Senior Business Manager at The MetroHealth System
Cleveland/Akron, Ohio Area
Senior Business Manager at The MetroHealth System
Cleveland/Akron, Ohio Area
I am a Product Management and Marketing Executive with a background in multiple industries, including Financial Services and Health Care. I have a demonstrated ability to create and launch new products, successfully manage line of business P&L’s, and create differentiated customer experiences through strategic marketing initiatives and brand management. In addition, I am a decisive and results oriented manager who possesses a developmental leadership style.
I possess excellent organizational and communication skills, a strong analytical and research background, and am recognized for increasing revenue through strategic marketing initiatives and brand management.
Demonstrated accomplishments in:
• Product Management
• Sales
• New Product Development
• P&L Management
• Vendor Management
• Business Development
• Project Management
• Acquisition & Retention Initiatives
• Brand Management
• Training & Coaching
(Non-Profit; Hospital & Health Care industry)
2009 — Present (less than a year)
Senior Business Manager – Medical Operations & Affairs
Business Manager responsible for Profit & Loss of multiple Hospital Patient Care Units.
• Ensures achievement of budget objectives through monitoring of revenue levels and volume trends.
• Manage profitability of nine satellite facilities via staffing, cost, volume and productivity analysis.
• Implement new volume targets, and manage patient touch-points via advertising, web sites, and call center channels, which provide consistent patient care.
(Privately Held; Banking industry)
2006 — February 2009 (3 years )
Create and implement acquisition and retention marketing strategies, manage deposit product pricing, develop and launch new deposit products.
(Public Company; 1001-5000 employees; FMER; Banking industry)
2004 — 2006 (2 years )
Manage deposit and loan services, corporate credit card, electronic delivery channel, for commercial and wealth management lines of business.
(Public Company; 10,001 or more employees; NCC; Banking industry)
1999 — 2004 (5 years )
Responsible for portfolio of deposit products, credit card, and payment products.
MBA , Entrepreneurship , 1996 — 1998
BA , Marketing , 1986 — 1990