programs, Prospecting Processes, and Salesforce.com re-launch, and best practices.

• Sales Leadership Consultant (via Acture Ventures)

  Sustainable Minds

  (Information Technology and Services industry)

  March 2009 — April 2009 (2 months)

• Sales & Lead Generation Consultant (via Acture Ventures)

  Thinkspace

  (Management Consulting industry)

  January 2009 — April 2009 (4 months)

  Consulted on Sales and Lead Generation programs and processes.

• Sales & Lead Generation Consultant (via Acture Ventures)

  RescueTime

  (Privately Held; Internet industry)

  November 2008 — March 2009 (5 months)

  Consulted on Sales, Lead Generation Programs, Prospecting Processes, and Salesforce.com setup, launch, and best practices.

• Sales & Lead Generation Consultant (via Acture Ventures)

  Delve Networks

  (Media Production industry)

  August 2008 — February 2009 (7 months)

  Consulted on Sales, Lead Generation Programs, Prospecting Processes, and Salesforce.com setup, launch, and best practices.
  
  * Built out the Sales Team, Processes, & Methodology
  * Hired & Lead the Sales Team
  * Built the Lead Generation Team and Program
  * Team increased customer count by over 700% within 6 months
  * Team increased the sales pipeline by over 900% within 6 months
  * Team progressed to close over 18% of presentations into wins

• Sales Process Consultant (via Acture Ventures)

  J&D's Bacon Salt

  (Food Production industry)

  January 2009 — January 2009 (1 month)

  Consulted on Sales Programs & Processes.

• Vice President, Sales

  IMPREV

  (Computer Software industry)

  March 2008 — October 2008 (8 months)

  Imprev is the leading online agent marketing center for real estate agents, brokers, and marketing executives. Imprev enables customers to choose from over 1200 designs, upload their photos, videos, contact information, and descriptive phrases, and then create a print order, create a web page, create a virtual tour, create a web commercial, or email or download their finished project.
  
  * Built out Sales Team, Sales Operations, Processes, & Methodology
  * Hired & lead a "Lead Marketing and Agent" Sales Team
  * Hired & lead a direct to "Broker" Sales Team
  * Hired & lead an "Enterprise" Sales Team
  * Team increased Broker monthly customer count by over 40% within 6 months.
  * Team increased weekly Agent customer sign-ups by over 100%
  * Built a 1.8 million dollar annualized sales pipeline within 6 months

• Vice President, Sales & Customer Service

  EARTH CLASS MAIL

  (Privately Held; 51-200 employees; Computer Software industry)

  March 2007 — March 2008 (1 year 1 month)

  Earth Class Mail™ gives people the ability to access their U.S. postal mail online from anywhere in the world, 24x7. The service is used by individuals, small businesses, and major corporate and government enterprises, with users currently accessing the ( http://www.earthclassmail.com ) website from over 130 countries. It is a popular alternative to P.O. Box rental, executive suites and mail-forwarding services.
  
  * Built out a "Consumer & SMB" Sales Team
  * Built an "Earth Class" Customer Service Team
  * Lead the team to consistently close 81% of leads to wins
  * Team increased customer signups per month by 403%
  * Team increased customer revenue per month by 498%

• Vice President, Inside Sales

  JOBSTER

  (Privately Held; Internet industry)

  January 2006 — March 2007 (1 year 3 months)

  Jobster develops, sells, and supports a premier career matching community with recruitment tools to businesses of all sizes.
  
  * Hired and built a team up to 36 direct reports including: 21 senior sales executives, 8 lead specialists, 5 enterprise inside executives, an inside sales director, and a sales coordinator.
  * Team exceeded all quarterly goals in 2006: Q1, Q2, Q3, and Q4.
  * In 2006, lead the team to increased sales of 530% over the prior year.
  * Reduced a 100 day sales cycle down to a 40 day sales cycle by executing on aggressive initiatives in 2006.
  * Increased the average size sale by 525% by executing on aggressive initiatives in 2006.
  * Lead 78% of the sales team to exceed their personal quotas in 2006.
  * Awarded President’s club recognition for 2006.

• Senior Director, Inside Sales & Sales Operations

  JOBSTER

  (Privately Held; 51-200 employees; Internet industry)

  January 2005 — January 2006 (1 year 1 month)

  * Team exceeded all quarterly goals: Q1, Q2, Q3, and Q4 in 2005
  * Awarded President’s club recognition for 2005.
  * Awarded the Jobster “Cool Hand Luke” award for 2005.

• Director, Inside Sales & Sales Operations

  APEX LEARNING

  (Privately Held; E-Learning industry)

  January 2001 — January 2005 (4 years 1 month)

  Apex Learning develops, sells, and supports online courses and eLearning programs to the education market.
  
  * Hired and built a team up to 27 direct reports including 12 sales professionals, 14 lead generation representatives, and a sales coordinator.
  * 2004-2005 lead the team to increased sales of 190% over the prior year.
  * 2003-2004 lead the team to increased sales of 220% over the prior year.
  * 2002-2003 lead the team to increased sales of 210% over the prior year.
  * In addition to managing the sales team, I was also the top inside sales producer for 2002-2003 school year.
  * Was the key communications hub between the sales team and the support, enrollment, and finance teams.
  * Organized and helped in the design of sales training events, sales territories, and compensation packages.
  * Influenced major improvements to sales operations, customer enrollment, and support processes.

