
Senior Product Manager (Global), Enterprise Endpoint Security at Trend Micro
Taiwan

Senior Product Manager (Global), Enterprise Endpoint Security at Trend Micro
Taiwan
Customer-driven Product Management professional with expertise in collecting and communicating market requirements.
Most recent experience in software security field ranging from Mac endpoint protection to large-scale storage solutions.
(Public Company; TYO: 4704; Computer Software industry)
2009 — Present (less than a year)
Global Product Manager for Trend Micro Security (for Mac), and the ServerProtect product line.
(Public Company; TYO: 4704; Computer Software industry)
2008 — 2009 (1 year )
Global Product Manager for Trend Micro Security (for Mac), and the ServerProtect product line.
(Public Company; TYO: 4704; Computer Software industry)
2007 — 2008 (1 year )
Member of the Product Management team. Responsible for gathering market data and documenting business cases, UX requirements, and use cases.
(Public Company; TYO: 4704; Computer Software industry)
2006 — 2007 (1 year )
Management level team lead for the Enterprise customer business unit. Responsible for staff training, mentoring and assessment as well as leading the design of Control Manager 5.0.
(Public Company; TYO: 4704; Computer Software industry)
2002 — 2006 (4 years )
Senior UI designer responsible for training the design and engineering teams in best practices and design principles, usability tests and UI Standards. Directly responsible for leading the design of Control Manager 3.0, Cisco Incident Control System Server 1.0, and Network Viruswall Enforcer 2.0.
(Public Company; Computer Software industry)
2002 — 2002 (less than a year)
Responsible for designing, recruiting and running usability tests for FileMaker 7.0. Produced an in-depth report that included suggested design iterations and interactions.
(Public Company; DRIV; Internet industry)
2001 — 2002 (1 year )
Member of the Product Management staff responsible for the overall vendor-facing user experience. Created use cases and authored requirements for new product features. Defined and communicated success metrics based off of market data.
(Computer Software industry)
2000 — 2001 (1 year )
Responsible for designing new features for large enterprise web-based business management application. Educated the management and development on user-centered design principles.
(Computer Software industry)
1999 — 2000 (1 year )
Responsible for leading the application design of large web-based business management applications. Met with large customers to identify feature requirements for the product offering.
(Computer Software industry)
1995 — 1999 (4 years )
Conducted field observations to validate design concepts and understand usage patterns. Created design requirements, storyboards, wireframes and UI prototypes.