
Lead Technical Writer at Salesforce.com
San Francisco Bay Area

Lead Technical Writer at Salesforce.com
San Francisco Bay Area
Lead Technical Writer
Languages: Visual C++/C#/Basic .NET, Java, C++, C, HTML, XML, XSLT, Relax NG, SQL, JavaScript
RAD Tools: Microsoft Visual Studio 2008, NetBeans, Eclipse
Primary Expertise: .NET Programming Languages, OOA/OOD, Web Services (subject of Ph.D. dissertation), Microsoft .NET, SOAP, WSDL, WS-* standards, J2EE, UML, ADO, OLEDB, JNI, GDI+, Networking (TCP Sockets), Multithreading
OSs: Windows, Linux, Mac OS
Authoring: FrameMaker 9, Creative Suite 4, MS Office, Ant, Javadocs, Doxygen
(Public Company; CRM; Computer Software industry)
December 2009 — Present (1 month)
Actually the position starts next month but LinkedIn doesn't let you specify future start dates.
(Educational Institution; Higher Education industry)
March 2008 — Present (1 year 10 months)
I teach graduate courses in MIS, Client/Server computing, Systems Analysis/Planning/Control, Networking, IS Security, and Statistics, as well undergraduate courses in Statistics.
(Educational Institution; E-Learning industry)
2003 — Present (6 years )
I teach online courses in Statistics, Applied Computer Science (ACS), MIS, Computer Information Security, and eCommerce (ECM) for graduate students, perform departmental reviews of dissertation manuscripts, chair dissertation committees, mentor new faculty members, and serve on cross-curricular committees in which I participate in accreditation activities, make recommendations for textbook adoption, and create standardized syllabi to be used throughout the university. I held faculty lead positions in the ACS, MIS and ECM specializations from 2004 to 2006.
(Public Company; 1001-5000 employees; ADBE; Computer Software industry)
December 2004 — November 2009 (5 years )
Senior Technical Writer, Learning Resources
I was the project lead and content architect for the Flash Media Rights Management Server SDK, Flash and
AIR Player Porting SDK for Smartphones, Acrobat SDK, PDF Library SDK, and served as an individual
contributor for the LiveCycle SDK. My primary responsibilities included project planning, writing
developer documentation, performing research pertaining to the technical details involved in cross-product
content architecture efforts, and working with other Learning Resources leads and managers to develop
standards that help unify writing efforts throughout the company.
(Public Company; 1001-5000 employees; DV; Higher Education industry)
January 2001 — January 2004 (3 years 1 month)
I held a leadership role in the Computer Engineering department, and managed 15 faculty members as we
engaged in cross-functional team efforts to develop a unified curriculum approach for both student and
faculty training on emerging technologies. I taught Data Structures/Analysis of Algorithms using J# .NET
and Object-Oriented Programming using C++ .NET, and was the Instructor of Record for the CET Senior
Projects.
(E-Learning industry)
January 1997 — January 2001 (4 years 1 month)
Developed and taught C++, Java (both honors courses), Honors Math Sequence through Calculus. Hired
and trained new staff, developed curriculum, adopted textbooks, and managed 12 teachers instructing over
2000 students. I was the youngest person in the history of the district ever to be elected to such a position.
My peers chose me for this role because of my expertise as an educator and in the subject areas.
(Information Services industry)
January 1989 — January 1997 (8 years 1 month)
Clients included 3COM, Octel, Xicor, and Thomas Research. Project efforts included design,
maintenance/debugging, testing, training, and documentation for applications written C, C++ and Java.
(E-Learning industry)
January 1988 — January 1989 (1 year 1 month)
Main duties were to write specialized language compilers used for programmable logic devices. I created
the AHDL language and compiler used in Altera's MAXPLUS product.
(Public Company; 10,001 or more employees; AMD; Semiconductors industry)
January 1986 — January 1987 (1 year 1 month)
Main duties were to write specialized language compilers used for programmable logic devices. I
developed the front-end portion and simulator of PALASM II for AMD.
Ph.D. , Applied Computer Science , 2003 — 2003
M.S , Computer Information Systems , 2001 — 2003
B.S. , Computer Science, Physics , 1984 — 1986
Physics 1982 — 1984