• Senior Account Executive

  APEX LEARNING

  (Privately Held; E-Learning industry)

  February 2000 — January 2001 (1 year )

  * Prospected for new leads, closed current leads, supported and renewed customers.
  * The yearly booked sales for my field partner and I equaled $1.78 million (162% of quota).
  * My region’s sales represented a 510% increase in revenue over the previous year and was the top region nationally.
  * Was the top inside sales producer in the 2000-2001 school year and then was promoted to sales management

• Senior Account Executive

  ORRTAX SOFTWARE

  (Computer Software industry)

  October 1998 — February 2000 (1 year 5 months)

  Orrtax Software (purchased by CCH Small Firm Services in 2008) develops, sells, and supports tax preparation software and e-filing services to tax professionals nationwide.
  
  * My personal yearly sales for 1999 equaled 155% of quota.
  * Earned the top new sales producer for each of the months of May, June, July, August, Sept, and October 1999.
  * Achieved “Account Executive of the Quarter” for both Quarter 2 1999 and for Quarter 3 1999.
  * Awarded “Orrtax Associate of the Month” for September 1999.
  * Exceeded my sales goals every quarter with the company.
  * Was the top new sales producer in the 1999 sales year (out of 11 sales executives.)
  * Earned the fastest promotion to Senior Account Executive in Orrtax’s history (month 8 with Orrtax.)

• Account Executive

  Pioneer Radio & Sports Marketing

  (Marketing and Advertising industry)

  February 1997 — October 1998 (1 year 9 months)

  Pioneer Radio & Sports Marketing produces and sells sports radio advertising and marketing services to businesses nationwide.
  
  * Closed, on average, 1 out of every 11 phone calls into a verbally recorded or written sales contract on the spot.
  * Personal yearly sales for 1997 equaled 143% of quota.
  * Awarded “Account Executive of the Quarter” for Quarter 4 1997.
  * Exceeded my sales goals every quarter with the company.
  * Consistently finished first, second, or third in new monthly sales production (out of 13 sales executives.)
  * Earned the fastest promotion to Account Executive in Pioneer’s history by closing 7 new sales in just 5 days on the phone (my 8th day of employment with Pioneer.)

• Area Sales Manager

  Oshman's Supersports

  (Sporting Goods industry)

  July 1995 — August 1996 (1 year 2 months)

  Oshman's was a sporting goods superstore chain which merged with Gart Sports in 2001 and was subsequently purchased by Sports Authority.
  
  * Part of the grand-opening management team that launched the Auburn Supermall flagship store.
  * Hired, trained, and staffed departments within budget.
  * Responsible for over $3M in inventory and annual sales.
  * My departments lead the nation in sales in August, September, October, November, and December in 1995 (out of over 4 dozen stores.)

• Area Sales Manager

  JCPenney

  (Public Company; JCP; Retail industry)

  May 1992 — July 1995 (3 years 3 months)

  JCPenney is a national retail department store mega-chain.
  
  Silverdale, WA store from 1994-1995
  * Hired, trained, and staffed departments within budget.
  * Responsible for over $2M in inventory and annual sales.
  
  Puyallup, WA store from 1993-1994
  * Brought in to liquidate over $1.4M in inventory with a staff of 6 and a deadline of 80 days.
  * Delivered the most profitable store closing in NW Region IV in 1994.
  
  Olympia, WA store from 1992-1993
  * Hired, trained, and staffed departments within budget.
  * Responsible for over $1.1M in inventory and annual sales.

James Owen Gallagher’s Education

• Bellarmine Preparatory

• Washington State University

  Bachelor of Arts in Business Administration ,

Additional Information

James Owen Gallagher’s Websites:

• @jamesoweng on Twitter

James Owen Gallagher’s Interests:

Sales Strategy, Lead Generation Strategy, Process Strategy, Consulting Opportunities, Advisory Board Opportunities, Placing Top People into Winning Scenarios, Entrepreneurship.

James Owen Gallagher’s Groups:

WTIA, NWEN, Seattle Tech Startups.

•    Washington State University Alumni Group
•    NWIAG
•    NWEN - Northwest Entrepreneur Network
•    Washington Technology Industry Association (WTIA)
•    Software as a Service (SaaS) Group
•    Acture Ventures - Seattle-Bellevue
•    Pacific Northwest Networking
•    Seattle 2.0

James Owen Gallagher’s Honors:

*Presidents Club achiever 2006 (Jobster)
*Presidents Club achiever 2005 (Jobster)
*Cool Hand Luke award (for managing rapid change with grace) 2005 (Jobster)
*Top Inside Sales Producer 2000 (Apex Learning)
*Top New Sales Producer 1999 (Orrtax Software)
*Associate of the Month, September 1999 (Orrtax Software)
*Account Executive of the Quarter, Q2 1999 (Orrtax Software)
*Account Executive of the Quarter, Q3 1999 (Orrtax Software)
*First Place-- Quarterly contest, April 1998 (Pioneer Radio & Sports)
*First Place-- Quarterly contest, May 1997 (Pioneer Radio & Sports)
*Account Executive of the Quarter, Q4 1997 (Pioneer Radio & Sports)

James Owen Gallagher’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• new ventures