
Community Specialist at Tucows
Toronto, Canada Area

Community Specialist at Tucows
Toronto, Canada Area
I've lived a significant portion of my life online for the past decade, forming relationships, participating in communities and sharing my thoughts, ideas, and opinions. Now I'm taking these abilities and using them to help Tucows communicate more transparently and directly with its customers.
More than a decade of experience working with the web, a passion for web "culture" and the potential of web technologies, writing and editing chops.
(Public Company; 51-200 employees; Internet industry)
August 2008 — Present (3 months)
As our Community Specialist, I respond to and proactively engage in productive online dialogue with members of the Tucows/OpenSRS community including resellers, partners, developers, and industry influencers.
(Sole Proprietorship; 1-10 employees; Writing and Editing industry)
March 2007 — Present (1 year 8 months)
I write about theatrical releases, DVDs, film festivals and other events in Toronto. I also solicit contributions from a small team of writers and edit their work. (www.torontoscreenshots.com)
(Partnership; 10,001 or more employees; PwC; Accounting industry)
August 2007 — August 2008 (1 year 1 month)
I developed content for the PwC Canada web site, taking documents and projects from different business units and optimizing them for a web context, taking into account factors such as readability and SEO. I also promoted the use of social media tools both internally and externally, and was considered a resource in this area.
(Marketing and Advertising industry)
August 2007 — July 2008 (1 year)
After I left Lifford Wine Agency, I continued to support their email marketing efforts, designing, editing and sending various communications, including a weekly wine pick newsletter. I also maintained the company's growing email database.
(Privately Held; 11-50 employees; Food & Beverages industry)
July 2003 — August 2007 (4 years 2 months)
I was responsible for the redesign and relaunch of the company's web presence. I also launched a new initiative to sell wines from our company's portfolio directly to consumers in the province of Ontario, designing and writing a regular email newsletter to support this initiative. I grew our subscriber base 700% in just over three years.
(Non-Profit; 51-200 employees; Online Media industry)
November 2001 — December 2003 (2 years 2 months)
I proposed this position at a time when it did not exist. For the next two years, I built relationships with publicists at the technical publishers, chose the most interesting of the new titles, and wrote book reviews of interest to web designers and information architects.
(Privately Held; 11-50 employees; Consumer Electronics industry)
September 2001 — March 2003 (1 year 7 months)
Sales and support of Apple, Compaq, HP and Toshiba computers and peripherals.
(Privately Held; 1-10 employees; Internet industry)
March 2000 — March 2001 (1 year 1 month)
Web and CD-ROM design and programming for corporate clients including General Motors and the Liberal Party of Canada
Teaching Certificate, Secondary English, 1992 — 1993
B.A. (Hons.), English, 1989 — 1992
B.Th., Christian Education, 1983 — 1987
CSS, web standards, wine, beer, soccer, film, travel
Geek Lunch Bunch